Customer reviews from bose.com
Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Alpine Sage
Average customer rating
4.7
(480 Reviews)
Rating breakdown 480 reviews
5 Stars
391
4 Stars
51
3 Stars
20
2 Stars
10
1 Star
8
Customer Reviews for Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Alpine Sage
Customer Rating
4
Super Great Speaker
on April 1, 2026
Posted by: TY
Gender:Female
Length of ownership:1 month
Awesome speaker, great sound. One problem, it seems to take a couple to a few attempts to get it to turn on and stay on, not sure why that is. Other than that, super great speaker!
Written by a customer while visiting bose.com
Customer Rating
5
Good
on March 28, 2026
Posted by: Mike
Music is great from the speakers, but the app to help pair isn't great. Sometimes have problems linking the two speakers up
Written by a customer while visiting bose.com
Customer Rating
3
OK speaker, BAD company
on March 11, 2026
Posted by: andyb
Speaker is fine, BOSE is the problem. As owner of 2 of the previous iteration of PA systems (L system model II) I will tell you that they no longer carry the proprietary and ONLY cables usable to connect bass modules to their system. Product is less than 5 years old. This is bad business on the part of BOSE and why I will likely not purchase any further BOSE merch. Oh yeah, and they ditched all the support for the WAVE systems as well. Leaving previous customers high and dry is usually not a good long term corporate strategy.
Response from bose.comBy Customer Support, March 11, 2026
Hello Andyb! We completely understand your concern, and we’re very sorry for the experience you’ve had. Please rest assured this is not the kind of situation we want for our customers. We encourage you to send a message to our customer support team through this link: https://bose.life/4b2T4gp along with the serial number of your system so we can check the stock and availability of the accessory you’re looking for. We value your feedback and are here to make things right for you.
Sophie - Customer Support
Sophie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Excellent sound
on March 10, 2026
Posted by: THG
Great sound quality for a small portable speaker. Thank you!
Written by a customer while visiting bose.com
Customer Rating
5
Powerful little bugger!
on March 10, 2026
Posted by: Nearby Rumble Source
Gender:Male
Length of ownership:1 month
This punchy thing has a rich, deep sound even when hanging off a backpack, and truly resonates when it's set on a solid surface. The sound is clear and detailed at all volumes which is what I have always cherished about Bose products.
Written by a customer while visiting bose.com
Customer Rating
5
Great Sound
on March 7, 2026
Posted by: Allie
Gender:Female
Length of ownership:1 month
I had the original color sound link that lasted almost 15 years and loved it so much. I needed a replacement and this is exactly what I wanted.
Written by a customer while visiting bose.com
Customer Rating
4
Sounds Great!
on February 14, 2026
Posted by: rrunner
Pleased so far, sounds great, connects to my iPad and iPhone quickly. My only complaint is that it falls over backwards pretty easily, not really a problem, just a minor annoyance.
Written by a customer while visiting bose.com
Customer Rating
5
Good midrange and bass for a small speaker
on February 13, 2026
Posted by: WNP3
Gender:Male
Length of ownership:1 month
A recent purchase to update the 1st generation. Much easier to connect to Bluetooth…a pleasant surprise! I hear a
more defined and articulate bass (I listen almost exclusively to Classical) so I know how much is dependent on the recording engineers but this speaker tries its best to compensate for what might be lacking.
more defined and articulate bass (I listen almost exclusively to Classical) so I know how much is dependent on the recording engineers but this speaker tries its best to compensate for what might be lacking.
Written by a customer while visiting bose.com