Customer reviews from bose.com
Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Alpine Sage
Average customer rating
4.7
(480 Reviews)
Rating breakdown 480 reviews
5 Stars
391
4 Stars
51
3 Stars
20
2 Stars
10
1 Star
8
Customer Reviews for Bose - Refurbished Excellent - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Alpine Sage
Customer Rating
5
Sound waves excitement
on December 26, 2025
Posted by: Caelifera
Gender:Female
Length of ownership:1 week
Very good portable sound system.
Given as a christmas gift, they loved it.
Of course, i kept one for myself, the music has great volume. Has wonderful sound waves.
Easy to connect to my cellphone. The sale price was worth the purchase. Thank you.
Given as a christmas gift, they loved it.
Of course, i kept one for myself, the music has great volume. Has wonderful sound waves.
Easy to connect to my cellphone. The sale price was worth the purchase. Thank you.
Written by a customer while visiting bose.com
Customer Rating
5
Great unmatched sound quality
on December 26, 2025
Posted by: Jay 3665
Gender:Male
Length of ownership:1 month
The sound quality is unmatched by any their competitors.
Written by a customer while visiting bose.com
Customer Rating
5
Super mobile music storage
on December 25, 2025
Posted by: Gab 1963
Unbelievable sound, very easy carry around and last great deal of time after charge.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent
on December 23, 2025
Posted by: Lor22
Gender:Female
Length of ownership:1 month
I received this within a few days of ordering and was not disappointed. The sound is amazing for being smaller in scale, I bought another one within the same week.
Written by a customer while visiting bose.com
Customer Rating
5
Top GEAR in my view.
on December 19, 2025
Posted by: 1ULOGYtM
Gender:Male
Length of ownership:1 month
Keep up the great assembly line force without them I wouldn't have been a appreciated customer.
Written by a customer while visiting bose.com
Customer Rating
5
Exceptional Quality in a Compact Package
on December 17, 2025
Posted by: Jay
Length of ownership:1 month
This is a powerful speaker with excellent Bluetooth connectivity. Brings life to the room.
Written by a customer while visiting bose.com
Customer Rating
3
Great little Bose product (equalizer issue).
on December 16, 2025
Posted by: STEW
Length of ownership:1 week
So I own several Bose products but for this one to use my Galaxy 25 Ultra phone I have to keep the equalizer flatlined otherwise the music crackles and gets distorted. So it sounds pretty good as long as I don't try to adjust anything? But you think I could? Right?
Response from bose.comBy Bose, Customer Support, December 16, 2025
Thank you for sharing your experience with us. We’re glad to hear the sound quality is good when the equalizer is set to flat, and I’m sorry to hear that you’re experiencing this issue with your speaker.
The Bose SoundLink Flex Portable Speaker (2nd Gen) delivers high fidelity audio that is crisp and nuanced, with surprisingly deep bass you can feel. For more customization, you can use the Adjustable EQ in the Bose app to fine tune the highs and lows.
If you continue to experience crackling or distortion noise from your speaker, please try the troubleshooting steps from the link provided. These steps should help resolve the issue https://bose.life/3MH8ZqX
NJ - Customer Support
The Bose SoundLink Flex Portable Speaker (2nd Gen) delivers high fidelity audio that is crisp and nuanced, with surprisingly deep bass you can feel. For more customization, you can use the Adjustable EQ in the Bose app to fine tune the highs and lows.
If you continue to experience crackling or distortion noise from your speaker, please try the troubleshooting steps from the link provided. These steps should help resolve the issue https://bose.life/3MH8ZqX
NJ - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Love it!!
on December 15, 2025
Posted by: Ocean157
Gender:Female
Length of ownership:1 month
Great speaker. This is my second soundlink flex. I had the 1st gen and i love them equally. Great sound, superb portability. I love the new qc features.it is a bit basic but definitely a great to have. The color looks great and Bose had a great black friday deal. Great for travel, and for any occasion you want to carry your music with you.
Written by a customer while visiting bose.com