Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,873 Reviews)
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Awesome Device
on February 26, 2023
Posted by: RazorStallone84
[This review was collected as part of a promotion.] With the discontinuation of the Note series I was on the ropes wondering what would Samsung bring to the table. Ladies and gentleman they have delivered. I told myself when i got the S22 Ultra that I was done getting a new phone every year but the S23 Ultra is by far my favorite. The picture quality the phone produces is dslr quality. Watching movies on my device is close to my Samsung neo qled tv. Dex mode is getting better with every passing year. I dont even need to get a laptop. The gaming on my device is amazing beautiful graphics with no lag or hiccups. You out did yourself on this on Samsung great job. Keep up the good work. Oh and thank you for keeping the s pen around i love it.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera
on February 26, 2023
Posted by: Camera
[This review was collected as part of a promotion.] By far the best camera yet! So happy I upgraded to this one and didn't go to apple
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 26, 2023
Posted by: Jake789
[This review was collected as part of a promotion.] Awesome phone great price as well during pre order period
Written by a customer while visiting Samsung US
Customer Rating
5
This phones is my baby.
on February 26, 2023
Posted by: Jgoham13
[This review was collected as part of a promotion.] This phone is absolutely amazing, this is literally like my baby... i can't go nowhere without it. I walk around advertising this phone and it's features that separates it from IPhones
Written by a customer while visiting Samsung US
Customer Rating
3
Battery drains quickly does not fast charge
on February 26, 2023
Posted by: ObservationsfromtheFringe
[This review was collected as part of a promotion.] This phone is mainly geared towards gamers. I was told the battery life was exceptional. I have a Note 20 ultra that I traded for the S23 Ultra. After 3 years the battery life is still better than the 23.I was very disappointed. I have been a Samsung customer since the Note 2. I have enjoyed your products for years. But I am very dissatisfied with this version. I am seriously considering returning this model and keeping my Note 20 ultra.
Response from Samsung USBy Bethany, Social Commerce, March 6, 2023
Hello... Thank you for your review of the Samsung Galaxy S23 Ultra. We appreciate your input as we continue to give our consumers the best in design and functionality. I've attached some links that should help concerning the battery, and with its fast charging feature. Feel free to reach out to Samsung Support, also below if we can be of any further assistance. Thank you for being the best part of Samsung. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
How to fast charge your Galaxy phone (samsung.com)
smsng.us/Samsung-Support
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
How to fast charge your Galaxy phone (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 26, 2023
Posted by: Angie1234
[This review was collected as part of a promotion.] Use phone for gaming business and pleasure. Highly recommend this phone for all 3 purposes
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great phone
on February 26, 2023
Posted by: SJC1987
[This review was collected as part of a promotion.] I really love the phone but don't care for how high the finger print sensor is and liked when the volume keys were on the left side, separate from the power key. Oh and also very disappointed with no headphone jack especially because I have older home stereo systems that do use a aux jack for music and aren't capable of Bluetooth without a external adapter. Other than that I love the phone and just minor complaints.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 26, 2023
Posted by: Pancho
[This review was collected as part of a promotion.] When I bought the s23 plus I was not expecting to receive a phone with so much potential. I was blown away by the camera and it's clear sharp image. I was impressed by how fast the phone's processor is compared to any of my previous phones. I am very satisfied with the memory space that this phone offers. Just the camera alone was worth the price, especially when I found out that it could shoot 8k videos not to mention the low light rendering for pictures is outstanding. In my opinion I rate this phone a solid 9/10. I highly recommend it to anyone who are looking for a new phone.
Written by a customer while visiting Samsung US