Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9 out of 5
4.9
(16,873 Reviews)
Open Ratings Snapshot
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product. 
(
45 out of 51
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5 out of 5
5
ITS JUST TO GOOD
on April 5, 2023
Posted by: Ozick04
[This review was collected as part of a promotion.] I have the s23 ultra for the last three weeks and it has been just amazing in every aspect of it, photos, battery, and raw power. Before this phone I had a Oneplus 8t it was a great phone but an upgrade was needed and this phone was the right choice, its just too good to be true.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone!
on April 5, 2023
Posted by: CraftyWoman
[This review was collected as part of a promotion.] I love my new S23 Ultra! It is by far the best Samsung phone I've ever owned. Battery life is excellent. Picture quality is incredibly good-especially the zoom. Every feature has worked seamlessly.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone for Every Purpose...
on April 5, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Since getting my phone the day it released, I have been madly in love with it. So far there isn't one thing the phone has not been able to do what was needed. Fantastic photos & videos. I can't really say i have any complaints yet.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S23 Ultra = Amazing
on April 5, 2023
Posted by: Mrmix1
[This review was collected as part of a promotion.] As an illustrator I use the ultra and s-pen when I have idle time out and about. A moment of inspiration is never lost.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast and fun phone!
on April 4, 2023
Posted by: Fiddler5
[This review was collected as part of a promotion.] I've had my new S23 Ultra for a couple of months now and I love it. I use it every day: photos, email, texts, news, games, Facebook, tv shows, and even the occasional phone call. It works fast, has great long-lasting battery power, and the screen colors really pop. Overall a very nice, reliably fun phone.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This Phone is loaded!
on April 4, 2023
Posted by: LoveHurricanesHockey
[This review was collected as part of a promotion.] I use my phone for work and home. The battery in the phone is extremely long lasting. I have had to charge it only once at work and that was because I didn't charge it the night before. I really could have continued to use it but it was at 17% and I wanted to be sure it would last the next hour at work. I take pictures with it for work and at home. I have over 4500 pictures on it now. Some are of the moon when it was full. I took them to show my co-workers that have a "Bite" missing on theirs. I Upgraded from a S21 Ultra because I wanted to have the s-pen stored in the phone. I love taking notes in the field using the s-pen. No need for a notebook or pad of paper. I use it to record meeting so I can take notes later.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good but not worth the upgrade
on April 3, 2023
Posted by: DFWDino
[This review was collected as part of a promotion.] The camera lags more than I would hope so. It seems like I need to restart my phone a lot more than I should.
Response from Samsung USBy Bethany, Social Commerce, April 5, 2023
Hello DFWDino... Thank you for your review of the Samsung Galaxy S23 Ultra.
We appreciate your input as we strive to give our consumers the best in design and functionality. I've attached a few links that should help concerning your camera. Also below is our warranty department. Please reach out to them for assistance as needed. Thank you for being a valued customer. -Bethany

Use the Camera app on the Galaxy S22 series (samsung.com)
Camera modes and settings on Galaxy phones and tablets
Issues with Camera app on Samsung phone or tablet
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S23 Ultra Unparalleled Camera
on April 3, 2023
Posted by: PublishedPhotographer
[This review was collected as part of a promotion.] We love the superior photos with the high resolution zoom! We buy our phones for the camera. The quality of the Samsung s23 Ultra is unparalleled! We love the 1 terabyte of storage option. The screen resolution is superb! It's definitely worth every penny!
Samsung s23 Ultra excels in every aspect!
Written by a customer while visiting Samsung US
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