Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,873 Reviews)
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
All in one product
on May 1, 2023
Posted by: Roche956
[This review was collected as part of a promotion.] I use my Samsung S23 ultra for so many things I am a QHSE and I make reports on a daily basis. The system pen is so usefull to help navigate through pictures and for audio. This is quite a step up for samsung.
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding
on May 1, 2023
Posted by: SamS22Ultra
[This review was collected as part of a promotion.] I started with Note 3 in 2013. Every upgrade from year 2013 to till 2023 is worth it. S 22 Ultra, call it ultimate..Samsung nailed it.
Written by a customer while visiting Samsung US
Customer Rating
3
It's time to retire the curve...
on May 1, 2023
Posted by: blakktoose
[This review was collected as part of a promotion.] For anyone wanting to maximize the use of a stylus, this phone is not for you. I have owned every Samsung stulus phone from the Notes up to the current S23 and like all of it's curved predecessors the curve is problematic. There is a fall off point when drawing close to the phones left and right curved edges when using the stylus. Ironically, the top and bottom are fine, flat edges however they are both used for pull up/down menus. So in a nutshell, you have zero ability to write or draw to any edge. It's an awful design. Also, expect a cracked screen. I am extremely careful with my phones. I have never dropped my S23 but just like all my previous phones it has a crack. How? I did nothing to cause a crack. I would say it's a mystery with this phone except my S22 and the others before it have all cracked. It's no longer a surprise when I say "oh! there's the crack I was expecting." lol Expect a crack. Question to you Samsung, can we just build a durable phone? Not only one that's harder to crack but one that doesn't even require an additional case or glass protector? It comes built so that it just works, fully protected out of the box? I believe in you. You can do it!
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 3, 2023
Hi there Blakktoose, we appreciate you taking time to provide your thoughts on your Samsung Galaxy S23 Ultra. Without knowing the full extent of your difficulty with your display, and the time of ownership, we have provided links to the warranty information for your device, the Samsung Support Team, and Customer Care+ who can assist you in a repair or other options that may be available for your device. We appreciate you being a loyal Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 1, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Camera has good quality
Performance
S pen
Side bezel on screen
Performance
S pen
Side bezel on screen
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is amazing
on May 1, 2023
Posted by: Hexadoxs
[This review was collected as part of a promotion.] I absolutely love the larger screen,audio and the camera, the large screen is great because I love to watch movie on my phone aswell as me having bigger hands, the dual speakers give out great audio quality when watching movie or videos, and the camera, oh my goodness the camera is just amazing, it has great quality and the fact that I can record 4k 60fps and 8k 30 is just amazing, now personally I dont use the stylist pen all that much but its still a cool feature. Overall an amazing phone and I would recommend if you have the money for it.
Written by a customer while visiting Samsung US
Customer Rating
5
Definitely worth it!
on May 1, 2023
Posted by: SamsungFan2023
[This review was collected as part of a promotion.] I have been using my 23 Ultra for over 2 months now and I can say this is by far Samsung's best phone ever! The camera is amazing, the speaker sound is great, the screen is bright and vibrant, the battery is long lasting and it is packed with tons of features that you won't find all in just one smartphone. Oh and did I mention it's got the good ol' S-Pen!? Yes!! The S-Pen that also functions as your remote shutter button for when you're taking pictures or videos so no more setting shutter timers. I also love how the S-Pen itself has a lot of features aside from jotting down notes, I can make gifs, live message, translate texts to different languages, quick web search etc. The smooth bluetooth pairing works really great with my other samsung device like my Samsung watch 5 and Samsung Buds Live. All in all I am fan and very happy I made this purchase.
Written by a customer while visiting Samsung US
Customer Rating
4
Great between goods
on May 1, 2023
Posted by: Rgbfactory
[This review was collected as part of a promotion.] This is my second device in 5 years (galaxy s10+ beign my first one) and I got to say it, I love this phone, excepto for the battery, I miss the s10+ duración. Besides that, it's perfect in everything posible way.
Written by a customer while visiting Samsung US
Customer Rating
3
Not the next big thing
on May 1, 2023
Posted by: Soropoco
[This review was collected as part of a promotion.] The phone has great potential but somehow with the fault of 5g connectivity it has less reliable internet than past generations. However when it's a strong signal it flies to the moon, speaking of which the photos are great, who cares if they are heavenly processed and you can't actually see the moon behind the clouds. Where it lacks big though is the stuff we used to take for granted like the charger, audio jack and expandable memory. It's sad that we have to settle for midrange phones in order to get these premium features. Otherwise is a great device with great battery life and amazing screen.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 3, 2023
Hello Soropoco, we appreciate you taking time out of your busy day to provide your thoughts to us on your Samsung Galaxy S23 Ultra. If you have verified with your carrier that you do have 5G coverage in your area and are still experiencing this difficulty with connection, the Samsung Support Team can assist with further troubleshooting. You can still have expandable memory through digital methods rather than the use of a micro SD card, and we would be more than happy to help you explore these options and choose what best aligns to your needs. If you prefer to use wired headphones rather than bluetooth ear buds, we do have USB-C headphone adapters that can be plugged in to the charging port to use your headphones. We appreciate you being a Samsung customer, and are always here to assist you with your device. -Elizabeth
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Written by a customer while visiting Samsung US