Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,873 Reviews)
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
great improvement over my older S9
on March 15, 2023
Posted by: Happy2Use
[This review was collected as part of a promotion.] use it for phone, texting, emails, news. plan on using it for pictures . so far has been an easy transition.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, great screen colors
on March 15, 2023
Posted by: BabyBuddha
[This review was collected as part of a promotion.] I'm not a techie so I'm sure there are things this phone can do that I will never know. However, the large screen makes it easier to see articles, art, even music scores. It goes without saying that videos are better. If I don't have my earbuds, the speakers do a good job of play music or videos. I do wish it had expandable storage. But that's my main objection to the design. One thing I have to say: Samsung's voice recognition is horrible. Switch to Google or you will get messages and texts that are so scrambled, by the time you correct them, you've forgotten what the original message was going to be.
I was afraid the size would be bulky and make it too cumbersome to carry around. That hasn't been a problem at all. I thought my last phone was pretty good for downloads but this phone beats the old one by a mile or a minute. Maybe 2. Also, I have not had any dropped calls or missed messages - even during huge storms.
I was afraid the size would be bulky and make it too cumbersome to carry around. That hasn't been a problem at all. I thought my last phone was pretty good for downloads but this phone beats the old one by a mile or a minute. Maybe 2. Also, I have not had any dropped calls or missed messages - even during huge storms.
Written by a customer while visiting Samsung US
Customer Rating
5
Expensive but great phone
on March 15, 2023
Posted by: BigAlt
[This review was collected as part of a promotion.] I use my phone everyday, all day for work. Stunning photos, fast, runs my needed apps effortlessly. An excellent device to keep myself productive. Battery life seems to be better then my S21 ultra was. I highly recommend this device for anyone looking for a high end smart phone. Overall excellent
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has amazing qualities and features
on March 15, 2023
Posted by: Charmingwraith26
[This review was collected as part of a promotion.] I use my phone for watching stuff on YouTube, as well as for movies, and it gives absolutely crystal clear display of whatever I'm watching. It's also got a lot of cool features like the S pen, where you can write/draw some cool stuff, leave yourself some notes for later, or send a message to your friends! I love this phone and I'd say it's totally worth getting if you're looking to get a phone/upgrade to a new one.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on March 15, 2023
Posted by: Toy1987
[This review was collected as part of a promotion.] It's been amazing being able to customize the phone the way I like and works best for me.
Watching shows and movies has been a great viewing experience
Written by a customer while visiting Samsung US
Customer Rating
4
Good but not really that much
on March 15, 2023
Posted by: Matt77
[This review was collected as part of a promotion.] Overall I would say I have noticed only minimal improvements in performance. The cameras are better, but nothing like the commercials show it to be. Android Auto has been a real problem since getting this phone. I'm hoping that gets worked out with software upgrades. Battery life is pretty amazing. I use my phone all day and almost never get down past 40% be end of day. It is quick, pen is a nice plus. Ultimately I upgraded because of trade in value for my S21 Ultra. If I had to pay full price, I would have kept that one.
Written by a customer while visiting Samsung US
Customer Rating
5
Unexpected Pleasure
on March 15, 2023
Posted by: CCVirginia
[This review was collected as part of a promotion.] Wasn't planning on buying a new phone, but I am so glad I did. Camera takes great pictures. I have to order parts for different items my husband is working on and the zoom on this camera is so much better than I expected. My other phone was close to max but this one has twice as much so I have plenty of room to grow. Everyday I find something new this phone can do to make things easier for me.
Written by a customer while visiting Samsung US
Customer Rating
5
Not life-changing, but better than an iPhone
on March 15, 2023
Posted by: Photoguy
[This review was collected as part of a promotion.] There's nothing super spectacular about the phone, but it's overall a good phone. The 200 megapixel camera doesn't make the difference that you'd think it would, but it's still a good camera. The storage space is good, but you can't add a memory card. Speed is good, but all phones have good speed now. The highest resolution setting of the screen isn't really that noticeable over the medium resolution setting, but it's still good. Has a stylus, but meh, not sure I'll ever use it. The battery capacity is excellent. I don't like that all of the buttons are on the same side of the phone. It makes screenshots difficult. Curved edges are comfortable, but they make screen protectors hard to put on. Audio through Android Auto or Bluetooth is good, not spectacular. Cell, wifi, and bluetooth antennas are good, but dead zones are still dead zones. Screen size is good, but about the same as my LG V60, nothing special.
Overall, it's a very good phone, but don't let the stats make you think that it's magically amazing.
Overall, it's a very good phone, but don't let the stats make you think that it's magically amazing.
Written by a customer while visiting Samsung US