Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9 out of 5
4.9
(16,873 Reviews)
Open Ratings Snapshot
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product. 
(
45 out of 51
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5 out of 5
5
When Only The Best Will Do!
on May 31, 2023
Posted by: JimmyHula
[This review was collected as part of a promotion.] I don't have to obtain the newest model each year, though prefer top-of-the-line equipment when I make a smartphone upgrade. The Galaxy S23 Ultra is an amazing device. I use the unit extensively for both still & video imaging (typically destined for corporate social media) with great success. The device handles third-party media editing apps with aplomb - Never have resource/speed issues. With 512Gb onboard storage, I have yet to experience a concern of having enough media space for multiple projects underway at the same time. The S-Pen (first time to have one) is especially useful for making fine detail adjustments during image editing. Mail handling is exemplary (I use multiple accounts daily) offering a very clean/easy user GUI. The "Modes" module makes it very simple to adjust a variety of device parameters (audio levels, screen brightness, notification tones, etc.) with only a single click. In short, I am very pleased that I acquired the Galaxy S23 Ultra and look forward to future advancements of the Samsung line of smartphone devices.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the camera
on May 31, 2023
Posted by: Alabamahoney
[This review was collected as part of a promotion.] I use my phone for streaming and work. Love the functionality. The camera is phenomenal
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has really good features
on May 31, 2023
Posted by: Akg689samsungworld
[This review was collected as part of a promotion.] Its already a month since i am using this phone . Works pretty good. The camera quality is also very outstanding. I click some really nice pictures got some nice comments and lots of likes on those photos .I recommend whoever is looking for a new phone should choose this device . The games run really smoothly. It supports all the heavy files as well . And able to store alots of office data into this device . It has lots of inbuilt features in it which are really good . I was an iPhone user but now I switched to android. If we look on the price yes it’s little high but its worthed because we are getting all the advance technology and some other amazing features. Really cool feature is that if yu zoom in completely and try to see the moon yu can see the moons surface or the spots on it . The zoom power is really strong . Having a good experience with this device
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent design, quality, and features
on May 31, 2023
Posted by: ArtEv80
[This review was collected as part of a promotion.] Personal use, Web, photography, all forms of communications, music, video.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I'm happy I replaced my S20 NoteUl with the S23Ul.
on May 31, 2023
Posted by: Gatordptatc
[This review was collected as part of a promotion.] I use my S23 Ultra for everything. I linked it to my Microsoft account so I can transfer documents and photos back and forth to/from my laptop. I do miss the SD card slot to expand the memory. Now, I move everything to my Microsoft OneDrive to prevent filling up my phone. Otherwise, I am very happy.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Side Buttons!
on May 31, 2023
Posted by: Noteboy
[This review was collected as part of a promotion.] This is the only downside. All notes have had the buttons on the left side. now it's a challenge to get use to the right side.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Like my Note 10 but better
on May 31, 2023
Posted by: MLockwood
[This review was collected as part of a promotion.] I like to sketch down my ideas on the go, and before my Galaxy S21, I had a Note 10, and ever since replacing it, I've missed having the S-Pen. The Galaxy S23 Ultra is the best of both worlds as it has the S-Pen, but it is also much faster than my Note 10.
The call quality is better, the sound quality is better, and the screen is crisp and the color quality is excellent. As with previous Galaxy series phones, I would highly recommend the S23, especially the Ultra.
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
This product is terrible
on May 31, 2023
Posted by: Abdulahi
[This review was collected as part of a promotion.] **This product excluded all Islamic religion holidays from it's calendar part
** This product has too much battery drainage need to maximize the battery all the time.
** This product providing wrong road speed limit while using of google map gps.
** the sound volume becoming decease by it's self so I can't abel to hear incoming call.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, June 1, 2023
Hey there Abdulahi, we appreciate your feedback on your Samsung Galaxy S23 Ultra. We understand how important keeping track of dates that are important to you can be. When you log in to your google account in calendar it will auto populate the holidays. If you are not logged in to an account no holidays of any denomination or secular will show on your calendar. This device does come with a 5000 mAh adaptive battery that will over time make necessary adjustments to consumption based off of your usage habits. With regards to the volume without knowing what kind of case you have on your device if any and where you are keeping the device whether in a purse or a pocket we can't say for sure that the side key volume button isn't being pressed inadvertently. If the battery life does not improve and the volume difficulty isn't resolved, we have included a link to the Samsung Support Team who can assist you in troubleshooting and reviewing the warranty of your device and options available. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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