Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,873 Reviews)
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
S23 Ultra amazing product
on March 15, 2023
Posted by: Drewski
[This review was collected as part of a promotion.] My daily usage on this phone is using my work emails, social media, pictures, streaming videos and streaming music.
So far my battery life has been great!
Picture quality is amazing. Love the feature is how the camera automatically adjusts to the surroundings.
This device works well it doesn't freeze when having multiple apps open and I'm able to toggle between apps with no issue.
The screen size is perfect for what I do on this phone. Meaning my work email, taking pictures etc...
I really hope the screen doesn't scratch up like my last S21 Ultra. I don't like using a screen protector but I do use a phone case.
Overall so far has been a great experience owning this new product released by Samsung.
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great upgrade
on March 15, 2023
Posted by: ByGolly27
[This review was collected as part of a promotion.] The screen nice and big with vibrant colors. The battery life lasts very long. The camera is one of the best cameras I've experienced on a phone. The overall design of the phone is really nice. The S Pen is responsive and easy to use. Would recommend this phone for a treat yourself upgrade.
Written by a customer while visiting Samsung US
Customer Rating
5
I love it
on March 15, 2023
Posted by: Pearl1
[This review was collected as part of a promotion.] It's a amazing phone. The features is amazing, shows like a brand new TV screen. I can do multiple things at once. The pictures come out amazing as well. Everything I do on my phone is fast and convenient.
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new phone.
on March 15, 2023
Posted by: May8476
[This review was collected as part of a promotion.] I used it to keep in touch with family and friends, to watch Netflix and watch videos in tiktok and instagram. For pictures the camara is great, pictures are so clear, and the colors are so much brighter.
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice upgrade from S22 Ultra
on March 15, 2023
Posted by: Wreck99
[This review was collected as part of a promotion.] Where do I start? There is alot to love. The S23 Ultra is superior in every way to the S22 Ultra. The cameras take some amazing shots, the gaming is cooler and more sleek, and the battery life far exceeds expectations from this powerhouse of a phone. I'm glad I upgraded this year. The S23 Ultra is everything the S22 Ultra should've been imo and now we got one heck of a phone!
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S23 Ultra review from a layman term
on March 15, 2023
Posted by: therabbitnews
[This review was collected as part of a promotion.] I had been using Note series for a long time. S 23 Ultra is continuing the tradition of Note series. My first impression was the speed. It's impressive.
I normally buy a new phone for the camera. Let me tell you. The camera on this phone is very good. There's no word to express my happiness.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone with well improved features!
on March 15, 2023
Posted by: AliNev77
[This review was collected as part of a promotion.] I've been team Samsung for a while now and the phones have only improved so much through out the years! The S23 Ultra has lived up to my expectations and more! The biggest feature improvement for me has been the camera! HUGE difference compared to my S21. Yeah it could still use a very slight, slight improvement but overall, it's amazing! The phone is fast and the screen is bright and crisp. What more can I ask for?!
Written by a customer while visiting Samsung US
Customer Rating
3
Text messaging issues
on March 15, 2023
Posted by: Justissues12
[This review was collected as part of a promotion.] I had a note 5 and just loved it until it decided it wanted to go for a swim. So getting a new phone was never on my radar. So far the only differences I can tell is the brightness and colors are amazing, phone is bigger, camera looks intense but me and my daughter did comparisons with her s20 and they pretty much looked the same. The phone looks amazing it is very sleek.
But the biggest reason for the 3 stars is the phone comes with Google text and Samsung text and while I prefer to use Samsung I cannot there are many issues. I text my daughter and even though I just am texting her it sends to 8 people and they all get the text. I deleted her contact and all the rest of them and the thread and still try to text her and it stills sends to 8 people!! So did a reset and that went away but now I am not receiving all my texts nor are the sending properly. My husband tries to send me one and it says I am offline. I won't even talked about the nightmare of talking to my carrier about this issue but we were thinking the phone had corrupt software so they finally sent me a different phone. Well just got the phone and while Samsung text is not randomly sending to 8 people, I still have the sending and receiving error! So I have to use Google text and I hate it!!
But the biggest reason for the 3 stars is the phone comes with Google text and Samsung text and while I prefer to use Samsung I cannot there are many issues. I text my daughter and even though I just am texting her it sends to 8 people and they all get the text. I deleted her contact and all the rest of them and the thread and still try to text her and it stills sends to 8 people!! So did a reset and that went away but now I am not receiving all my texts nor are the sending properly. My husband tries to send me one and it says I am offline. I won't even talked about the nightmare of talking to my carrier about this issue but we were thinking the phone had corrupt software so they finally sent me a different phone. Well just got the phone and while Samsung text is not randomly sending to 8 people, I still have the sending and receiving error! So I have to use Google text and I hate it!!
Response from Samsung USBy Bethany, Social Commerce, March 27, 2023
Hello...We appreciate you taking the time to review the Samsung Galaxy S23 Ultra. We value all feedback as we continue to innovate and improve on the design and functionality of our products. I've attached a link that should help concerning your text messages. Please reach out to Samsung Support, also below, for further assistance. Thank you for being a valued customer. -Bethany
Messages on Samsung phone are slow, do not send, or cannot be received
smsng.us/Samsung-Support
Messages on Samsung phone are slow, do not send, or cannot be received
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US