Customer reviews from bose.com
Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Alpine Sage
Average customer rating
4.7
(480 Reviews)
Rating breakdown 480 reviews
5 Stars
391
4 Stars
51
3 Stars
20
2 Stars
10
1 Star
8
Customer Reviews for Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Alpine Sage
Customer Rating
3
Not worth it
on November 25, 2024
Posted by: Leanne
Does not stay on nor does it turn on remotely....so, I have to manually press the power button every time I use it. This means it has limited use. Power drains pretty quickly too compared to my old Bose speaker. Sound is very good though. I guess that is why I am so dissatisfied - I would really like to use it as intended.
Response from bose.comBy Customer Support, November 26, 2024
Hello Leanne,
Thank you for sharing your experience with your SoundLink Flex speaker (2nd generation).
I am glad to hear that you love how great this speaker sound.
Please note that the speaker will power off after 20 minutes of inactivity. You can disable this feature in the Bose app.
Also, music playback at full volume will significantly reduce the battery life.
Battery life depends on what type of music you’re playing and at what volume. Use of the speaker at extreme volumes will reduce its playback time. Playback time may be as little as a few hours if the speaker is used continuously at a high volume level while streaming audio over Bluetooth. High intensity, heavy rock music, or music with a lot of bass will consume more power at a high volume level.
To increase the playback time, reduce the volume level.
If you have any questions, please feel free to contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Thank you for sharing your experience with your SoundLink Flex speaker (2nd generation).
I am glad to hear that you love how great this speaker sound.
Please note that the speaker will power off after 20 minutes of inactivity. You can disable this feature in the Bose app.
Also, music playback at full volume will significantly reduce the battery life.
Battery life depends on what type of music you’re playing and at what volume. Use of the speaker at extreme volumes will reduce its playback time. Playback time may be as little as a few hours if the speaker is used continuously at a high volume level while streaming audio over Bluetooth. High intensity, heavy rock music, or music with a lot of bass will consume more power at a high volume level.
To increase the playback time, reduce the volume level.
If you have any questions, please feel free to contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
on November 25, 2024
Posted by: Clay56
Gender:Male
Length of ownership:1 month
Only had it for a couple weeks! LOVE it!!!
Recommended by couple buddies of mine (2 excellent recommendations)
Perfect for bedroom listening 🎶 👌
Recommended by couple buddies of mine (2 excellent recommendations)
Perfect for bedroom listening 🎶 👌
Written by a customer while visiting bose.com
Customer Rating
1
Battery life not good
on November 25, 2024
Posted by: Blazer90
Gender:Male
Length of ownership:1 month
I bought this product about a month ago. Thus far not to happy with it. I'm a delivery driver so I need something to jam to so I bought it because it's Bose but it's not the one for me. Battery life only lasts 3 to 4 hours max before recharging and I need something to last 6 or more. Sound not really that loud my delivery truck is louder than the speaker. So for me it's not good but for other people might work.
Written by a customer while visiting bose.com
Customer Rating
5
Mini brute
on November 23, 2024
Posted by: Big Daddy
Gender:Male
Length of ownership:1 week
I've only had it 2 days but am satisfied so far. Very good clarity and surprising bass for it's size. Sounds fantastic when paired to my Soundlink Max.
Written by a customer while visiting bose.com
Customer Rating
5
Bose SoundLink Flex Gen 2 Speaker
on November 22, 2024
Posted by: Monty
Gender:Male
Length of ownership:1 month
The Bose SoundLink Flex Gen 2 is a solid choice for anyone looking for a portable speaker that doesn’t compromise on sound quality. Here's my breakdown:
Sound Quality:
The audio is impressively well-balanced, offering deeper bass compared to the JBL. Bose has nailed the clarity and richness of sound, making it ideal for both casual listening and small gatherings.
The audio is impressively well-balanced, offering deeper bass compared to the JBL. Bose has nailed the clarity and richness of sound, making it ideal for both casual listening and small gatherings.
Portability:
While my Bose SoundMax delivers a richer audio experience, its bulkiness makes it less practical for travel. The SoundLink Flex Gen 2 bridges this gap perfectly. As a new parent, portability is now a priority, and this speaker’s compact size and excellent build quality are lifesavers when juggling a newborn and other essentials.
While my Bose SoundMax delivers a richer audio experience, its bulkiness makes it less practical for travel. The SoundLink Flex Gen 2 bridges this gap perfectly. As a new parent, portability is now a priority, and this speaker’s compact size and excellent build quality are lifesavers when juggling a newborn and other essentials.
Packaging:
If there’s one area for improvement, it’s the packaging. It felt a bit underwhelming for a Bose product, where premium quality is the expectation. A little more attention to detail here would enhance the overall unboxing experience.
If there’s one area for improvement, it’s the packaging. It felt a bit underwhelming for a Bose product, where premium quality is the expectation. A little more attention to detail here would enhance the overall unboxing experience.
Written by a customer while visiting bose.com
Customer Rating
5
A lot better tone!
on November 19, 2024
Posted by: jvt37
Gender:Male
Length of ownership:1 month
It has better sound than my old Sound Link Mini! i'm very happy with it.
Written by a customer while visiting bose.com
Customer Rating
5
Incredible sound!
on November 12, 2024
Posted by: April
The sound from this speaker is unbelievable! I use it in my bathroom, in my office, in my living room to work out with, and I also use it when i am outside. Anywhere I use it the sound is just incredible. For such a small speaker.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing speaker
on November 11, 2024
Posted by: Aden
Gender:Male
Length of ownership:1 month
I got this speaker it sound amazing I love it a lot it isn’t that heavy and very portable
Written by a customer while visiting bose.com