Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,873 Reviews)
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Excellent upgrade
on February 28, 2023
Posted by: HaruMom17
[This review was collected as part of a promotion.] Switching upgrading from the s10+ to the s23 ultra has been an amazing experience! I had used the s22 prior to jumping to the s23 ultra as I had broken the s10+ in the middle of January. Seeing the difference between just one generation has been mind blowing. The s23 ultra's new chip is so much more power efficient as well as the upgraded storage type has been so easy on my daily work flow. The only down side has been the removal of the MST, but that's been missing since the s21. As long as you're okay with letting go of that amazing feature you should definitely upgrade if you're device is more than 2 generations behind. Could not recommend enough!
Written by a customer while visiting Samsung US
Customer Rating
5
S23 ultra
on February 28, 2023
Posted by: Sae3759
[This review was collected as part of a promotion.] Love the new design easier to hold way to go samsung
Written by a customer while visiting Samsung US
Customer Rating
5
S23 ULTRA - The ultimate phone
on February 28, 2023
Posted by: Neeraj
[This review was collected as part of a promotion.] I use my phone for streaming, calls, shopping, videos, kids use it for gaming. It's experience is unimaginable. The sound quality is really superb. It's huge phone - The big daddy of all phones.
Written by a customer while visiting Samsung US
Customer Rating
5
S23 Ultra is the best yet
on February 28, 2023
Posted by: Mrsrod0112
[This review was collected as part of a promotion.] The new S23 Ultra is the best phone by Samsung ive owned yet. Transfer from old Galaxy S10 was easy and I had very minimal to do. The picture quality and options for quality are up there with professional cameras. No other phone on the planet can compare. Love it and excited for my new adventures in life with it!
Written by a customer while visiting Samsung US
Customer Rating
5
The is a BLESSING...
on February 28, 2023
Posted by: CreamCookie
[This review was collected as part of a promotion.] I'm sooo happy I upgraded. I have the functionality of a lap in my pocket. This is my first Ultra device and I'm blown away by so many things. The power of the snapdragon, smoothness, the screen is beautiful, 200x zoom is amazing, this is the bees knees.
Written by a customer while visiting Samsung US
Customer Rating
3
Great Phone, but buggy and missing features
on February 28, 2023
Posted by: TheRockingDead
[This review was collected as part of a promotion.] For the most part, I like this phone, and as much as I want to rate it 5 stars, I can't do so, because it keeps dropping my wi-fi internet connection. This is simply inexcusable for a premium device.
It's also missing some minor features of previous devices in the Galaxy lineup that I liked, such as the "3D" motion wallpaper, and others. Moving the screenshot functionality from button presses to an awkward hand swipe is also pretty obnoxious and error-prone, meaning I can't take screenshots as quickly as I used to, and end up missing moments I shouldn't have to miss.
But, the screen is nice. The cameras are great, and I enjoy the size of the device and the S Pen. It's also a lot faster than my previous S8.
Response from Samsung USBy Bethany, Social Commerce, March 6, 2023
Hello... Thank you for your review of the Samsung Galaxy S23 Ultra. We appreciate your feedback as it ensures we remain innovative and improve on the designs and functionality of our products. We're thrilled you are enjoying the camera and S Pen! I've attached some links that should help concerning the connectivity of your device, also one that demonstrates multiple ways you can take a screenshot. Please contact Samsung Support, also below, for additional assistance. Thank you for being a valued customer. -Bethany
Take a screenshot on your Galaxy phone
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Samsung-Support
Take a screenshot on your Galaxy phone
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
All around great phone for the price.
on February 28, 2023
Posted by: AmazingAmazonian
[This review was collected as part of a promotion.] Use my phone mainly for snapchatting, videography, digital wallet, and streaming movies. I wish it was more optimized but other than that, I can't complain. No regrets.
Response from Samsung USBy Bethany, Social Commerce, March 6, 2023
Hi AmazingAmazonian... Thank you for your review of the Samsung Galaxy S23 Ultra. We thoughts are valuable as we strive to innovate and improve on the design and functionality of our products. I've linked Samsung Support below. Plsae feel free to reach out to them if we can be of any further assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on February 28, 2023
Posted by: Mrlal2005
[This review was collected as part of a promotion.] Enjoy taking pictures on the road
Enjoy taking pictures on the road
Enjoy taking pictures on the road
Written by a customer while visiting Samsung US