Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9 out of 5
4.9
(16,873 Reviews)
Open Ratings Snapshot
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product. 
(
45 out of 51
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5 out of 5
5
Everything is great!
on February 26, 2023
Posted by: Tony012
[This review was collected as part of a promotion.] The S23 Ultra is by far, the best phone i ever has. The camera is great, the sound is great, the battery lasts longer than any other phone I've had. I highly recommend this phone!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Stylus pen included!!!
on February 26, 2023
Posted by: Jesse92583
[This review was collected as part of a promotion.] I was happily surprised to find out my awesome phone also has a Stylus pen. I highly recommend pairing it with the galaxy 5 watch. I am loving em both
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
awesome phone
on February 26, 2023
Posted by: Slowmotion503
[This review was collected as part of a promotion.] This phone is awesome it is so fast I can't believe it. The cameras are minor upgrades but I love it still. I can play any game any time no worries on it.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is a great phone
on February 26, 2023
Posted by: Lovemyphone
[This review was collected as part of a promotion.] I use this phone for streaming movies, music. I play different games on here downloading is fast the color is great. I like the keyboard it is easier to text with then my previous phone. It also has a wider screen then previous phone. So if you want a nice phone you should differently get one u won't be disappointed!!
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not the best by far
on February 26, 2023
Posted by: rsb711
[This review was collected as part of a promotion.] What they are doing to this is going downhill. In display fingerprint sensor very erratic at best, very fussy about placement as well as we're on there finger. Should go back to button fingerprint. It is much faster but importing old settings from an iphone next to useless. Don't know which is worse the iphone or Samsung. Stop making things that work only with Samsung products and make it more universal.
Response from Samsung USBy Bethany, Social Commerce, March 1, 2023
Hi Rsb711... Thank you for your review of the Samsung Galaxy S23 Ultra. We appreciate your feedback as we continue to give our consumers the best in design and functionality. I've attached some links that should just a few of the awesome features of your new device. Please feel free to contact Samsung Support, also below, for assistance with the fingerprint sensor, and for any further assistance. Thank you for being a valued customer. -Bethany

Galaxy S23 Ultra: How to Capture the Night Sky | Samsung
Galaxy S23 Ultra: S Pen on Camera l Samsung
Galaxy S23 Ultra: How to take photos with Multiple exposures in Expert RAW | Samsung
Galaxy S23 Ultra: High Resolution | Samsung
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
King of the phone industry
on February 26, 2023
Posted by: Tychee
[This review was collected as part of a promotion.] Let me start off by saying that I am glad I've come back to where I belong! My daily driver so far is exceptional, i literally use it from the time i wake up until i go to bed. The battery is a beast and just the feel of it in the hands is nice. The S pen makes the phone thst much greater. The velvety texture is just smooth and the punch of the colors, form factor along with the quickness of being able to change in and out of apps. This processor can handle the heavy load of day to day tasks of a demanding person's life and schedule for sure. It's been a little over a week since I got mine, and it feels like home in my palm.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Battery life
on February 26, 2023
Posted by: AToolBucket
[This review was collected as part of a promotion.] Amazing. S22 ultra hit all the right notes minus battery life. This phone (s23 ultra) fixes that and then some. Able to get a solid day off of battery with extra to spare. I guess you could say I'm a power user. But it's mostly doom scrolling and playing Doom on my phone.
Other things of note. Camera setup is cool. Seems a bit snappier then then last model with taking basic pics. 200mp takes an extra second or so but it works quicker then the 108mp of the s22 ultra.
Preformance mode seems to have disappeared. No more enhanced processing speeds. But that's OK. I'll take that for better battery longevity.
Heat is none existent compared to the s22u. That phone would get toasty handing heavy work loads. Same scenarios produce relatively no heat with the s23u.
Overall for my day to day and slacking off needs this phone is just about all I need and then some.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is absolutely Awesome!
on February 26, 2023
Posted by: Samantha7
[This review was collected as part of a promotion.] This phone is absolutely gorgeous with features that I totally enjoy.
The sound is perfect no need for Bluetooth. The camera is awesome looks like real life when you take pics. The S Pen, It's very helpful with me texting. The screen is very clear in clean the field of the phone is comfortable I love the Galaxy.
Written by a customer while visiting Samsung US
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