Customer reviews from bose.com
Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Alpine Sage
Average customer rating
4.7
(480 Reviews)
Rating breakdown 480 reviews
5 Stars
391
4 Stars
51
3 Stars
20
2 Stars
10
1 Star
8
Customer Reviews for Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Alpine Sage
Customer Rating
5
The king of portable speakers
on October 4, 2024
Posted by: Badgeliker
Such a good speaker. I take this thing everywhere and it always sounds amazing.
Written by a customer while visiting bose.com
Customer Rating
5
Maximum portability and sound
on October 2, 2024
Posted by: Sha85
Gender:Female
Length of ownership:1 month
I love love love this speaker. Bose makes great quality products so I wasn't surprised by this speakers' range. I travel a lot for work and was always missing a portable speaker. Not only can you fit it in your luggage but it can also fit in your purse/backpack. The sound is incredibly for a small speaker and it is 100% user friendly. So easy to connect and control.
I only wish it came with a traveling case so it won't get scratched or damage in transit.
I only wish it came with a traveling case so it won't get scratched or damage in transit.
Written by a customer while visiting bose.com
Customer Rating
4
Toddler Dance Parties!
on October 1, 2024
Posted by: Clewless
Gender:Male
Length of ownership:1 month
I’m a busy work from home dad with two very active toddlers at home. The speaker is perfect for moving around the house anywhere work or kids take me. In normal Bose fashion the quality of the speaker is darn near perfect. The small speaker is a great catalyst for lots and lots of toddler dance parties. There is no real perfect product and there are a few things that this speaker does well, and a few not so well:
- Pros
- great compact design; the small design makes it perfect to maneuver wherever great sound is needed
- Party mode!!! Having the ability to link to another sound link speaker is awesome!
- Cons
- The way the product sits upright it falls over with just a little bit of shaking, played it a lot laying down
- No cover on the charging port (with little kids around they may try to put something in the port)
- The material on the outer cover is a rubber like material that shows dust really well
Takeaway: If you want a high quality speaker at an affordable price this is the speaker. Other than a few minor inconveniences this product delivers on all levels like all Bose products do.
- Pros
- great compact design; the small design makes it perfect to maneuver wherever great sound is needed
- Party mode!!! Having the ability to link to another sound link speaker is awesome!
- Cons
- The way the product sits upright it falls over with just a little bit of shaking, played it a lot laying down
- No cover on the charging port (with little kids around they may try to put something in the port)
- The material on the outer cover is a rubber like material that shows dust really well
Takeaway: If you want a high quality speaker at an affordable price this is the speaker. Other than a few minor inconveniences this product delivers on all levels like all Bose products do.
Response from bose.comBy Jeff, Customer Support, October 15, 2024
Hello, thanks for leaving your recent review of the SoundLink Flex 2nd Gen!
It's fantastic to hear how the speaker has integrated into your busy life with two active toddlers! As a father of a 3 year old, myself, I know exactly how hectic it can be and I can completely appreciate how the small size allowing easy grabbing and relocating is a major benefit!
I will be sure to pass on feed back regarding it falling over, and also the lack of charging port cover (I'd imagine, however, this would be something you could purchase as a third party accessory as not everyone will have the same use-case as yourself)
Thanks again, happy listening!
Jeff - Customer Support
It's fantastic to hear how the speaker has integrated into your busy life with two active toddlers! As a father of a 3 year old, myself, I know exactly how hectic it can be and I can completely appreciate how the small size allowing easy grabbing and relocating is a major benefit!
I will be sure to pass on feed back regarding it falling over, and also the lack of charging port cover (I'd imagine, however, this would be something you could purchase as a third party accessory as not everyone will have the same use-case as yourself)
Thanks again, happy listening!
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Small But Mighty
on September 29, 2024
Posted by: Key1
Gender:Male
Length of ownership:1 month
My speakers arrived just before my trip overseas, and I was able to use it extensively throughout my trip. It is the perfect size for taking around without taking up too much space. I can’t say enough about the battery life. I was able to start and end my day with continuous music without having to charge it, which was convenient and a plus. For such a small device it holds its own with the sound quality. The thing that I disliked about small speakers were the fact that it couldn’t handle high volumes, and the sound would get very distorted and muffled. With these speakers, whether I was listening inside in my hotel room, or sitting out by the hot tub, I was able to get great acoustics and bass regardless of what genre I was listening to. The app made it incredibly easy to adjust the settings to what I was listening to. Not to mention it has a very impressive Bluetooth range. Left my phone away from the speakers multiple times and not once did I have to deal with my music cutting out. This was a lifesaver for my trip. With such a small form factor I didn’t have to worry about it taking up too much space. With the sound quality and durability these speakers provide without breaking the bank, I can’t recommend these enough. Might have to grab another one in the future so that I can link them to take advantage of the stereo sound.
Written by a customer while visiting bose.com
Customer Rating
5
Big sound, small & light package
on September 29, 2024
Posted by: Greg
Gender:Male
Length of ownership:1 week
An excellent portable speaker that packs way more sound than you'd expect for its size. This isn't the smallest or lightest Bluetooth speaker out there, but it is small and light enough to truly be on-the-go friendly. I enjoy photography, so I'm already lugging around gear and don't want a big, heavy speaker to add to the mix. It doesn't add much to your backpack or luggage, so you'll be more tempted to bring it with you than, say, the SoundLink Max, which I also have. While the Max is demonstrably better and more powerful, the sheer size and weight makes you think twice about bringing it anywhere. The occasion must call for it. This speaker is often a no-brainer to toss in your bag. Surprisingly, it does have speakerphone support, unlike the Max, which is nice to see. Thanks to no WiFi or "smarts", battery life is also very good. It does drain faster the higher you crank the volume, so if you plan to blast it for hours on end you'll likely want a USB-C battery with you. But more likely than not, it'll cover your entire event, no problem. I used it often while on a trip for a week - mostly at lower volumes - and never actually needed to charge it. It feels well built and substantial, despite being light enough to carry with you. Overall, really exceptional audio quality. You'll be amazed at the bass it pumps out - especially if you increase it via the EQ in the Bose app. Unfortunately, there is no AUX port, nor can you do audio via USB-C. Perhaps that can be enabled via a software update, but I wouldn't count on that, so you are limited to Bluetooth connectivity. There are certainly cheaper options out there for something like this, but you'll be hard pressed to find something with this level of audio quality and portability, so the price seems justified. If you primarily care about audio quality - and don't care about price or size or weight - the Max is the way to go. But if you want any real semblance of portability, you won't be disappointed by this. I don't have the Micro to compare against it, but this is only slightly more and seems like the right call.
Written by a customer while visiting bose.com
Customer Rating
5
Great Speaker in a Small Package
on September 29, 2024
Posted by: tjsmith76
Gender:Male
Length of ownership:1 month
I've had this for about a month and am loving it! It is a fantastic size for carrying around with you, while feeling sturdy enough that I'm not worried about it getting destroyed on a hike or if stored in my truck with other gear.
The sound is incredible for the price and size of the speaker. In comparison to the SoundLink Max, the bass at first felt a bit lacking. However, when compared to other speakers in the same class, it's top notch. I couldn't recommend this enough
Written by a customer while visiting bose.com
Customer Rating
5
Little speaker with a bang.
on September 29, 2024
Posted by: Chum
Gender:Male
Length of ownership:1 month
Small speaker with the perfect sound. It’s nice, light and portable. You can take it to a picnic or just play around to the house with it not be overly loud. The sound is really amazing. I look at it as a mini version of the max.
Written by a customer while visiting bose.com
Customer Rating
5
Durable and User-Friendly
on September 29, 2024
Posted by: JungRitter
The Bose SoundLink Flex, true to brand, has amazingly powerful sound for its small size and is packed with thoughtful features. This model is built for adventuring, particularly with friends. Don't let the size fool you; this is a party speaker. It can even connect with other portable Bose speakers in cases where you want more coverage.
The battery life is enough to keep your musical motivation going through a full day of travel. I was not able to charge my phone from the Flex as with its larger cousin the SoundLink Max, so don't expect it to double as a power bank if that is a priority for you. In terms of size, this is a Goldilocks speaker. It won't fit in your pants pocket (though you can carry it in the kangaroo pocket of a hoodie), and I wouldn't take it on ultra lightweight backpacking trips where every ounce counts, but it's just the right size to hang off of a pack and take camping or boating. It's also perfect for beach or pool parties where you want a solid sound system that can stand getting wet.
As someone who does a lot of outdoor adventure travel, this is the long-wearing speaker I've always wanted. While the price point makes it an investment that I would normally think twice about risking on rough trips, the Flex is durable enough to withstand rain or hard bumps, and the sound quality is worth the cost. The built-in webbing loop makes it easy to hang from a hook or carabiner, and I feel confident hanging it from a backpack without having to fret about it bumping around. The loop itself isn't replaceable but seems durable enough to last. The silicon coating can pick up dust, but it's extremely easy to clean due to the water resistance; just give it a rinse. It even floats so can survive an accidental plunge with no rescue diving required!
There is almost no learning curve but plenty of options for customization through the app. It's extremely easy to connect to devices or other speakers via Bluetooth, adjust the EQ, and set a shortcut. There aren't many buttons to learn, but you can make it yours within about five minutes of opening the box. I'm the kind of person who listens to music a lot, because it makes everything- even homework or housework- feel more epic. The Flex works for that just as well as for true, outdoor adventures. So, if you want your next excursion with friends to have an epic soundtrack, this speaker is a solid choice!
Written by a customer while visiting bose.com