Customer reviews from brother-usa.com
Brother - GX-37 Sewing Machine with 37 Built-in Stitches and One-Step Buttonhole
Average customer rating
4
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
13
4 Stars
3
3 Stars
2
2 Stars
1
1 Star
3
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Brother - GX-37 Sewing Machine with 37 Built-in Stitches and One-Step Buttonhole
Customer Rating
5
She loves it.
on March 28, 2026
Posted by: Marianne
Wonderful machine. This was purchased as a Christmas present for my granddaughter. I love this brand. I have one that is 25 yrs old ans works great.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Nice sewing machine
on February 23, 2026
Posted by: Kathy H
from Central Pa.
I bought this sewing after looking for a while when my 30+ yr.one went to the Great Sewing Factory in the Skies. I don’t need all the Bells and Whistles that are on the computer styles. So far I like many features. The drop in Bobbin and the little thread cutter attached to the machine are two examples. It has a self needle threading that I’m still trying to get use to though.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good beginner machine
on January 28, 2026
Posted by: Kaya
from Frederick MD
This sewing machine is a solid beginner model. I myself am just starting my sewing journey, and this machine has worked well so far.
One caveat - the instruction manual said “Zigzag foot J” would be included in the accessories, but it was missing from my purchase. It seems a lot of people are having this trouble with Brother quality control.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Brother GX37 sewing machine
on December 17, 2025
Posted by: Penny Proper
Love my Brother GX37 sewing machine, so easy to set up, as I never sewed before. The auto threaded I was able to threaded my first time . . I highly recommend this machine...
Written by a customer while visiting brother-usa.com
Customer Rating
5
Easy to use
on August 3, 2025
Posted by: KatToday
from USA
First sewing machine ever, I love the removable arm to make manipulating fabrics easier, the threading instructions on the device are incredibly helpful, and it comes with plenty of stitches for a newbie (I’ve used three consistently).
I am bummed that it did not come with all the accessories listed on the box, but am actively using the ones that did.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Needs help
on September 30, 2024
Posted by: K Coons
The stitching does not work properly. Despite repeated contacts with the company, the issue has not been resolved. In the past, I have been pleased with Brother machines but do not plan on repurchasing this machine in the future.
Response from brother-usa.comBy Brother Customer Service, October 2, 2024
Thanks for taking the time to review your experience with the Brother GX37. We appreciate your feedback. I’m sorry to hear your experience with Brother Customer Service was poor. If you’ll give us another chance, we’d like to make things right. Please contact us directly at:
https://www.brother-usa.com/support/GX37
https://www.brother-usa.com/support/GX37
Written by a customer while visiting brother-usa.com
Customer Rating
3
Disappointed
on June 11, 2024
Posted by: Anonymous
from New York
I didn’t get all the parts with buttonhole and coupon if other things. Very tough to use needle insert.
Response from brother-usa.comBy Brother Customer Service, June 13, 2024
I’m sorry to hear you are having some issues with needle insert and did not got all the parts with the Brother GX37. I apologize for any inconvenience this issue may have caused you.
NOTE: The Brother GX37 comes with Accessory pouch, bobbins (4), needle set, ball point needle, twin needle, screwdriver, extra spool pin, power cord and operation manual.
If you did not got this items at purchase or you are still having issues with needle insert. We’d like to help. Please contact Brother Customer Service using the link below:
https://www.brother-usa.com/support/GX37
NOTE: The Brother GX37 comes with Accessory pouch, bobbins (4), needle set, ball point needle, twin needle, screwdriver, extra spool pin, power cord and operation manual.
If you did not got this items at purchase or you are still having issues with needle insert. We’d like to help. Please contact Brother Customer Service using the link below:
https://www.brother-usa.com/support/GX37
Written by a customer while visiting brother-usa.com
Customer Rating
1
Awful
on March 21, 2024
Posted by: Kam13
I’ve had this for a little over a year and it is the worst thing ever. No matter what tension, length, or width I set this machine too, the stitches skip or get stuck in the machine. I really wanted to learn how to sew a while ago but I gave up with this machine. Just decided to try again today and it made me mad all over again. I wish I could get a different machine.
Response from brother-usa.comBy Brother Customer Service, March 22, 2024
We are sorry to hear that your Brother GX37 is not sewing correctly. We would like to help. Please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com