Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,873 Reviews)
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
I'm happy with my S23 Ultra. No issues so far.
on May 31, 2023
Posted by: ThailandRich
[This review was collected as part of a promotion.] I use my S23 Ultra for messaging here in the states and another app to keep in touch with my friends in Thailand. I've really been amazed how much easier it's been to gain access to wifi hotspots. This phone is packed with a lot of great features. I am happy with my purchase.
Written by a customer while visiting Samsung US
Customer Rating
5
Probably the best phone I've ever had.
on May 31, 2023
Posted by: Novadesertrat
[This review was collected as part of a promotion.] Best camera out there, it has the pen, it's water resistant, ergonomical, durable and has the best screen quality I've ever seen, it blows my TV out of the water when it comes to display quality!
Written by a customer while visiting Samsung US
Customer Rating
5
Love the pen option! Never had one
on May 31, 2023
Posted by: Lisabandit
[This review was collected as part of a promotion.] Try not to focus so much on cameras. Processing, memory, etc are things us older folks look for. But great phone/mini tablet!
Written by a customer while visiting Samsung US
Customer Rating
1
Missing so many features,has some most unwanted
on May 31, 2023
Posted by: Oilman1253
[This review was collected as part of a promotion.] Need sd card back. Don't need or want a curved screen, nobody does. Screen not bright enough, speaker not loud enough. Too frequent updates, too much bloatware. Slower processing speeds that should be with given hardware.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, June 1, 2023
Hello Oilman1253, we are so grateful to you for sharing your thoughts on the Samsung Galaxy S23 Ultra. We appreciate your feedback as we strive to provide the best possible experience to our customers through innovation in our product line. We do have some steps you can take to help resolve some of the difficulties you mentioned and we would be more than happy to assist you. The first steps you can take with the processing speeds, in your settings under display you can change the motion smoothness from standard to adaptive to increase the refresh rate, in that same section of your settings if you haven't done so already you can turn the screen brightness up. We have included two links with regards to the storage of your device and how to manage those settings. We can also assist you with software updates, you can turn off automatic updates in your settings under Security and Privacy, Updates, and then Security update. If you require more storage capacity we can assist you in setting up a digital storage option that will help you keep all of your data. Without knowing for sure if you are using a protective case for your device and what kind you may be using, we can potentially say a case might be covering the speakers and causing the audio to be quieter. If this isn't the case for you, we have also provided a link to the Samsung Support Team who can assist you in troubleshooting your device to ensure it is functioning as intended and what options may be available to you. We appreciate you being a Samsung customer. -Elizabeth
Low storage space error appears on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01003063/
Manage storage on your Galaxy S23 series phone
https://www.samsung.com/us/support/answer/ANS00091942/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Low storage space error appears on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01003063/
Manage storage on your Galaxy S23 series phone
https://www.samsung.com/us/support/answer/ANS00091942/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Powerhouse
on May 31, 2023
Posted by: KSchri23
[This review was collected as part of a promotion.] I had the s20 Ultra previously and traded it for a smaller phone. Regretted it! Went back to this and am completely satisfied with everything about it! Photos are beautiful! Phone in general is top notch!!!
Written by a customer while visiting Samsung US
Customer Rating
5
Supreme phone ! It has everything
on May 31, 2023
Posted by: N8iveAF
[This review was collected as part of a promotion.] I use it for photos
I love the clariety
Videos are very sharp
I love the clariety
Videos are very sharp
Written by a customer while visiting Samsung US
Customer Rating
5
This is a amazing phone!
on May 31, 2023
Posted by: Parish
[This review was collected as part of a promotion.] It's fast and the camera is amazing. The battery lasts longer than any other phone.
Written by a customer while visiting Samsung US
Customer Rating
5
A better phone
on May 31, 2023
Posted by: Skipper
[This review was collected as part of a promotion.] The phone is fast, apps work better and much better pictures. I upgraded from an S22 Ultra.
Written by a customer while visiting Samsung US