Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9 out of 5
4.9
(16,873 Reviews)
Open Ratings Snapshot
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product. 
(
45 out of 51
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5 out of 5
5
Идеальный продукт. Советую.
on February 19, 2023
Posted by: Yanbro
[This review was collected as part of a promotion.] I bought a new Samsung with 23 ultra. Ileal. The phone is just perfect and there is nothing to add
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not a good upgrade
on February 19, 2023
Posted by: Gurtej
[This review was collected as part of a promotion.] I've been using the s21 ultra for almost 3 years and upgraded to the s23 ultra but unfortunately, I realize that I shouldn't does this because there is not much difference except in shape and megapixel. The overall experience is not good on my new s23 ultra as compared to the s21 ultra. The more I'm using this new phone the more I'm finding issues with the new UI. Firstly there was a problem with the notification sound and details on the lock screen but somehow I figured that out. And after that whenever I make a call on WhatsApp and lock the screen and that time if I'll get any notification my phone start showing stars like 90s tv. Another problem I found is that this phone is heating too much whenever I connect it to the charger. And these problems are going on.....
Response from Samsung USBy Bethany, Social Commerce, February 22, 2023
Hi Gurtej... Thank you for taking the time to review the Samsung Galaxy S23 Ultra. We welcome your feedback as we continue to bring our consumers the best in product design and functionality. I've attached a few articles, and a video from Samsung's YouTube channel that should help concerning the temperature and UI of your device. Please feel free to reach out to Samsung Support for additional assistance. Thank you for being a valued customer. -Bethany

One UI | Samsung US
One UI 5: Official Introduction Film | Samsung
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Excellent phone but WiFi is an issue
on February 19, 2023
Posted by: ssuda3
[This review was collected as part of a promotion.] I have been using the phone for the last 5 days. I am extremely pleased with all aspects of the phone . One Ui 5.1 is smooth as butter to use, and the battery life has been excellent. Photos are amazing! The only complaint I have is that I get slower WiFi speeds on the S23 Ultra compared to my other devices/phones.
Excellent phone overall!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S23 Ultra
on February 19, 2023
Posted by: BelgianMalinoisDad239
[This review was collected as part of a promotion.] I use the phone for work, photography, editing, notes, steaming, and much more. The S23 Ultra is the phone I've been waiting to update to since the S20 Ultra 5G I traded in, and I'm very happy. Smooth refresh rate, all day battery, camera is much better. I can go on and on about this phone. If your on the fence and want one. I'd go for it!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s23
on February 19, 2023
Posted by: Anjel007
[This review was collected as part of a promotion.] Supper fast for gamming best pictures ever and best design in a phone ive ever had love my ultra s23
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone
on February 19, 2023
Posted by: schmee
[This review was collected as part of a promotion.] Greatt battery life, good performance, big and beautiful display. It's a very well-rounded experience.
If I'm nitpicking, I don't like the hole punch camera, curved display, lack of audio jack & sd card support, and the locked bootloader. If none of those things are dealbreakers to you, this is a great phone.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is everything an ultra should be
on February 18, 2023
Posted by: JamesP
[This review was collected as part of a promotion.] Thanks so much for improving the speeds and battery life on this phone- it is now perfect- can't get over that 100x zoom!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on February 18, 2023
Posted by: Chicham2007
[This review was collected as part of a promotion.] This phone is the best out there. S23 ultra has amazing screen, a camera, and speed when you are almost for any thing. If you can afford it go no where away from this phone.
Written by a customer while visiting Samsung US
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