Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9 out of 5
4.9
(16,873 Reviews)
Open Ratings Snapshot
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product. 
(
45 out of 51
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5 out of 5
5
Amazing sense of eas eand beautiful pictures
on March 15, 2023
Posted by: Shipqtpie23
[This review was collected as part of a promotion.] I am not a huge phone user but this phone has me using it more than usual. The easiness of features and the Camera is amazing.
I made the switch to an iphone for a year and could not wait to switch back to Samsung. The features are more user friendly and simpler than the iphone.
I mainly picked this model due to the camera as I am an avid adventurer and looove capturing the moments and memories.
I highly recommend this phone and all of it's goodness. Lightweight, fits nice in back pocket, lots of case choices already
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wow, you want fast.. upgrade now.
on March 15, 2023
Posted by: Lezada96
[This review was collected as part of a promotion.] Upgraded from the s20 ultra. S21 and s22 didn't have enough upgraded features to make me want to upgrade.. but the s23.. wow. The processor is fast, from loading apps, to playing games. The camera is amazing. Even the mAh is the battery are the same from the s20 ultra but whatever samsung did with the s23 ultra, greatly improved battery life. Gotta love the spen that I've missed since having several note series. The new oled screen makes everything brighter and pop. And the antenna on the s23 ultra is by far superior. I had a dead zone on my s20 ultra on my drive home for about a 5 min span, dropping calls, music streaming would stop. 1st day driving with the s23 ultra through the same area, talked on the phone the whole way, haven't had music stop or buffer.
If you're in need for an upgrade, look no further, Samsung has done it again!
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
No connection
on March 15, 2023
Posted by: Frick1
[This review was collected as part of a promotion.] This phone drops internet connection every 5 seconds and doesn't reconnect until you refresh the phone, and the 5G signal stays on even when it does not have connection
Response from Samsung USBy Bethany, Social Commerce, March 23, 2023
Hi Frick1...Thank you for your review of the Samsung Galaxy S23 Ultra. We appreciate your thoughts as we continue to innovate and improve on the design and functionality of our products. I’ve attached a couple links that should be of use concerning the connectivity of your device. If you need any further assistance, please feel free to reach out to Samsung Support, also below. Thank you for being a valued customer. –Bethany
Use 5G on Galaxy phones and tablets (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Samsung phone has poor signal and cannot use data or make calls
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 15, 2023
Posted by: Funtimes
[This review was collected as part of a promotion.] I use this for everything. Work, play, and photos.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome camera!!
on March 15, 2023
Posted by: Zachh592
[This review was collected as part of a promotion.] Iv had my s23 ultra for about a month now and it has been nothing but amazing, from the camera to the battery life this machine can do it all!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Battery life is amazing.
on March 15, 2023
Posted by: Macdaddy
[This review was collected as part of a promotion.] I use this phone for everything, streaming, gaming, social media, and work. I know it's new but the battery life in this device is amazing. This phone reminds me of the Note 20 Ultra but just a touch smaller.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my S23 Ultra!! Best camera !!
on March 15, 2023
Posted by: Johnny81
[This review was collected as part of a promotion.] Use my phone for photography, work related and personal. Also listen to music using my Samsung buds 2 pro to work out.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 15, 2023
Posted by: Hikerchic2
[This review was collected as part of a promotion.] I rarely use my phone to answer calls. Mainly text and use camera.
The camera blows me away on the S23 Ultra. Colors and images appear sharper. I upgraded from the S21 Ultra which I loved but I heard the camera on S23 series would be improved and I would have my pen back...Sold. I really missed the Note phones and this is perfect.
Written by a customer while visiting Samsung US
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