Customer reviews from bose.com
Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Alpine Sage
Average customer rating
4.7 out of 5
4.7
(480 Reviews)
Open Ratings Snapshot
Rating breakdown 480 reviews
5 Stars
391
4 Stars
51
3 Stars
20
2 Stars
10
1 Star
8
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Customer Reviews for Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Alpine Sage
Customer Rating
3 out of 5
3
Battery Life could be better
on July 25, 2025
Posted by: JN890
Gender:Male
Length of ownership:1 week
Battery life is worse then the first gen, but it makes up for it in the sound quality.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Great gift!!
on July 24, 2025
Posted by: Kimtoo
Gender:Female
Length of ownership:1 week
I bought this as a gift for my daughter; there was no place or option for gift note. She received two boxes, 1 empty and 1 with the Bose portable speaker. She loved it! the color, the sound, the portability.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
on July 23, 2025
Posted by: John17055
This speaker is absolutely outstanding , I’d buy again
Written by a customer while visiting bose.com
Customer Rating
3 out of 5
3
NO INSTRUCTIONS
on July 23, 2025
Posted by: judy
NO instructions for using it- why does everything need to be accessed via a website today?????
Product may be great if I ever get it connected to use!!!!!!!!
Response from bose.comBy Customer Support, July 24, 2025
Hey Judy, we appreciate you taking the time to share your feedback regarding the SL Flex 2nd Gen unboxing experience. Please check out our helpful quick-start site which will get you up-and-running in no time! If you need any help, please contact our support team. Thanks! https://bose.life/4o6JkGa

Andy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4 out of 5
4
on July 22, 2025
Posted by: Dan S
This is the second one I've purchased in a month's time.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Awesome sound engineering 😀
on July 20, 2025
Posted by: Marley
Gender:Male
Length of ownership:1 week
Had this since Wednesday and wow, it's absolutely mind-blowing with the EQ. Beautiful color to top it up .✌️
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Outstanding
on July 19, 2025
Posted by: John17055
Outstanding. Sounds really great, livecthe doubd easy to use
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Good as Advertized
on July 17, 2025
Posted by: BadB
Gender:Male
Length of ownership:1 month
The sound quality is good. The unit easily connects to bluetooh on my phone.
Written by a customer while visiting bose.com
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