Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9 out of 5
4.9
(16,873 Reviews)
Open Ratings Snapshot
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product. 
(
45 out of 51
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5 out of 5
5
Great features awesome upgrade from Note 9
on February 26, 2023
Posted by: LuvmyS23ultra
[This review was collected as part of a promotion.] First off I had a note 9 and was not interested in upgrading to a note 10, 20 or s22 ultra so I was waiting enthusiastically for a phone like the s23 ultra. I have had this s23 ultra for about a month now and believe me it was not a dissapointment. The camera is amazing and the night photography feature is unbelievable. I am amazed by the speed in which this phone moves and the way it seamlessly connects to my Samsung galaxy watch and earbuds. I have friends and work associates that are now after playing, using my phone for just minutes now seeking to get one. I actually work in the Cell phone industry for a company that sells Verizon, At&t and t-mobile devices and have been getting inquiries about the phone. It is awesome that I can let the m see my personal phone and let them decide for their self if they want it. I would say almost 90% of the customers trying out my phone make decision to move forward. Dont get me started on the S pen that would be almost 1500 characters by itself fir a glowing review. In short I love this S23 ultra and would recomend it and have recommended it to anyone and everyone without hesitation.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerhouse of a phone
on February 26, 2023
Posted by: Bronxtaskforce1
[This review was collected as part of a promotion.] I had the Note 20 Ultra since August of 2020 and I loved that phone. It was my daily for personal and for business at the hospital. Never failed me nor disappointed me. I decided to upgrade to the S23 Ultra and was I amazed on the performance, the screen and battery life. Performance is like going from a regular vehicle to a super car. I used for work as well and I couldn't believe the blazing speed on the S23 Ultra. It processing capabilities is outstanding. Now camera features left me with a wow. Taking photos with the S23 Ultra is like hiring a professional photographer. I'm really enjoying the phone and it capabilities it offers. Glad I made the choice to upgrade.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome camera
on February 26, 2023
Posted by: Birdwatcher
[This review was collected as part of a promotion.] I use my Samsung for personal and work. Most excited about the awesome camera.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Is super fast cellular
on February 26, 2023
Posted by: Keithgsx
[This review was collected as part of a promotion.] I use to work all day with many apps same time is very useful and super fast
I very happy with this phone
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So many features to discover and use
on February 26, 2023
Posted by: Imwarren
[This review was collected as part of a promotion.] There are so many features, from s-pen to astrophotography. Learning and remeber8ng how to use, is fun.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is really great
on February 26, 2023
Posted by: Moris070911
[This review was collected as part of a promotion.] I usually use this device for Streaming, Sport, Chats, Money, entertainment, fotos.
So far it's been great, it's fast in the tasks charge could last more but I guess it's average with other phones, I love the fotos tha you you can get specially when your in a dark room you won't believe the fotos you can get, zoom it's exceptional, Bixby assistance is pretty good, it an amazing experience
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome new phone
on February 26, 2023
Posted by: DemonScythe
[This review was collected as part of a promotion.] The s23 ultra is really nice. I can watch all of my favorite stuff, play my favorite games, and use it for everyday stuff.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Missing SD card slot
on February 26, 2023
Posted by: SamsungS23Ultra
[This review was collected as part of a promotion.] I use my Samsung for streaming but also for work. The Note 9 I previously had was impeccable. The Note 9 had the SD card slot for when I was working on different projects I could use different SD cards, plus I could leave work at work. The Samsung S23 Ultra is great. I love the bigger screen and more internal storage. I love how it runs compared to my previous Samsung. The photos are awesome and better detail. My only complaints about the Samsung Galaxy S23 Ultra are the buttons, I like the volume on opposite side of the power, and the not being able to utilize the SD card functionality.
Response from Samsung USBy Bethany, Social Commerce, February 28, 2023
Hello! Thank you for taking the time to review the Samsung Galaxy S23 Ultra. Your opinion is valuable as we continue to bring our consumers the best in product design and functionality. We are delighted you're enjoying the big screen and camera! I've attached the link to Samsung Support below. Please feel free to reach out to them if you need any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
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