Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,873 Reviews)
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Great Cell Phone
on March 15, 2023
Posted by: Lar777
[This review was collected as part of a promotion.] I use my phone daily for work and personal use. It works great and the pen is great to return for my applications in drafting to pics. I could do with out the Bixby installed get rid of it. It's annoying and interrupts things that you do on your phone. Other than that I get better reception and great 5g network.
Written by a customer while visiting Samsung US
Customer Rating
3
Released too early. Needs more testing.
on March 15, 2023
Posted by: Herman
[This review was collected as part of a promotion.] My primary use is as a phone and text message device. There seems to be a problem within the operating system that requires the device to be reloaded between three and four times a day it shows itself one text message cannot be received because of network problem two the Wi-Fi is not active and I'm sitting next to the router at times and three you try to load a web page and get an error saying that the internet is not available and yet there are six bars and six semicircles so by all means the internet should be available anyway that's my major problem with the device other than that it does answer the calls and I am able to talk to people with the device.
Response from Samsung USBy Bethany, Social Commerce, March 28, 2023
Hello Herman... Thank you for your review of the Samsung Galaxy S23 Ultra. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should help with the connectivity of your device. Please reach out to Samsung Support, also below, for any additional assistance. Thank you for being a valued customer. -Bethany
Use 5G on Galaxy phones and tablets (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Messages on Samsung phone are slow, do not send, or cannot be received
smsng.us/Samsung-Support
Use 5G on Galaxy phones and tablets (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Messages on Samsung phone are slow, do not send, or cannot be received
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing!!
on March 15, 2023
Posted by: Sam2516
[This review was collected as part of a promotion.] This phone is excellent for all my needs. Whether it's answering emails, watching videos, shopping, etc. I absolutely love this phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 15, 2023
Posted by: Rodrigo
[This review was collected as part of a promotion.] I use it as my main communication device with friends and family across the world. I also use it to listen to books, play games, watch movies, banking, etc. This is by far the best phone I've owned. It is extremely fast and well made, and the battery lasts for a very long time.
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty fly phone
on March 15, 2023
Posted by: Samsunggurl
[This review was collected as part of a promotion.] This phone is the best I've ever owned, hands down! There are so many features and it rocks for streaming.
The camera! Oh the camera!!! How amazing is it?! The photos are just what you tried to capture. So crisp and clear too.
The camera! Oh the camera!!! How amazing is it?! The photos are just what you tried to capture. So crisp and clear too.
Written by a customer while visiting Samsung US
Customer Rating
5
Impressed by all the upgrades
on March 15, 2023
Posted by: JPerry
[This review was collected as part of a promotion.] I had the S21 Ultra and was still loving it so initially I had no plans to upgrade. I decided with the trade in incentive to go ahead and do it. I was so happy starting the first day I owned it. The square design is so sleek, the stylus I have missed since I had the Note. The phone has sooo many features. One of my favorite is if you are in text and go to take a photo the camera lens opens a new box and your texts remain at the same time.
There is also an option to convert iphone emojis to emojis instead of getting the verbiage they "liked" it. I turned this off because I could not tell who in my text thread liked something as it did not provide a notification, so I was missing responses.
It would take me all take to talk about all the cool options the phone has and I've owned it for a few weeks and still learning.
I bought the cream and its very light but I really love it!
Written by a customer while visiting Samsung US
Customer Rating
5
Once you go ultra you get all the extra
on March 15, 2023
Posted by: Adnan89
[This review was collected as part of a promotion.] Incredible phone , I had all s series and note series, the best phone company on the market
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from the Galaxy Note 10.
on March 15, 2023
Posted by: MutantArmor
[This review was collected as part of a promotion.] I am one of those people who like to wait till the absolute last second to finally upgrade my phone but when the 23 series dropped, I finally decided it was time and went for it. I have the 23 Ultra in the Phantom Green, which is different from my usual Black phones I've always had. Coming from the Note the S Pen is a must have, due to the versility and the capabilities of an integrated stylest, so the first thing I experienced was the upgraded quality and user experience with the S Pen, which has caused me to use it even more than I previously have. Then the next thing I noticed was of course the massive camera upgrade, which my cat was a great assistant for testing the extent of the capabilities and post processing of the system. This camera is insanely detailed and accurate especially the 200 MP mode, along with the 8k video mode. While playing with the S Pen and the cameras, I was marveling at the screen resolution, brightness and the battery life that even with changing the resolution settings to WQHD+, I have not gotten the phone below 25% battery after a full day of use. Everyday I use this mini computer, I appreciate my decision to finally upgrade to the fullest, I do miss my Note, but the legacy the Note created is represented expertly in this device, with insane upgrades.
Written by a customer while visiting Samsung US