Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,873 Reviews)
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Best phone out there
on March 1, 2023
Posted by: Scooby
[This review was collected as part of a promotion.] I use it for movies, games and talking and texting its very capable
Written by a customer while visiting Samsung US
Customer Rating
3
What happened to service and quick response
on March 1, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I upgraded my phone from the galaxy note 10. I used to get amazing service. Half the time when I touch my screen on an app or website it doesn't register. Transferring data from my old phone took two days. I still had to download apps because they were just Grey icons on my screen. I had to manually log into all my apps. Which led to me being locked out of my Facebook. I wish I hadn't upgraded my phone.
Response from Samsung USBy Bethany, Social Commerce, March 6, 2023
Helo... Thank you for your review of the Samsung Galaxy 23 Ultra. We appreciate your input as we continue to give our consumers the best in design and functionality. I've attached a couple links that should help regarding the touchscreen and apps on your device. Please reach out to Samsung Support, also below, for any additional assistance. Thank you for being a valued customer. -Bethany
App is crashing or not working on Samsung phone or tablet
Touchscreen issues on a Galaxy phone or tablet
smsng.us/Samsung-Support
App is crashing or not working on Samsung phone or tablet
Touchscreen issues on a Galaxy phone or tablet
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Don't wait- just buy it!
on March 1, 2023
Posted by: IHeartsamsung
[This review was collected as part of a promotion.] This phone is by far the best device out there at the time of this review and I am not disappointed at all. Super fast. Super sleek look despite the slightly hefty build. The S23 Ultra even without a case is comfortable to hold and operate. The camera is amazing- I love it. It compares and possibly exceeds (I personally haven't researched/tested) any other phone camera quality competition out there.
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding quality!
on March 1, 2023
Posted by: Jimanji0
[This review was collected as part of a promotion.] Best galaxy I've had yet. Display is very nice and smooth, fast, and reliable. I've had it for over a week and so far there have been no complaints. This would be a great option for most people especially someone that needs a fast and dependable phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung credit
on March 1, 2023
Posted by: Jzee016
[This review was collected as part of a promotion.] I preorder the s23 ultra thingking samsung has preorder bonus gift but unusre why they dont have it this year very disappointed
Written by a customer while visiting Samsung US
Customer Rating
5
Battery life is great and fast charging
on March 1, 2023
Posted by: Loves23ultra
[This review was collected as part of a promotion.] Mostly i used for the photography
Camera is great also some photo editing option i love it
Camera is great also some photo editing option i love it
This is the 1st device i switch from apple iphone 14 pro max i like the dual sim support insted 2 esim which mame easy for international travel since not all carrier support esim technology
Written by a customer while visiting Samsung US
Customer Rating
5
Is fast and acurate
on March 1, 2023
Posted by: rvn2414
[This review was collected as part of a promotion.] Use for private use family pictures ,every day stuff
Written by a customer while visiting Samsung US
Customer Rating
5
The S23 ultra is a beast
on March 1, 2023
Posted by: reedssloan
[This review was collected as part of a promotion.] The S23 ultra is incredibly fast, and has the best camera. You also get all the benefits of having a flagship Galaxy device like the S pen which is as good as ever might I add.
This phone takes some of the most beautiful photos and videos you can capture on a phone. Even beating the iPhone 14 Pro Max most of the time.
In terms of speed the S23 Ultra is the fastest android phone I've ever used. I can quickly breeze through menus without worrying about loading times.
The only downside is that right now Samsung does not support the multiple users feature like most Android devices do in One UI 5.1 as well as lacking options for some of the more advanced features like the realme GT 2 pro such as using three fingers to take a screenshot or custom gestures on the lock screen to activate the flashlight, camera or the dialing pad. I would like to see the Samsung team adding more advanced features as optional things for power users to enjoy.
Overall this is a great phone and I would recommend it to anyone especially iPhone users!
Written by a customer while visiting Samsung US