Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,873 Reviews)
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Great phone
on March 15, 2023
Posted by: John123
[This review was collected as part of a promotion.] Bought phone from my mother. And so far it's been amazing. It's easy to use as she is not very savvy. But also allows me to go in and make adjustments for without a lot of effort.
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone hands down
on March 15, 2023
Posted by: Lovethis92
[This review was collected as part of a promotion.] I use my phone for work and its the best thing to ever happen the photo quality is so superiorto any other phones on the market
Written by a customer while visiting Samsung US
Customer Rating
5
Looks and feels amazing
on March 15, 2023
Posted by: GalaxyStar10
[This review was collected as part of a promotion.] I love using my phone for watching my shows on the go, Playing my games and keeping quick notes for work and home life such a groceries or to do list. The S Pen makes it fun and easy to jot a note. The beautiful screen is Wonderful for games and shows and movies. All my pictures come out like you are there in person at night or dark places make it seem like a spot light.
Written by a customer while visiting Samsung US
Customer Rating
3
Great new battery but horrible screen
on March 15, 2023
Posted by: Sdbeachlvr
[This review was collected as part of a promotion.] I've had every Galaxy phone and upgrade to the newest one each year. This year the battery life is noticeably longer which is great. A HUGE problem however is the screen. Usually these phones have been pretty resilient to damage, but the screen on this phone now is super fragile. I cracked the screen within a week of having it littery doing nothing to it and the replacement screen is already scratched a few days after receiving it. Very disappointing and if Samsung doesn't fix the screen problem this may be the last Galaxy phone I buy.
Response from Samsung USBy Bethany, Social Commerce, March 28, 2023
Hello... We appreciate you taking the time to review the Samsung Galaxy S23 Ultra. At Samsung, we value your feedback as we strive to innovate and improve on our product design and functionality. I've attached a link to a screen protector that would better protect your screen. Please feel free to reach out to Samsung Support, also below, if we can be of any additional assistance. Thank you for being a long-time customer. -Bethany
Galaxy S23 Ultra Screen Protector Mobile Accessories - EF-US918CTEGUS | Samsung US
smsng.us/Samsung-Support
Galaxy S23 Ultra Screen Protector Mobile Accessories - EF-US918CTEGUS | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone ever.
on March 15, 2023
Posted by: Imprisoned19
[This review was collected as part of a promotion.] Made the switch from iPhone 14 Pro Max, WOW, Huge upgrade! The camera is amazing. Google assistant is useful unlike Siri. The customization is next level, it feels like it was made personally for me. Never going back to the Apple Mafia.
Written by a customer while visiting Samsung US
Customer Rating
5
Love it. Great features.
on March 15, 2023
Posted by: MizzJaii
[This review was collected as part of a promotion.] The phone has great fraturss and the camera is amazing!
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have owned
on March 15, 2023
Posted by: YupSamsungDidItAgain
[This review was collected as part of a promotion.] I love Samsung, and have for many years and the S23 Ultra just amazed me again. I traded in my Z Fold 3 and wanted a phone with a better camera and a bit smaller. Well I got that and more. I don't know why everyone doesn't own a Samsung Galaxy series phone, they are leaps and bounds ahead of any other phone out there (yes talking about iPhones and others). I can do more on my S23 email options then iPhone could ever dream of...if you're on the fence in purchasing a S23 Ultra let my experience with the last decade of Samsungs be your deciding factor. Just hop that fence and go for it, you won't be disappointed.
Written by a customer while visiting Samsung US
Customer Rating
4
Have the latest, it's the greatest
on March 15, 2023
Posted by: TWJebb1
[This review was collected as part of a promotion.] It's always with me. For my health reminders on Medisafe, to my Samsung health, which works perfectly with my Galaxy Watch 5, to snapping pictures of my kitties. Of all the phones I've had, this one is the best. I've been using Samsung phones for a long time, and i wouldn't switch.
Written by a customer while visiting Samsung US