Customer reviews from bose.com
Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Alpine Sage
Average customer rating
4.7
(480 Reviews)
Rating breakdown 480 reviews
5 Stars
391
4 Stars
51
3 Stars
20
2 Stars
10
1 Star
8
Customer Reviews for Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Alpine Sage
Customer Rating
5
The bose app helps customize your sound
on June 12, 2025
Posted by: Leroy67
Gender:Male
Length of ownership:1 month
This has good sound from the bass all they to high treble. The battery last. Charge time seems quick also. Overall a good purchase
Written by a customer while visiting bose.com
Customer Rating
3
Adequate but disappointing for a Bose product
on June 6, 2025
Posted by: Scott
Gender:Male
Length of ownership:1 month
I bought it to replace my Bose Mini, which has been discontinued. It's a very nice size, shape and weight - and it looks great, easy to operate. But it just doesn't sound great compared to the Revolve or the Mini. It's definitely not enough HP to use outside on the porch, unlike the Revolve. In larger spaces or outdoors, it is very disappointing. The mids get lost, the sound doesn't decompress over distance and even using the EQ on the app, it's a disappointing sound quality.
Response from bose.comBy Customer Support, June 8, 2025
We’re glad to hear you like the design and ease of use, but we understand your disappointment when comparing it to previous Bose models like the Mini and Revolve. Sound performance, especially in open or larger spaces, is something we take seriously, and your input helps us continue to improve. If you have any questions or would like assistance you can reach out to our support team directly via: https://bose.life/globalsupport.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great little speaker
on June 6, 2025
Posted by: Cheesecake Lady
Gender:Female
Length of ownership:1 month
This small speaker is awesome. Great sound out of this little speaker packs the punch. Absolutely love it!
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on June 3, 2025
Posted by: Papa
Gender:Male
Length of ownership:1 month
Great sound and volume but needs some type of tabs so can stand upright. But very much satisfied.
Written by a customer while visiting bose.com
Customer Rating
3
Exelent portability
on May 31, 2025
Posted by: Bose Portable
Gender:Male
Length of ownership:1 month
Crisp and clean just a little bit shy in the "UMPH"
Dept...but, overall a real good speaker.
Dept...but, overall a real good speaker.
Response from bose.comBy Customer Support, June 2, 2025
Thank you for leaving a review. We are glad to hear you're enjoying the portability and clarity! While it's designed for balance and detail in a compact form, we understand that each listener has personal preferences when it comes to power. We appreciate your time and hope it continues to serve you well! In case you have any questions, you can always reach out to our support team directly.
Kind Regards
Eric V. - Customer Support
Kind Regards
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
on May 28, 2025
Posted by: ellie
Length of ownership:3 months
I Love my Bluetooth speaker! The sound quality is amazing and I like that it can travel around the house with my! Appreciate water resistance! Super easy to set up. I have owned the original sound dock and think the sound quality is a bit better, but I actually prefer this little speaker to it. Appreciate sound quality and overall excellent sound quality in all Bose products!! Thank you for having more colors! Love pink! ((Like pastel purple and really don't like black/silver overall). Thank you!
Written by a customer while visiting bose.com
Customer Rating
4
Great sound
on May 28, 2025
Posted by: Ann
Gender:Female
Length of ownership:1 month
I initially purchased one for my son's birthday. When I heard the sound, I then purchased one for myself!
Written by a customer while visiting bose.com
Customer Rating
5
Sweet Sound
on May 27, 2025
Posted by: J Law
Gender:Female
Length of ownership:1 month
Stylist and Sounds great; as Bose always does! Cute too.
Written by a customer while visiting bose.com