Customer reviews from bose.com
Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Alpine Sage
Average customer rating
4.7
(480 Reviews)
Rating breakdown 480 reviews
5 Stars
391
4 Stars
51
3 Stars
20
2 Stars
10
1 Star
8
Customer Reviews for Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Alpine Sage
Customer Rating
5
Bose Soundlink Flex Portable (2nd Gen)
on February 12, 2026
Posted by: Marvin
Gender:Male
Length of ownership:1 month
This speaker sounds amazing. This was what I needed.
Written by a customer while visiting bose.com
Customer Rating
5
Another Great product
on February 12, 2026
Posted by: Hiss
Bose sound systems are simply put the very best, the only thing that I buy for the last 25 years!
Written by a customer while visiting bose.com
Customer Rating
5
Bose is the best
on February 12, 2026
Posted by: RGS1955
Gender:Male
Length of ownership:1 week
Fantastic sound, great price, easy to pair with devices
Written by a customer while visiting bose.com
Customer Rating
5
Great bluetooth speaker with mic
on February 11, 2026
Posted by: Muthu
Gender:Male
Length of ownership:1 year or longer
Got it 3 weeks ago on a deal. Very much happy about the purchase. sound quality is great. deep bass and no distortion.I use it for both office and home. Office calls sound great with this speaker.
Written by a customer while visiting bose.com
Customer Rating
5
Seafoam bose kicks!
on February 11, 2026
Posted by: BB
Gender:Female
Length of ownership:3 months
Easy n cute excellent sound quality. Love it! And the color is awesome
Written by a customer while visiting bose.com
Customer Rating
1
Too Tippy
on February 9, 2026
Posted by: RJBenish
Gender:Male
Length of ownership:1 year or longer
When I try to include an image of the base I added to your badly designed speaker (to prevent it from tipping over) this form gets all glitchy. Sound is good, but everything else sucks.
Response from bose.comBy Customer Support, February 9, 2026
Hello, thank you for sharing this photo with us. We can clearly see the custom base you added to your Bose SoundLink Flex Portable Speaker (2nd Gen), and we truly appreciate the effort you put into improving its stability. We’re also so glad that you like the sound quality, that means a lot to us.
The SoundLink Flex (2nd Gen) is designed to be perfectly portable, allowing you to carry it in your hand, toss it into a backpack, or clip it to the outside using its durable nylon sport‑utility loop. It also features a destination‑proof design, with an IP67 dust‑ and waterproof rating and a rugged silicone‑wrapped body built to handle all kinds of environments.
We understand your feedback helps us better understand how this impacts your experience.
Cedrick - Customer Support
The SoundLink Flex (2nd Gen) is designed to be perfectly portable, allowing you to carry it in your hand, toss it into a backpack, or clip it to the outside using its durable nylon sport‑utility loop. It also features a destination‑proof design, with an IP67 dust‑ and waterproof rating and a rugged silicone‑wrapped body built to handle all kinds of environments.
We understand your feedback helps us better understand how this impacts your experience.
Cedrick - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
on February 9, 2026
Posted by: Selyn
Gender:Female
Length of ownership:1 month
Been waiting since last year to purchase this,. Because im waiting for it to be on sale again,. Best purchase that cures my anxiety lol
Written by a customer while visiting bose.com
Customer Rating
3
Difficult to connect
on February 8, 2026
Posted by: Noneyah
Gender:Female
Length of ownership:1 week
Honestly it’s been a pain to try and get it connected to my phone. So I haven’t been able to use it. Yes, I followed the instructions.
Response from bose.comBy Customer Support, February 9, 2026
Hi there, thank you for your feedback. The Bose SoundLink Flex Portable Speaker (2nd Gen) can remember multiple devices previously connected to it. If this is your first time connecting, here’s a helpful guide you can follow: https://bose.life/3MvmiuQ
If you’re still having difficulty connecting, please feel free to reach out to us through this link: http://bose.life/globalsupport
We’ll be happy to assist you further.
Jelyn - Customer Support
If you’re still having difficulty connecting, please feel free to reach out to us through this link: http://bose.life/globalsupport
We’ll be happy to assist you further.
Jelyn - Customer Support
Written by a customer while visiting bose.com