Customer reviews from bose.com
Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Alpine Sage
Average customer rating
4.7
(480 Reviews)
Rating breakdown 480 reviews
5 Stars
391
4 Stars
51
3 Stars
20
2 Stars
10
1 Star
8
Customer Reviews for Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Alpine Sage
Customer Rating
5
Worth the money!
on October 23, 2025
Posted by: Alex NC
Gender:Female
Length of ownership:1 month
The sound is incredible. This is the best portable speaker for both indoor and outdoor listening.
Written by a customer while visiting bose.com
Customer Rating
5
The best
on October 20, 2025
Posted by: Boseman
Gender:Male
Length of ownership:1 year or longer
I have bought 5 Flex speakers over the past few years there the best speakers I've ever owned Bose is top of the line in sound and has been for decades.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome speaker
on October 18, 2025
Posted by: Mpintx
Gender:Male
Length of ownership:3 months
I must say this speaker FILLS an average bedroom with wonderfully clear loud but not loud music this speaker absolutely worth the cost definitely recommend the purchase
Written by a customer while visiting bose.com
Customer Rating
5
on October 14, 2025
Posted by: Beesh
Best Bluetooth speaker I've bought, impressive room filing sound, and it's linking ability will be interesting
Written by a customer while visiting bose.com
Customer Rating
5
get the party started
on October 12, 2025
Posted by: Captain Kirk
Gender:Male
Length of ownership:1 month
Sounds really great for small such a small size. Everyone loves it
Written by a customer while visiting bose.com
Customer Rating
3
Great sound but technical problems.
on October 11, 2025
Posted by: Flex 2
Gender:Male
Length of ownership:1 month
Sound is very good. But I bought the speaker to pair with the SoundLink Flex Portable Speaker I already had. So far I have found them to be incompatible. The phone app does not work the the 2nd Gen either. Very disappointing.
Response from bose.comBy Bose, Customer Support, October 12, 2025
Thanks for your feedback. The SoundLink Flex 2nd delivers big, bold sound in a super‑packable design and is built to go wherever the music takes you. I’m sorry the SoundLink Flex 2nd Gen didn’t pair with your original Soundlink Flex first gen and the app didn’t work as expected. The two generations use different apps, SoundLink Flex 1st Gen uses Bose Connect app while the 2nd Gen uses the Bose app, so they are not compatible for stereo or party pairing.
If you need assistance, please don’t hesitate to reach out to us through this link: http://bose.life/globalsupport
NJ - Customer Support
If you need assistance, please don’t hesitate to reach out to us through this link: http://bose.life/globalsupport
NJ - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
Disappointed 😔
on October 11, 2025
Posted by: mary143
Gender:Female
Length of ownership:1 month
In comparison to my Bose Soundlink II that I purchased quite a few years ago, the Second Generation lacks the superior sound quality of my original Bose purchase.
Response from bose.comBy Bose, Customer Support, October 12, 2025
Thank you for your feedback. The SoundLink Flex offers surprisingly powerful audio in a compact, adventure-ready design—rugged, portable, and perfect for sharing music wherever life takes you. We’d love to learn more about the issues you’ve experienced. Please reach out to us through this link: http://bose.life/globalsupport
NJ - Customer Support
NJ - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Perfect
on October 10, 2025
Posted by: Perfect
Gender:Female
Length of ownership:1 month
Purchased for my Goddaughter for Christmas so haven’t listened to this specific Bose. I rewarded myself with one using CC points and love love it.
Written by a customer while visiting bose.com