Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,873 Reviews)
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
3
Camera not as good as they say and Bixby
on March 15, 2023
Posted by: Scarecrow
[This review was collected as part of a promotion.] For some reason the pictures I take are blurry on the left side of the image. Bixby voice to text sucks! I have to keep changing to Google voice to text each and every time I send a text or message.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 23, 2023
Hello Scarecrow, thank you for your feedback on your Samsung Galaxy S23 Ultra. We have provided a link below to an article that highlights the camera settings and usages to assist with your difficulty. We have also provided a link to an article of how to reset Bixby on your device. If this does not solve your difficulty, please reach out to the Samsung Support Team, linked below for further troubleshooting assistance. Thank you for being a Samsung customer. -Elizabeth
Camera settings
https://www.samsung.com/us/support/answer/ANS00091862/
Bixby reset
https://www.samsung.com/us/support/troubleshooting/TSG01001306/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Camera settings
https://www.samsung.com/us/support/answer/ANS00091862/
Bixby reset
https://www.samsung.com/us/support/troubleshooting/TSG01001306/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Camera and Video is Perfect
on March 15, 2023
Posted by: Angr1969
[This review was collected as part of a promotion.] I use my phone for updated a business website. Pictures, videos, text & more. This phone is incredible. It has cut the time in half the time it would take me with my old phone. Plus the quality of the pics and videos are amazing. I originally thought about the Z4 because of the screen size but, I'm glad I went with the S23 Ultra. All the features are miles above the rest.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S23 Ultra
on March 15, 2023
Posted by: Hotshot2424
[This review was collected as part of a promotion.] The phone has excellent speed. It opens up PDF's quickly and easily. The pictures are awesome and clear!
Written by a customer while visiting Samsung US
Customer Rating
5
Pre-Ordered on launch, couldn't be happier!
on March 15, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I've been Samsung user since S8+. Every time a new Galaxy is released, I upgrade. The device performs double duty as I also use it for work. With Android work profile, I don't have to worry about keeping work and personal life separate.
With S23 Ultra, besides the obvious benefits (faster processor, better battery life, amazing camera), I also love the S pen as it allows me to use it as a clicker when I'm presenting!
The photos are so amazing, I use my Sony A7R-III sparingly. Ofcourse no phone camera can replace an expensive camera/lens combination but with pixel binning and software camera advancements, it's holding it's own in many situations. Have you tried taking Portaits on it yet? They beat my expensive lens in low light situations!
Written by a customer while visiting Samsung US
Customer Rating
4
Very Nice Phone
on March 15, 2023
Posted by: toby1naz
[This review was collected as part of a promotion.] I recorded an entire 3 hour long live outdoor performance, that started in bright daylight and ended after dark. I put the S23U on a tripod and let it record with default settings. The result has exceptional quality for both sound and video and the lighting never became an issue. My only complaint is that there's no sub-mini jack for wired buds or headphones. I hate wires, but I hate the thought of having to buy another expensive set of earbuds every time even one gets lost or damaged.
Written by a customer while visiting Samsung US
Customer Rating
5
Really loving this phone
on March 15, 2023
Posted by: M2theJ
[This review was collected as part of a promotion.] Updated from the Note 10+ and have to say that I am very glad that I did!! From the speed of the phone to the display and camera this is a wonderful device. Apps open and run much smoother, photos come out crisper and with more color to them. Even just the difference in the way the phone feels in my hands is nicer. It is a little heavier than my Note was which is nice. For some reason I think it makes it easier to hold on to for some reason.....maybe it's just me but the added weight seems to help. Also games run smoother and the device itself doesn't get as warm to the touch with all the action. Battery lasts for the entire day without a problem even with playing games and watching videos. Really glad I upgraded.
Written by a customer while visiting Samsung US
Customer Rating
5
Still learning.
on March 15, 2023
Posted by: Rj1980
[This review was collected as part of a promotion.] I'm continuing to learn the different features of this phone. I had a S21 ultra before this and this new phone has significant updates. I hardly have time to learn everything at once because of work but I will get there eventually. I love the S23 ultra though.
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from GS9
on March 15, 2023
Posted by: Larsenc2020
[This review was collected as part of a promotion.] Absolutely loving this phone. Massive upgrade in all ways. The screen, sound, battery life have all been incredible.
Written by a customer while visiting Samsung US