Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,873 Reviews)
Rating breakdown 16,873 reviews
5 Stars
14,884
4 Stars
1,719
3 Stars
201
2 Stars
52
1 Star
17
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Easy Switch!
on August 21, 2023
Posted by: HexcellentHag
[This review was collected as part of a promotion.] I have always used an IPhone since the iPhone 5. I decided to get the Galaxy S23 Ultra and it was the easiest and best switch I've made!!
I use my phone for streaming, arcade games, texting, and reading. All of these activities are so easy and smooth on my S23!
I use my phone for streaming, arcade games, texting, and reading. All of these activities are so easy and smooth on my S23!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice phone has a excellent camera
on August 21, 2023
Posted by: Sixtyeight
[This review was collected as part of a promotion.] It my everything device for taking notes watching content for pictures and videos does everything fantastic
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone EVER!
on August 21, 2023
Posted by: Austyn
[This review was collected as part of a promotion.] I use this phone to do everything, from taking notes and doodling around with the pen, to watching my favorite movies in ultra HD. Plus the camera beats literally every other phone around by far! Let's see the iPhone take a picture of the moon!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best mobile phone of the year
on August 21, 2023
Posted by: Famita
[This review was collected as part of a promotion.] eating describing that before I bought my samsung galaxy s23 ultra I had the s22 ultra and chatted in the samsung purchase app with a representative who guided me and gave me all the information I asked for and cleared all my doubts proving that They have the best staff to provide customer service making each customer feel special.
the best experience of my life the speed is incredible the stability with the software is the best the battery lasts much longer than all previous versions and the gaming experience is undoubtedly the best and that is thanks to the fact that it does not heat up like other devices taking advantage of its processor, I feel that it gives the best of the best, showing that it is a titan in the telephone industry.
I do not upload video since that is my only mobile phone and I have no way to share this experience and I hope that Samsung continues to provide unforgettable experiences every moment every year.
the best experience of my life the speed is incredible the stability with the software is the best the battery lasts much longer than all previous versions and the gaming experience is undoubtedly the best and that is thanks to the fact that it does not heat up like other devices taking advantage of its processor, I feel that it gives the best of the best, showing that it is a titan in the telephone industry.
I do not upload video since that is my only mobile phone and I have no way to share this experience and I hope that Samsung continues to provide unforgettable experiences every moment every year.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Samsung Ever
on August 21, 2023
Posted by: Mwoodky
[This review was collected as part of a promotion.] I am coming from a competitors Android device. That phone broke on me twice. Was tired of dealing with the all the problems and switched to Samsung. I do not regret it one minute. It has been the best decision I've ever made. Samsung S23 Ultra is a wonderful device, great battery life fantastic screen. Does everything I needed to do and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is so much better than my old phone
on August 21, 2023
Posted by: Catuzza
[This review was collected as part of a promotion.] I use it for streaming, social media, keeping up with family friends and work calls, email. Taking pictures. Playing games. Music. Directions
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
In love with it
on August 21, 2023
Posted by: Roxydrake
[This review was collected as part of a promotion.] It was very easy to set up. I can do alot of my graphic design jobs on the go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung S23 Ultra Review
on August 21, 2023
Posted by: CorgieGlasses
[This review was collected as part of a promotion.] I've been a Samsung user for many years now. The main reason I switched from another phone to Samsung was due to the other phone not having an option for additional storage - while the Samsung, for years, did offer that capability. I was very disappointed when i found out that Samsung has taken away that option. I've also had issues with my most recent phones battery life, an issue I've never experienced until my phone is due for an upgrade. The S23 Ultra had battery issues right away. I've also experienced many issues with text messaging. It does not seem to be a carrier issue, but rather a phone issue. As far as positives go - the camera is pretty nice & pictures are very clear, however as soon as you edit the pictures, they tend to turn blurry. My son loves the stylus becasue you can draw pictures from your lock screen. I personally don't care about the stylus, I rarely use it. I guess overall the phone is fine, but nothing special.
Value
3
Response from Samsung USBy Debra, Social Commerce, August 24, 2023
Hi CorgieGlasses,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have the available time in your hectic day, please take a look at the articles titled, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." These articles may help you fully resolve what you have been experiencing with your Galaxy S23 Ultra' s battery life. If you are having trouble sending or receiving text messages, or they seem slow, it is usually an issue with the carrier or its service. Other times, iMessage may still be enabled if you just switched from an iPhone, which could make texts get stuck in limbo. The article titled, "Messages on Samsung phone are slow, do not send, or cannot be received" addresses that topic so be sure to review that linked article as well. Please feel free to contact Samsung Support after reviewing the provided resources if you would like any further assistance and/or troubleshooting. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have the available time in your hectic day, please take a look at the articles titled, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." These articles may help you fully resolve what you have been experiencing with your Galaxy S23 Ultra' s battery life. If you are having trouble sending or receiving text messages, or they seem slow, it is usually an issue with the carrier or its service. Other times, iMessage may still be enabled if you just switched from an iPhone, which could make texts get stuck in limbo. The article titled, "Messages on Samsung phone are slow, do not send, or cannot be received" addresses that topic so be sure to review that linked article as well. Please feel free to contact Samsung Support after reviewing the provided resources if you would like any further assistance and/or troubleshooting. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Written by a customer while visiting Samsung US