Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,873 Reviews)
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
4
It's real similar to the S22 ultra
on March 16, 2023
Posted by: Jackie20034
[This review was collected as part of a promotion.] The front camera is better, nice having more memory
Written by a customer while visiting Samsung US
Customer Rating
5
Top Notch Cadillac Smart Phone
on March 16, 2023
Posted by: Wchartr1
[This review was collected as part of a promotion.] The S23 Ultra is an absolutely best in class smartphone that could actually be used as a mini workstation. The price matches that though, and could prove to be a turn off for more causal buyers.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on March 16, 2023
Posted by: Android4life
[This review was collected as part of a promotion.] Phone works exceptionally well. It is very fast and allows for multitasking with the proper speed. There are so many things the phone can do and I'm still learning. Quality of the pictures are great! You can even zoom in to take pictures of the moon, it is unreal. Hands down best phone I've ever had!
Written by a customer while visiting Samsung US
Customer Rating
5
First Samsung Flagship I've owned
on March 16, 2023
Posted by: lscsprings
[This review was collected as part of a promotion.] I came from a Galaxy Z flip, and before that a Realme 11. So far i am happy with my S23 ultra as I really like the camera features and big screen. The phones seems to be snappy and responsive and the new Samsung UI has a lot of good customization features.
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on March 16, 2023
Posted by: ld1860
[This review was collected as part of a promotion.] I use my phone as having a computer, web searcher, phone calls, camera and more all in one. The camera is the best quality I have ever seen. My pictures blow away my wife's iPhone pics. Also I own many smart watches and the battery power last much longer than my past phones. The quality of the screen is outstanding and the phone is well built. It feels very solid. I own several Samsung products and they haven't let me down yet.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone huge upgrade
on March 16, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] The color is beautiful the camera is amazing and I love how well the s pen works best phone I've ever had
Written by a customer while visiting Samsung US
Customer Rating
2
New phone...not ready to be shipped
on March 16, 2023
Posted by: Richba
[This review was collected as part of a promotion.] Many problems w this phone. Does not connect to wifi 6. Completely lost my watch after an update. My watch had to be completely reinstalled. Has difficulty transferring cell towers and has required a restart several time to reconnect it any tower even after the travel has been completed. I live in a low service/signal area and never had a problem connecting with my note 9 and this phone doesn't connect at all. Poor connecting and wifi trouble makes it nearly impossible to use at home.
Response from Samsung USBy Bethany, Social Commerce, March 29, 2023
Hi Richba... We appreciate you taking the time to review the Samsung Galaxy S23 Ultra. At Samsung, we value your feedback as we strive to innovate and improve on our product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached some links that should help concerning the connectivity of your device, as well as its connection to your smart watch. Also, since your device is still under warranty, I've linked our warranty department below. Please reach out to them for assistance as needed. Thank you for being a valued customer. -Bethany
Use 5G on Galaxy phones and tablets (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Samsung phone has poor signal and cannot use data or make calls
Cannot sync content between phone and Samsung smart watch
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Use 5G on Galaxy phones and tablets (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Samsung phone has poor signal and cannot use data or make calls
Cannot sync content between phone and Samsung smart watch
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Love it this phone
on March 16, 2023
Posted by: SamFan
[This review was collected as part of a promotion.] This phone is amazing for my personal use & work use! Love the camera quality & the display! The only downside is that the monthly security batch is delayed by month. I still have Feb that was installed the beginning of March!
Written by a customer while visiting Samsung US