Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9 out of 5
4.9
(16,873 Reviews)
Open Ratings Snapshot
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product. 
(
45 out of 51
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5 out of 5
5
1ST New phone I have ever purchased for myself
on May 31, 2023
Posted by: Tazdriver
[This review was collected as part of a promotion.] I use my Samsung S23 ultra to research, play games,read the news and shop. This is the 1st new phone I have ever purchased for myself and I am glad I waited for the release of this phone. So far I have not been disappointed with any feature on the phone. I also take lots of photos.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S23 Ultra. Great product. Accessories not included
on May 31, 2023
Posted by: BlakeUltra23
[This review was collected as part of a promotion.] 5G is pretty awesome and fast. Processor is very fast for files, photos and browsing. Need to learn how to use it better, but every day a new pop-up shows up telling me about new features or features from previous models that are not new but still very useful. Price is okay. Box only comes with a USB-C Cable, everything else you'll need to purchase separately and this is the reason I gave it 4/5 instead of 5/5. Mobile Hot Spot works very well. File transfer was simple and relatively quick. Login and ease of transferring to a new phone was a little more simple than I expected. Fingerprint setup was amazingly fast and allows for up to 4 sets of prints. Lack of SD Card slot for storage expansion seems a little disappointing, but honestly, with 256GB of storage with my purchase I will most likely be able to use it for 3+ years without filling it full. Screen shot is a little difficult, but I believe there is a feature that allows for hand motions to be made for Screen shots and I just haven't had time to find that feature to set it up yet, so this is already a fixed issue. It has a feature to link to my windows on my computer which seems like it will be good, but haven't tried it yet. All in all, it is a great phone. Hoping it will fully replace my laptop for all future transactions. Good Job Samsung !!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on May 31, 2023
Posted by: BandTmom
[This review was collected as part of a promotion.] Best phone I've had so far. Clear screen. Easy to use great features high recommend. Very big. Such a clear and great screen already dropped it nit a mark on it. And easy to find cases. Love it.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AMAZING PHONE
on May 31, 2023
Posted by: Mandalynn
[This review was collected as part of a promotion.] I LOVE THIS PHONE!! SUPER AMAZING GREAT PICTURES AND ALWAYS FAST AND RELIABLE
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great phone
on May 31, 2023
Posted by: catman22
[This review was collected as part of a promotion.] great phone. would get again. great camera. it is a loaded phone
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Security and Battery
on May 31, 2023
Posted by: FOPMark
[This review was collected as part of a promotion.] I use my phone for many functions. Sometimes streaming video and audio, often the GPS feature for travel and extensive emails and calls.
I am really impressed with the security and accuracy of the biometric feature.
Probably one of the best surprises was that the phone is very battery efficient.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
great phone
on May 31, 2023
Posted by: grimuser
[This review was collected as part of a promotion.] The galaxy s23 ultra has been a great device and I have had minimal issues typically just some os settings needing tweaked, and the loss of an sd slot. Only thing is I upgraded from a note 20 ultra 5g and it just isn't much of a change in specs or operation from the 20 I had but it is still an amazing device with not much to complain about.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on May 31, 2023
Posted by: Jcancel555
[This review was collected as part of a promotion.] I use my 23 ultra for Streaming entertainment sports webbrowsing
Written by a customer while visiting Samsung US
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