Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,873 Reviews)
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
I can't put my phone down!
on March 17, 2023
Posted by: Deasiamr1
[This review was collected as part of a promotion.] I love my S23 Galaxy ultra. I switched over from iPhone after many years because I kept seeing the performance reviews on the Samsung products. The main feature that I like about this product is the camera. It has five lenses everyone who sees me take a picture says the zoom is incredible and it is so Crystal clear I haven't even navigated the full features of what the camera can do because there's so much it can do. I also find myself using my s pen a lot just taking it out and the convenience of being able to write down a note quick I also like that it will tell me when my pen is not detected so I know to circle back to where I just came from and I won't lose my pen. I also love the one handed screen option because I have very small hands and it's easy to type when I can just put it into one hand mode. The battery life is great I don't find myself charging my phone throughout the day and it still doesn't really need to be charged at night and I use my phone a lot so there's a lot of battery. Overall I would never switch back to any other brand my Samsung s23 ultra is amazing.
Written by a customer while visiting Samsung US
Customer Rating
3
Modern and out of touch
on March 17, 2023
Posted by: JoMuWorld
[This review was collected as part of a promotion.] Typical daily user here. Was essentially forced to upgrade after the death of my S8, but wish I didn't.
Spec snd hardware-wise the S23 is all around a great phone, but like many users I question if I'm getting the value of previous generations at retail prices. The phone is simply uncomfortable to use due to its size. It's difficult to quickly access from standard size men's pockets.
The phone doesn't come with a charger like previous generations. No 3.5 jack despite Samsung previously using it as a point of pride over Apple. There's innovation in the software, but nothing that truly impacts daily use habits. The swype algorithm seems worse as well, but that could be not having trained it yet.
I wanted to switch to ASUS this gen, because Samsung isn't fighting for the consumer but my market doesn't support them.
Overall solid, clunky phone that gets the job done but won't necessarily inspire you.
Response from Samsung USBy Debra, Social & Commerce, March 29, 2023
Aloha JoMuWorld, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Sometime in 2021, Samsung began to no longer include wall chargers with the purchase of its phones. With so many people already having compatible charging blocks from previous devices, we strive to lead a sustainable future by minimizing environmental impact. Although the Galaxy S23 Ultra lacks a 3.5mm headphone jack, you can still use wired headphones that plug via USB-C to listen to your content, or you can use a USB-C to 3.5mm jack adapter. If you have any questions for us or if you would like to share any other feedback with us, please do not hesitate to reach out to Samsung Support for further assistance. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
phone review
on March 17, 2023
Posted by: Kimbatty
[This review was collected as part of a promotion.] I use for everything,, calender, games, streaming, photography. Really like this phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Mind blown
on March 17, 2023
Posted by: Laking219
[This review was collected as part of a promotion.] I absolutely love it... pics are amazing from night sky's to sun rises... and I love it for game no lagging and graphics are great...
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Beautiful!
on March 17, 2023
Posted by: YukonAnn
[This review was collected as part of a promotion.] This phone is probably the last phone I will ever need to purchase. The battery power is phenomenal. The phone is well designed. It does everything I need it to do a so much more. The pictures are crystal clear. I LOVE it!!!
Written by a customer while visiting Samsung US
Customer Rating
5
Better than iphone 14 pro max
on March 17, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I like the bigger screen, also the 1440p display is nice
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s23 Ultra 🤩
on March 17, 2023
Posted by: Angel12
[This review was collected as part of a promotion.] So far so good, have big or wide screen I'd love it. The feature, specs am good of it I'm an online gamer, I don't have a problem yet. Hoping this will take longer like my s8+ still working fine til now. Overall I'm satisfied.
Written by a customer while visiting Samsung US
Customer Rating
5
My fav phone of all time.
on March 17, 2023
Posted by: Eddiejr856
[This review was collected as part of a promotion.] Back in 2020 i pre ordered the s20 ultra not knowing what was ahead. The phone was way ahead of its time in every aspect i could find. Especially the camera it was yrs ahead of anything else avail on the market at the time. Phone ended up getting wet an ruined due to a cracked back glass an i was devistated due to the prices of these devices.. switched to iphone 13 pro temporarily because i just didnt want a low end android device at that same price point.. The iphone was suppose to be one of apples most powerful devices with hype around the camera lens. Eventually put out the money for the unlocked s23ultra upon its release because i just missed the premium an luxury of the ultras theres nothing else like it. An ive got to say its the best phone i ever owned the camera still blows my mind 3 yrs later compared to that overpriced 13 pro's lens. Its more then 2x times faster then that device. Im so happy to be back in the ultra community never switching again. Recently upgraded everything in my house to samsung devices. From fridges to washer an dryers that connect to my wifi. Too all 4k uhd qled TVs even went as far as purchasing the G7 1440p HDR 240hz monitor for my gaming PC. Samsung is one of a kind. Quality sure does mean everything now a days. An they are doing one great job of sticking to the samsung devices we all love an use everyday. Always a price to pay for quality products an it all was well worth it.
Written by a customer while visiting Samsung US