Customer reviews from bose.com
Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Alpine Sage
Average customer rating
4.7 out of 5
4.7
(480 Reviews)
Open Ratings Snapshot
Rating breakdown 480 reviews
5 Stars
391
4 Stars
51
3 Stars
20
2 Stars
10
1 Star
8
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Customer Reviews for Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Alpine Sage
Customer Rating
5 out of 5
5
on February 2, 2025
Posted by: My Bose blaster
Gender:Male
Length of ownership:1 month
Received as Christmas gift. Already had a Sony that I had been using for a while but the Bose was lighter more powerful and sounded much better so that I could take it with me on my daily walks. Best sound of any I've used.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
on January 31, 2025
Posted by: Pocket power
Such a great sound from such a small package, I'm extremely satisfied!!
Written by a customer while visiting bose.com
Customer Rating
3 out of 5
3
Great sound, many problems
on January 30, 2025
Posted by: Casey22
Excellent quality sound and lots of problems. Pairing issues, gen 1 and 2 won't pair, 2 different Bose apps, voice prompts refuse to shut off, constant loud connect/disconnect thumps, powers down despite 'always on' setting... I should've stuck with JBL.
Response from bose.comBy Bose, Customer Support, February 1, 2025
It’s great to hear that you’re enjoying the sound quality, but it’s frustrating when technical issues interfere with the listening experience. You can visit the following link for guidance on how to disable voice prompts: https://bose.life/4hEKzZ8. If you haven’t already, it may be worth checking for firmware updates or reaching out to our support teams for help with connectivity issues.

Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Impressive sound
on January 29, 2025
Posted by: JCW
Gender:Male
Length of ownership:1 month
Purchased a couple weeks ago. Sound is very impressive for the speaker size. Really fills the room. Easy to pack as I wanted a new speaker for travel. Works well on phone calls.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Replacement Speaker
on January 27, 2025
Posted by: Kim Music
Gender:Female
Length of ownership:1 month
Love my Speaker I had to buy it as a replacement because my other Bose speaker was stolen I couldn’t live with out it !! I wonder if I could get theft protection
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
I refused to settle for off-brand junk
on January 24, 2025
Posted by: Saint old Nick
Gender:Male
Length of ownership:1 week
I've been wanting a quality battery powered Bluetooth speaker for a long time.I have a prince's taste on a pauper's budget, so I resisted buying on the low end and just settling for that. I'm so glad that Bose put this product on sale when I could manage the purchase. Since it is a Bose, I expected to be impressed by this product, and I was not disappointed. Maybe next month I can get another one to pair with it for the stereo.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Simple and powerful
on January 23, 2025
Posted by: TomG
Just had it for a couple weeks. Use it often and love it.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Great product!
on January 22, 2025
Posted by: Tl
Gender:Female
Length of ownership:1 month
Awesome sound. Top notch!!! Second Boes product and will buy from now on!!
Written by a customer while visiting bose.com
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