Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9 out of 5
4.9
(16,873 Reviews)
Open Ratings Snapshot
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product. 
(
45 out of 51
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5 out of 5
5
This product is the best Samsung I ever owned
on February 26, 2023
Posted by: Mybestoy
[This review was collected as part of a promotion.] The best phone ever owned I would recommend to anyone without any hesitation
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Looks good but runs bad
on February 26, 2023
Posted by: rab711
[This review was collected as part of a promotion.] On screen fingerprint sensor is awful. Battery life is non-existent. 6hr battery is horrendous. Fast but apps are not consistent
Response from Samsung USBy Bethany, Social Commerce, March 7, 2023
Hi Rab711... We appreciate you taking the time to review the Samsung Galaxy
S23 Ultra. We value your thoughts as we continue to innovate and improve on the design and functionality of our products. Below are some links that should help regarding the fingerprint sensor, battery life, and apps. Also included is Samsung Support. Feel free to contact them if we can be of any further assistance. Thank you for being a valued customer. -Bethany

Use the fingerprint sensor on your Galaxy phone or tablet
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
App is crashing or not working on Samsung phone or tablet
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Bigger than Expected
on February 26, 2023
Posted by: Justaleash
[This review was collected as part of a promotion.] I mainly use my phone to store music and my apps. I needed an upgrade since my old 64gb was running slow and maxed out in space even when I didn't have any videos or photos on there
The phone is bigger and heavier than my old phone but that'll just take some time to get use to.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worthy Successor to the Note Line
on February 26, 2023
Posted by: NatureFan
[This review was collected as part of a promotion.] I've been a fan of the Galaxy Note line since the very first Note, and upgraded from a Note 20 Ultra. The S23 Ultra is similar - it's a no-compromises, fully loaded, power user's phone. I continue to be a huge fan of the s pen, and the general experience. So handy for everyday notes!
Two things that really stand out about the Ultra are worth highlighting as major upgrades for me, compared to the Note. First, battery life is stellar, it easily lasts two days. Second, the cameras! The whole set of cameras is beautifully done. The shots from the main camera are stunning and incredibly detailed - I've uploaded a sample. The zoom lenses are shockingly good at taking sharp photos even when the camera is not stabilized.
Overall, this phone is Samsung at its best. It's an easy recommendation!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Dream phone
on February 26, 2023
Posted by: Agraramanwife08
[This review was collected as part of a promotion.] I've been a samsung user for a lot of years and what I usually do is trade in my devices for upgrades be it phones, earbuds and watches. From my s22+, I upgraded to s23 ultra. I use it everyday and I've never been happier. The camera is my favorite because I like taking pictures of my kids growing up and we like making memories as a family most especially when we are travelling. I feel like this is the best reward for all the 3 years of working hard as a frontliner and also the best birthday gift ever. 😀
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone
on February 26, 2023
Posted by: Amman1997
[This review was collected as part of a promotion.] Best phone around. Bar none, this has replaced my iPhone.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Battery Life
on February 26, 2023
Posted by: Samsung4life
[This review was collected as part of a promotion.] The Samsung Galaxy s23 Ultra has the best battery I have ever owned. It can easy go over a full day without having to charge it. The statuette edges makes it more comfortable in your hand and the exclusive sky blue is the best color I could have chosen.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best camera ever
on February 26, 2023
Posted by: Rostami
[This review was collected as part of a promotion.] Amazing picture quality. Great zoom , clear pictures
Written by a customer while visiting Samsung US
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