Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9 out of 5
4.9
(16,873 Reviews)
Open Ratings Snapshot
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product. 
(
45 out of 51
)
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Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5 out of 5
5
An amazing all encompassing product
on May 2, 2023
Posted by: Jasmine2
[This review was collected as part of a promotion.] This phone is amazing I am able to do actual artwork on here wherever I am. It made making my book cover a breeze. The colors are vibrant, the speed is fantastic, and the power makes running multiple apps/streaming/and gaming a breeze.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It is the best I have ever had.
on May 2, 2023
Posted by: Bahman911
[This review was collected as part of a promotion.] This phone is simply the best. Great features, easy to use.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really good
on May 2, 2023
Posted by: Albert16
[This review was collected as part of a promotion.] I use my phone for work.. I like because is too fast in internet the camera I love.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing smart phone.
on May 2, 2023
Posted by: Missy2
[This review was collected as part of a promotion.] Has an amazing camera. High quality pictures. Great phone for business too.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid phone, great upgrade, sPen is awesome
on May 2, 2023
Posted by: KnInNewEng
[This review was collected as part of a promotion.] I upgraded from a Samsung S9+ to this Samsung S23 Ultra in Feb 2023, and as of this review (May 2023) this has been a great upgrade. Don't get me wrong, even 5 years after the S9+ is still a great phone (testament to Samsung), but the growing sizes of app and inability to put apps on the S9+'s SD card meant I had to upgrade.
The S23 Ultra has a great screen, insanely better battery life, and the SPen has been amazing. Honestly, my spouse loves photography, so I got the phone for the lenses, and it hasn't disappointed. The SPen though, my kids LOVE borrowing my phone to draw with the pen (free drawing as well as 'coloring' photos. The biggest thing has been using the 'magnify' functionality, especially for learning a new language. I am dabbling with learning a couple languages that use writing systems different than my native system. When trying to read/learn the new languages, it makes it SO MUCH EASIER to simply pop out the pen and magnify the letters/characters to see the minor differences so I have a better idea of what matters. It would be tough to go without now.
I also LOVE the 45W charging capability. While I normally can't deplete my battery too low, if I do I can plug in for 15 min and have plenty of juice.
If you're looking for 'concerns', I miss my 3mm AUX jack,. I dearly miss the SD card capability as well. Also, the slight curve on the lateral edges makes screen protectors tough. I doubt these are deal breaking, your call.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The product does everything right.
on May 2, 2023
Posted by: ILLWILL662
[This review was collected as part of a promotion.] I use my device for everything from playing games, streaming videos, health & fitness tracker, to banking. I've never had any problem with this device at all. I am a long time fan of the galaxy series.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great but not perfect
on May 2, 2023
Posted by: Tricky
[This review was collected as part of a promotion.] I use my phone basically for everything. For work, the pen is very handy when listing or labeling things down, very useful. I got used to the pen being on the right side (from Note 10+). Streaming videos is absolutely great. Picture and video capturing is awesome for a phone, the details and the crisp is stunning.
The design though.. personal preferences, it would be so much easier if the volume button is on the left side, power on the right side. I also find it hard to not touch the camera lens when repositioning the phone in my hand. Phone is thick.
It would be nice if the fingerprint scanner is on the side of the phone, possibly underneath the power button. So when you grab the phone, your thumb is already ready to unlock the phone and using tempered glass screen cover would work so much better. Also hate the fact that you cant add a MicroSD card. Also charging brick is sold seperately now?
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone wish it had a micro SD slot
on May 2, 2023
Posted by: IamLordstanley
[This review was collected as part of a promotion.] Love the phone, traded my note20 ultra. It had in SD card that had all of my photos and music media. I work in a building with mirrored glass exterior which reflects cellular signals. It is difficult to stream from the cloud. This is where the SD card was a solid alternative to streaming. I do love the new camera. It is a significant upgrade from the note 20s camera.
Written by a customer while visiting Samsung US
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