Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,873 Reviews)
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
This is by far the best phone on the market.
on March 3, 2023
Posted by: RoseSamsunggirl
[This review was collected as part of a promotion.] I just got it about a week ago. Now I've always been a Samsung S series girl but I ventured into the world of apple a few times and there really is no comparison. Best cameras on the market for phones. This phone does it all and then some. I almost didn't get it ubut I'm so glad I did. 1,000 percent, no matter what type of phone you are switching from, if you get this phone YOU WILL NOT BE DISSAPOINTED. The only con about it is that it's so customisable and has so many awesome features it takes a while to learn all the things you can do with this phone. Everyday I find a new exciting feature.
Written by a customer while visiting Samsung US
Customer Rating
5
Ultimate powerhouse
on March 2, 2023
Posted by: w00tuka
[This review was collected as part of a promotion.] I use mostly for web browsing and entertainment on the go. I've used phones from google and apple and I like better the performance and customization of my S23U.
Written by a customer while visiting Samsung US
Customer Rating
5
Cool and awesome phone!!!
on March 2, 2023
Posted by: Bagigz
[This review was collected as part of a promotion.] I oftenly use my phone to watch videos and youtube. The quality of video and audio is perfect. I love it so much
Written by a customer while visiting Samsung US
Customer Rating
3
Meh phone
on March 2, 2023
Posted by: Anotherone
[This review was collected as part of a promotion.] I have been a Samsung user since the first S series and note series. I have experienced numerous features from since the beginning. Overall I think samsung is starting to loose its edge. Don't get me wrong the device is still phenomenal but it's getting to be boring. No big changes in the last several years. My experience using the S23 ultra hasn't been any huge of a difference since I used my note 9 which in my opinion is probably one of the best phones still out there. I do utilize the 100x zoom for work purposes and comes in handy but other than that e eything else has seem to be the same. I do have one major bone to also pick and that is the messaging app. Dosent matter if I use Google messages or Samsung messages. I have been having this issue since the S21 series. When connected to wifi I don't always get all the messages in a group chat. They are constantly going into individual messages and I have to turn off my wifi and individually download each message that was not broadcasted in the group. Very annoying and has become an issue with work since my colleagues and I use group messages to communicate throught the day. Aside from all that I can't say the phone is bad we just need a wow factor Samsung cause things are getting dull at this point.
Response from Samsung USBy Bethany, Social Commerce, March 8, 2023
Hello... Thank you for your review of the Samsung Galaxy 23 Ultra. We appreciate your input as we continue to give our consumers the best in design and functionality. We're happy you are enjoying the 100x zoom! I've attached a link that should help concerning your text messages. Also below are some videos from our YouTube channel that showcase some of the neat features of your new device. Please reach out to Samsung Support for further assistance with your messages, or for anything further. Thank you for being a loyal customer. -Bethany
Messages on Samsung phone are slow, do not send, or cannot be received
Galaxy S23 Ultra: How to take photos with Multiple exposures in Expert RAW | Samsung
Galaxy S23 Ultra: How to Capture the Night Sky | Samsung
Galaxy S23 Ultra: High Resolution | Samsung
Galaxy S23 Ultra: S Pen on Camera l Samsung
smsng.us/Samsung-Support
Messages on Samsung phone are slow, do not send, or cannot be received
Galaxy S23 Ultra: How to take photos with Multiple exposures in Expert RAW | Samsung
Galaxy S23 Ultra: How to Capture the Night Sky | Samsung
Galaxy S23 Ultra: High Resolution | Samsung
Galaxy S23 Ultra: S Pen on Camera l Samsung
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
It's pretty good so far.
on March 2, 2023
Posted by: Bulldog
[This review was collected as part of a promotion.] I use it to game with, photography, and more. I compared the pics taken with this phone with pics taken from Pixel Pro 7 and a few others. The pics from this phone seem to be several shades darker than the pics from other phones. I haven't figured out how to fix it or how to use the other photography apps that came with this phone. Other than that it seems to be pretty good.
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone in the world 🌎
on March 2, 2023
Posted by: Santosn
[This review was collected as part of a promotion.] This mobile is incredible, it helps me to stream my favorite mobile games, the camera is fantastic, especially because I make content for social networks, the battery is excellent and durable. The mobile is definitely excellent in everything, there is no mobile that has surpassed it.
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the market, hands down.
on March 2, 2023
Posted by: RobXbalboa
[This review was collected as part of a promotion.] Can't give this phone enough praise. Phone is lightning fast.
Battery lasts 3 to 4 days (see screenshot) It's hard to believe I don't have to charge my phone everyday.
The camera is magical. After using this phone with more features than any other phone on the market.
I'll never use another Apple phone again. It's not even close. Great Job Samsung.
Battery lasts 3 to 4 days (see screenshot) It's hard to believe I don't have to charge my phone everyday.
The camera is magical. After using this phone with more features than any other phone on the market.
I'll never use another Apple phone again. It's not even close. Great Job Samsung.
Written by a customer while visiting Samsung US
Customer Rating
5
A Worthy Upgrade
on March 2, 2023
Posted by: RyanMartin
[This review was collected as part of a promotion.] Coming from the S21 Ultra, the S23 Ultra has been a noticeable upgrade. The snapdragon processor is insanely fast, even with numerous tabs open and in use.
Also, as a professional photographer and photography business owner, the option to record in 8k 30fps is a huge addition. 4k60 is the gold standard for most video tours, but there are high-end properties that warrant the massive 8k file sizes. The cameras are no slouch, either. I feel like the 200 MP sensor is a bit of a gimmick, as the edge-to-edge sharpness seems worse than my Nikon D850, which is only 50 MP, but it is also utilizing a full frame DSLR sensor, so that comparison may not be the best. Low light shooting seems much smoother and less noisy than the S21 Ultra and will give most people everything they could possibly be looking for in a smartphone camera. All in all, I'm extremely pleased with the upgrade. Battery life is phenomenal and the included S-pen is a welcome addition. Looking forward to putting it through its paces, especially with video production, and see what it can really do.
Written by a customer while visiting Samsung US