Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,873 Reviews)
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
2
Beware of screen!
on May 31, 2023
Posted by: SadSamsungSupporter
[This review was collected as part of a promotion.] I use my phone all the time for work and personal needs. I have never had to use a screen protector for ANY phone I've owned. This phone immediately got deep scratches in the glass with just normal usage. Very disappointing for a device that costs this much.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, June 1, 2023
Hey there, we appreciate you taking time to provide your feedback to us on your Samsung Galaxy S23 Ultra. We understand how important durability of your device can be to your daily life. This device does have a Gorilla Glass Victus 2 display. We have provided for your convenience links to the Samsung Support Team and warranty information of your device for review and options available to you. We appreciate you being a Samsung customer and look forward to assisting you further. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Wow... ok love it
on May 31, 2023
Posted by: Brittany
[This review was collected as part of a promotion.] Everything about this phone is great. The camera, the internet, the Wi-Fi, the focus, the long javity.
This phone is the best phone that I could have gotten. I was going to get the flip. But I had so many bad reviews. This reviews for this phone. I had 9 if I could buy it again I would.
This phone is the best phone that I could have gotten. I was going to get the flip. But I had so many bad reviews. This reviews for this phone. I had 9 if I could buy it again I would.
Written by a customer while visiting Samsung US
Customer Rating
5
Spectacular!
on May 31, 2023
Posted by: ProVherb
[This review was collected as part of a promotion.] The range of vision this camera is no less than spectacular... the distance it can grab details in photos is amazing! So far, I haven't had any battery issues; crashes are non-existent with Samsungs in my experience.
Colors pop, vids are clear, games run smoothly and the phone quality stays crisp. The stylus is very intuitive, comfortable and useful, being a writer. It's a winner.
Colors pop, vids are clear, games run smoothly and the phone quality stays crisp. The stylus is very intuitive, comfortable and useful, being a writer. It's a winner.
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is amazing.
on May 31, 2023
Posted by: Cosign1956
[This review was collected as part of a promotion.] The picture quality is next level and the cameras zoom features are better than anything I have seen in other phones.
Written by a customer while visiting Samsung US
Customer Rating
4
Not a terrible phone
on May 31, 2023
Posted by: Renegade
[This review was collected as part of a promotion.] Everything is great on this phone other than one big problem. After about a month and a half my phone started crashing and trying to restart. The only thing that would make my phone restart was me literally hitting my phone around. A few of the crashes completely erased all of my spotify songs. I did a backup and tried to do a factory reset. Problem there is my backup was nowhere to be found.. still will randomly restart and crash after 4 months of use. Its been in a case with a screen protector since day 1.
Written by a customer while visiting Samsung US
Customer Rating
5
Product has been great, really enjoying it
on May 31, 2023
Posted by: Melsreview
[This review was collected as part of a promotion.] Mostly use for streaming movies and playing games.
I enjoy the battery life, camera, and love the fact of still having the stylus.
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone I have ever had.
on May 31, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] This phone replaced my Galaxy Note 20 Ultra 512gb. The speed is much faster. This phone is a Note without the name.
The cameras are wonderful.
The cameras are wonderful.
Written by a customer while visiting Samsung US
Customer Rating
5
S23 Ultra exceeded expectations
on May 31, 2023
Posted by: Jude1208
[This review was collected as part of a promotion.] I now have two of these phones. One is dedicated to work, the other personal. This phone outperforms all expectations. Battery life is solid and recharges quickly. Camera is excellent for all purposes. Extremely happy making the switch.
Written by a customer while visiting Samsung US