Customer reviews from bose.com
Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Alpine Sage
Average customer rating
4.7
(480 Reviews)
Rating breakdown 480 reviews
5 Stars
391
4 Stars
51
3 Stars
20
2 Stars
10
1 Star
8
Customer Reviews for Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Alpine Sage
Customer Rating
5
The best portable speaker
on July 29, 2025
Posted by: CDW70
Gender:Female
Length of ownership:1 month
The best portable speaker I've ever purchase. Excellent sound. Great battery life. Would recommend without hesitation.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on July 29, 2025
Posted by: Little one
It's an amazing sound in such small packages
It makes my days to feel so much better
It makes my days to feel so much better
Written by a customer while visiting bose.com
Customer Rating
5
Great sound!
on July 29, 2025
Posted by: Bose speaker
Gender:Female
Length of ownership:1 month
My cousin had this speaker and I loved it! I had to buy one for myself!
Written by a customer while visiting bose.com
Customer Rating
2
Need better features on the app.
on July 29, 2025
Posted by: Mike
Gender:Male
Length of ownership:1 month
I am very disappointed that you cannot power on the speaker via the app. I have a Bose speaker that is seven years old and I can power it on there. The app, you would think they would do the same for an updated product.
Response from bose.comBy Customer Support, July 29, 2025
Hello Mike. We're sorry to hear you're disappointed that the Bose SoundLink Flex Portable Speaker (2nd Gen) can’t be powered on via the app. We truly appreciate your feedback, it’s insights like yours that help us improve. Rest assured, we'll make sure your suggestion reaches the right team for future consideration.
Thank you again for sharing your idea and helping us shape better experiences.
Sophie - Customer Support
Thank you again for sharing your idea and helping us shape better experiences.
Sophie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Excellent
on July 28, 2025
Posted by: Sufi
Length of ownership:1 week
I am very pleased with its pure sound, excellent design, and rapid charging capabilities, and I am quite satisfied with it.
Written by a customer while visiting bose.com
Customer Rating
4
I have 2 of these speakers. They struggle to link
on July 28, 2025
Posted by: Tenor
Gender:Male
Length of ownership:1 month
I am so happy about the sound quality. However, I do not like the Bose app that connects to the speakers. I have several other Nose systems and my older systems use Soundtouch app. Which I prefer much better and it connects better. Unfortunately the new app doesn’t let me link to my old system. It also uses Bluetooth connection so every time I receive a phone call the music stops. Very disappointing Bose app
Written by a customer while visiting bose.com
Customer Rating
5
In love with my speaker
on July 26, 2025
Posted by: Chambar9
Gender:Female
Length of ownership:1 year or longer
Best speaker ever, I love the color options too. The sound is superb!
Written by a customer while visiting bose.com
Customer Rating
5
Fabulous
on July 26, 2025
Posted by: Sande
I love this Battery is great. Sound is amazing Color is great too
Written by a customer while visiting bose.com