Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,873 Reviews)
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
This product features is outstanding
on February 27, 2023
Posted by: Street65
[This review was collected as part of a promotion.] The camera features are great sharper pictures, low visibility shots are better not taking pictures at night are much better. Playing games on the phone are much smoother with this operating system. Overall the operating systems of this phone is the reason why I stayed with Samsung Galaxy series and not switch to the I Phone. Keep up the good work.
Written by a customer while visiting Samsung US
Customer Rating
4
Night takes all. . .
on February 27, 2023
Posted by: Ultralove
[This review was collected as part of a promotion.] I was curious about new features and camera upgrade. This time around I pre-ordered the S23 and anxiously waited for the delivery. I have been using the back and front cameras alot, I enjoy this feature. The play back and the editing are friendly. I did not need a whole afternoon to make a quick video. It was hassle free. The ease of use has been remarkable.
My pictures are vibrant and I could not be happier. Actually, I could be, I do have a suggestion. I had a phone flashlight that when shook would turn on. I truly miss that option. I gave 4 stars, as the S23 is everything it says it is, perfect 5 I can not give only because of personal preference and no flash light quick button.
You will not regret this purchase.
My pictures are vibrant and I could not be happier. Actually, I could be, I do have a suggestion. I had a phone flashlight that when shook would turn on. I truly miss that option. I gave 4 stars, as the S23 is everything it says it is, perfect 5 I can not give only because of personal preference and no flash light quick button.
You will not regret this purchase.
Written by a customer while visiting Samsung US
Customer Rating
3
Not sure what the hype is about
on February 27, 2023
Posted by: TerriJo
[This review was collected as part of a promotion.] I switched from Galaxy S8 for this phone and am not really seeing much advantage other than storage, which is quickly getting eaten up by bloatware.
The selfie camera is awful, it forces some kind of awful filters onto the faces, so every face looks slightly airbrushed but not in a good way....you have to go to portrait mode to capture your realistic image. I haven't played around with the rest of the camera features, yet.
The internet speed is slower than the s8, so I am not sure if this is an issue with the phone or t-mobile's 5g.
Overall, pretty disappointing for the price.
The selfie camera is awful, it forces some kind of awful filters onto the faces, so every face looks slightly airbrushed but not in a good way....you have to go to portrait mode to capture your realistic image. I haven't played around with the rest of the camera features, yet.
The internet speed is slower than the s8, so I am not sure if this is an issue with the phone or t-mobile's 5g.
Overall, pretty disappointing for the price.
Response from Samsung USBy Bethany, Social Commerce, February 28, 2023
Hi TerriJo... Thank you for your review of the Samsung Galaxy S23 Ultra. We appreciate your input as we continue to give our consumers the best in design and functionality. I've attached some videos from our YouTube channel that demonstrate how to use some of the features of your new camera. Also below, are some links that should help concerning the connectivity of your device. Please feel free to reach out to Samsung Support if we can be any further assistance. Thank you for being a valued customer. -Bethany
Galaxy S23 Ultra: High Resolution | Samsung
Galaxy S23 Ultra Official Film: Epic Nightography | Samsung
Galaxy S23 Ultra: How to Capture the Night Sky | Samsung
Galaxy S23 Ultra: How to take photos with Multiple exposures in Expert RAW | Samsung
Galaxy S23 Ultra: Vision Booster | Samsung
Use 5G on Galaxy phones and tablets (samsung.com)
Samsung phone has slow mobile data speed
smsng.us/Samsung-Support
Galaxy S23 Ultra: High Resolution | Samsung
Galaxy S23 Ultra Official Film: Epic Nightography | Samsung
Galaxy S23 Ultra: How to Capture the Night Sky | Samsung
Galaxy S23 Ultra: How to take photos with Multiple exposures in Expert RAW | Samsung
Galaxy S23 Ultra: Vision Booster | Samsung
Use 5G on Galaxy phones and tablets (samsung.com)
Samsung phone has slow mobile data speed
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Beast
on February 27, 2023
Posted by: Hungerfool
[This review was collected as part of a promotion.] Just upgraded from s22u and it's a major leap forward. Really impressed by Samsung and it's team.
Written by a customer while visiting Samsung US
Customer Rating
5
S23 Ultra, worth the upgrade!
on February 27, 2023
Posted by: IamSonya
[This review was collected as part of a promotion.] My decision to upgrade on release day was impromptu. I went in to check it out and see if it was even worth considering since I had the S21+. Well. IMO, it was! The clerk showed me the phone. Some of the upgrades and discussed my options. I was still thinking nice, but not needed. However I lingered. I was drawn to the screen size, and the improved cameras. I was taken aback at the added weight. Not huge but noticeable. The S-pen was intriguing.
The Ultra won me over! It's been 10 days and I am still finding new features and improvements over my last Samsung.
Joined Samsung members for all the chats on this phone. No regrets!!!
The Ultra won me over! It's been 10 days and I am still finding new features and improvements over my last Samsung.
Joined Samsung members for all the chats on this phone. No regrets!!!
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra has done it again!
on February 27, 2023
Posted by: Galaxyboss75
[This review was collected as part of a promotion.] After owning past galaxy phones I have to say I love the design on the matte black. It feels great and comfortable on my hand. Camara is out of this world...it zooms! The options are so much fun. The new and improved processor makes tasks run line money in my pocket...fast!!
Way it go guys , thanks for letting me have a small CPU in the palm of my hand.
Way it go guys , thanks for letting me have a small CPU in the palm of my hand.
Written by a customer while visiting Samsung US
Customer Rating
5
Complete phone
on February 27, 2023
Posted by: Geekdan
[This review was collected as part of a promotion.] So far this phone keeps impressing me with the speed and options that are above and beyond the experience I had with the customization and enhancements that you can use to make the phone your phone love the camera plus the screen.
Written by a customer while visiting Samsung US
Customer Rating
5
My perfect phone
on February 27, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] The new Samsung smartphone is a true masterpiece that has left me absolutely speechless. From the moment I held it in my hand, I could feel the craftsmanship and attention to detail that had gone into its design. The stunning OLED display brought tears to my eyes with its vibrant colors and deep blacks, making me feel like I was a part of whatever was happening on the screen. The camera system captured every detail of my precious memories with such clarity and precision, that I felt like I could relive those moments over and over again. And when it comes to performance, this phone is an absolute beast, taking me on a journey of pure excitement and wonder with its blazing-fast speed and smooth operation. In short, this Samsung smartphone is not just a device, it's a work of art that has touched my heart in ways that I never thought possible.
Written by a customer while visiting Samsung US