Customer reviews from bose.com
Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Alpine Sage
Average customer rating
4.7
(480 Reviews)
Rating breakdown 480 reviews
5 Stars
391
4 Stars
51
3 Stars
20
2 Stars
10
1 Star
8
Customer Reviews for Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Alpine Sage
Customer Rating
5
Impeccable sound
on August 7, 2025
Posted by: rdz69
Gender:Male
Length of ownership:1 month
I bought the dark blue but wanted the petal pink for my wife, the exchange was easy and seamless as expected the Bose Soundlink 2nd Gen sounds so crystal clear and deep rich bass, we love it.
Written by a customer while visiting bose.com
Customer Rating
5
Great Entertainment
on August 6, 2025
Posted by: Trey
Gender:Female
Length of ownership:1 month
I bought 5 of these my family members and my occupational therapist, even loved the sound of these Bluetooth speakers I enjoy watching movies on my iPad and the sound is so entertaining. I get plenty compliments about the sound and it durable and charges fast and can be used while charging that’s a plus for some people. Bose, Great Job!!! My family and I have always been a fan.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent sound
on August 6, 2025
Posted by: Enyo
Gender:Female
Length of ownership:1 year or longer
I’m from the baby boomer generation and I’ve been buying the speakers as gifts for my nieces and nephews. They are all extremely happy with the sound.
Written by a customer while visiting bose.com
Customer Rating
5
Great portability
on August 5, 2025
Posted by: Palm367
Gender:Female
Length of ownership:1 month
I bought this for my goddaughter, who loves music and dancing (age 3). She now carries this everywhere! Perfect for her.
Written by a customer while visiting bose.com
Customer Rating
5
Bass Power for a handy Bose Speaker
on August 4, 2025
Posted by: Nitramz25
Gender:Male
Length of ownership:1 week
Loved it. The base and quality of the sound and crisp. Nothing beats Bose!!!! Kudos and keep up the good best products!!!! Woooot!!!!
Written by a customer while visiting bose.com
Customer Rating
5
Excellent speaker
on August 4, 2025
Posted by: Boss Soundlink
Gender:Male
Length of ownership:1 month
Great speaker
Excellent sound
Great bass
Light weight
Excellent sound
Great bass
Light weight
Written by a customer while visiting bose.com
Customer Rating
5
Perfect!
on August 4, 2025
Posted by: RMH
Gender:Female
Length of ownership:1 month
I bought this a couple of weeks ago and have used it several times! I love it and can't wait to take it on vacay!!!!
Written by a customer while visiting bose.com
Customer Rating
3
Nice speaker with crap battery
on August 3, 2025
Posted by: Jon
Gender:Male
Length of ownership:3 months
I haven't had it for very long and it already doesn't hold a charge very long
Response from bose.comBy Customer Support, August 4, 2025
Hi Jon, thank you for sharing your feedback about the SoundLink Flex (2nd Gen). I’m sorry to hear you're experiencing battery issues that’s definitely not the experience we aim to provide.
To help address this, please refer to the following link for troubleshooting steps:
https://support.bose.com/s/article/short-battery-life-soundlink-flex-portable-speaker-2nd-gen?language=en_US
If the issue persists after trying the steps, feel free to reach out to us directly through this link: https://global.bose.com/en_us/index.html
Kelly - Customer Support
To help address this, please refer to the following link for troubleshooting steps:
https://support.bose.com/s/article/short-battery-life-soundlink-flex-portable-speaker-2nd-gen?language=en_US
If the issue persists after trying the steps, feel free to reach out to us directly through this link: https://global.bose.com/en_us/index.html
Kelly - Customer Support
Written by a customer while visiting bose.com