Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,873 Reviews)
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Best phone of the year
on March 16, 2023
Posted by: Opal12
[This review was collected as part of a promotion.] Definitely best samsung phone up to date and best phone of the year 2023. Had zfold3 which I love it and bought this s23 ultra. Both are great phone. Samsung keep doing new inovation, people will keep buying it. Sure some will complain, after all we are human being
Written by a customer while visiting Samsung US
Customer Rating
5
Worthy upgrade from s22
on March 16, 2023
Posted by: dapunk
[This review was collected as part of a promotion.] Coming from the s22 I feel like this model is much faster and can handle multi tasking more efficiently. Had it for about a month and still learning new things about this phone. 10 out of 10 in my opinion. Keep up the great work Samsung.
Written by a customer while visiting Samsung US
Customer Rating
5
Best technology in the palm of your hand
on March 16, 2023
Posted by: Gerardo
[This review was collected as part of a promotion.] I started using the S series since the first model, I have witnessed the evolution of this amazing equipment over the years and I am sure no other brand offer what samsung has to offer.
The harmony between software and hardware is unbelievable, quality parts and craftsmanship finally delivers the latest technology to use for business, fun and everything you can imagine.
The harmony between software and hardware is unbelievable, quality parts and craftsmanship finally delivers the latest technology to use for business, fun and everything you can imagine.
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had
on March 16, 2023
Posted by: BruceWayne25
[This review was collected as part of a promotion.] I use my phone for a variety of safety monitoring work such as real time camera feeds, radar trackers, weather, etc. This phone allows me to be a highly functioning cyborg with the processing power, storage space, and camera features. It has truly made my life and work more efficient.
Written by a customer while visiting Samsung US
Customer Rating
5
Probably the best Android smartphone in the world!
on March 16, 2023
Posted by: Residentferio6
[This review was collected as part of a promotion.] My phone is always used to the limit of its capabilities, and you know, I am very pleased with this device. Every day I take different photos, and every day the phone in active mode can withstand about 8-10 hours of screen operation. That's great. But the coolest thing is that the phone no longer heats up for no reason and charges even faster than before. I forgot about freezes and unstable operation of the device. Great job, Samsung!
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone , Quick and Delightful
on March 16, 2023
Posted by: Naples4u
[This review was collected as part of a promotion.] This is the best Samsung Phone I have owned , I have had Samsung Phones for 17 years. Picture quality is Crisp and Clear , Phone is very responsive with great looks. i would buy another one !!!
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed, not worth the upgrade
on March 16, 2023
Posted by: OminousMusic73
[This review was collected as part of a promotion.] Upgraded from the 10E to the 23 Ultra because of the camera options.
We travel and hike often so I wanted a phone that could take amazing photos so I could leave my camera at home and just carry the phone. Camera is all I could hope for and more!
The phone performance however is worse than my 10E. Phone is sluggish. Apps take forever to load, if they load. Fingerprint scanner doesn't work with any screen protector, no matter what sensitivity I choose. Screen is crisp. Volume buttons on the right take some time to adjust but it'll do. Pen is a great feature, it's do nice to be able to take a screen shot and add notes.
Overall, camera is superb (just don't take fake pics of the moon). Phone itself is OK. I will use it for the camera and revert back to my 10E until it finally stops working. Sad I upgraded though, so have to carry 2 devices to take great pics and have a decent phone.
Response from Samsung USBy Bethany, Social Commerce, March 29, 2023
Hi OminousMusic73... We appreciate you taking the time to review the Samsung Galaxy S23 Ultra. We value all feedback as we continue to innovate and improve on the design and functionality of our products. We are thrilled that the camera is all you hoped it would be! I've attached some links that should help concerning your apps, and the speed of your device. Please reach out to Samsung Support, also below, if we can be of any further assistance. Thank you for being a valued customer. -Bethany
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
App is crashing or not working on Samsung phone or tablet
smsng.us/Samsung-Support
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
App is crashing or not working on Samsung phone or tablet
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I ever had
on March 16, 2023
Posted by: Pansdragon
[This review was collected as part of a promotion.] I had used a lot of smartphones due to my work, including latest iPhones and many Android phones, such as google pixels, Samsung note serials and Galaxy s serials. S23 is simply the best one, beating latest iPhone by a large margin. In particular the battery and display are so much better than not just previous gen android Galaxy phones but also iPhone.
I am super excited to see Samsung is able to make sure a great Android phone. Keep up the good work.
Written by a customer while visiting Samsung US