Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9 out of 5
4.9
(16,873 Reviews)
Open Ratings Snapshot
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product. 
(
45 out of 51
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5 out of 5
5
Gamechanger for productivity
on March 13, 2023
Posted by: mairindubh
[This review was collected as part of a promotion.] I just took my S23 Ultra on my first post-COVID international trip for business meetings and it made the trip super productive. Having the built-in pen made it very easy for me to review materials at the gate and on the plane and take notes without having to pull out my whole laptop. It was a last-minute trip so I had to prepare a presentation and was able to brainstorm easily using the spen and Samsung notes tool. I have always had Galaxy S-series devices but never tried one with a pen before. I was also able to capture incredible pictures with the S23 ultra's camera while enjoying the city outside of my meetings. I had a very easy transfer of data, apps, and settings using Samsung switch from my S20, so all of my music / playlists / etc transferred over from my old device and I could listen on the trip. I was not sure about having such a large phone - despite the large size, the design is easy enough to hold in my small hands and it fits (just barely but it does!) completely into my Tesla's phone charging pad. All in all I am very happy with the S23 Ultra and I am sold moving forward on S-pen phones!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Light-years ahead of anything else
on March 13, 2023
Posted by: Clos86
[This review was collected as part of a promotion.] I've been using a S9+ for quite some time and opted to hold out until I saw a new model that really caught my eye. After the reveal event for the S23 I knew it was time.
The pictures and videos this thing captures are amazing. Everyone I show pictures and videos to are left in awe. Sound capture and playback is great as well. I'll definitely be designing and printing a rig for this thing so I can make some videos and capture content.
The only negative is the lack of a physical 3.5mm plug for audio devices but that's the way the entire industry is trending so I can't knock it too much for that.
Overall if you like to take videos or pictures this should be your next purchase.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely incredible
on March 13, 2023
Posted by: TitianSkink036
[This review was collected as part of a promotion.] It's a very comfortable device, a nice screen quality, the s-pen is such as incredible, the sound is nice too and the camera's quality is so cool.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Ultimate Experience
on March 13, 2023
Posted by: Nawras
[This review was collected as part of a promotion.] I came from S22 Ultra, and I enjoyed the S23 Ultra with almost every aspect. Mostly the CAMERAS! I am literally not using my Sony mirror A6400!
Battery life is huge, and flawless software and processor speed 👌
I am so happy with my Galaxy S23 Ultra
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product has some really good features
on March 13, 2023
Posted by: belleamor1
[This review was collected as part of a promotion.] From the camera, to the use of the pen and the interaction capabilities with friends and family... this phone has exceeded my expectations.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great functionality but missing a few features
on March 13, 2023
Posted by: Gweedo
[This review was collected as part of a promotion.] My phone is mostly used for work, so basic functionality of email, reports and files are used on a daily basis. I did notice the typing bubble in texts and delivered and read receipts are no longer. I am enjoying being able to react to messages now but would rather have the read receipts. Very minor things but have definitely noticed.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone!
on March 13, 2023
Posted by: Allison
[This review was collected as part of a promotion.] Love the battery life and photo quality. It has been a huge quality of life improvement for me.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is the bomb!
on March 13, 2023
Posted by: TG8908
[This review was collected as part of a promotion.] This phone is the bomb! I love using the stylus. It has a HUGE screen and the quality is unmatchable!!! Way to go once again Samsung. I also love my watch and buds!!!
Written by a customer while visiting Samsung US
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