Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,873 Reviews)
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Love this phone!
on May 1, 2023
Posted by: Dominique14
[This review was collected as part of a promotion.] I used to prefer iPhones but the GS23 Ultra is amazing. It has great storage without paying for extra, the camera quality is awesome and it holds a great charge. There are a ton of cool features like the granularity of device health scanning but im always mostly focused on functionality and pragmatism.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 1, 2023
Posted by: Nokto899
[This review was collected as part of a promotion.] Have had it for a month now, and it reminds of the old note series which I loved
Written by a customer while visiting Samsung US
Customer Rating
4
Battery life problem
on May 1, 2023
Posted by: Beardedmistro
[This review was collected as part of a promotion.] This phone is amazing in every single way the only reason I could not give it 5 stars is because of one feature that is not amazing is the battery life. I could turn off all apps in background and dim the brightness no matter what if the phone is 100 percent charged and I don't use it for let's say an hour when I look at it I'll be down to 90 percent for not even touching my phone. Samsung needs to do a better job at battery life, these phones are fun and amazing but we would like for them to last longer.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for someone wanting to upgrade
on May 1, 2023
Posted by: Ali232
[This review was collected as part of a promotion.] I use my Samsung for personal and work and it is extremely efficient and smooth for me. I owned an IPhone before this phone and I have to say that it was one the the best financial decisions I have made by switching to Samsung. The high resolution with three big screen is a great combination of how well this phone functions.
Written by a customer while visiting Samsung US
Customer Rating
2
Extra regret, product is Meh...
on May 1, 2023
Posted by: Toomuchregret
[This review was collected as part of a promotion.] For a supposed 5g network, the phone doesn't like to go off of 480p video quality, even after manually changing streaming service quality.
I use Audible every single day, and every single day I have to delete my cache, delete all information and sign back into the app, reload all my information and then download every single book I want to listen to. Every. Dang. Day.
The pen, doesn't like to connect, however this really isn't much of an issue for me as I rarely use it.
Playing mobile games, is a chore. Even ones rated for bad connection, even though I have full 5G service. I constantly have to clear the phones cache and clean up the OS, just to play under a 60ms frame rate...
I should've stayed with my S20. At least that one worked as desired.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 2, 2023
Hi there, we appreciate your feedback on your Samsung Galaxy S23 Ultra. Without knowing what features you have adjusted in terms of streaming service quality, we recommend manually adjusting the refresh rate of your device to best suit your gaming and streaming needs. We have provided a link to a guide that will show you the steps necessary to adjust the refresh rate and succintly explain why it is important and how it affects your experience with the device. We have also provided a link to the Samsung Support Team, if these steps do not resolve the difficulty you mentioned. We appreciate you being a Samsung customer. -Elizabeth
Refresh Rate Adjustments
https://www.samsung.com/us/support/answer/ANS00086005/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Refresh Rate Adjustments
https://www.samsung.com/us/support/answer/ANS00086005/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone. It's just the right size
on May 1, 2023
Posted by: Hannahxcore
[This review was collected as part of a promotion.] I watch movies on my phone all the time it's great for streaming, has a great camera and sound
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on May 1, 2023
Posted by: Drea82
[This review was collected as part of a promotion.] I love the stylus. I haven't had one before. The phone is fast and works great for all my games and everything I want to do, I love the features my s20 didn't have
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on May 1, 2023
Posted by: Samsunglover88
[This review was collected as part of a promotion.] I use my phone for everything! Pictures, games, talking to friends, family, video chatting you name it I do it with my phone! The camera is awesome 👌 and the other features this phone has...superb! The only way I will get another phone is if Samsung comes out with a better one.
Written by a customer while visiting Samsung US