Customer Reviews for Schwinn - Hurricane Compact Electric Bike, 30 Mile Range, 400W Peak Motor, Mechanical Disc Brakes, Ages 13+, 14" Wheels - tan
Customer Rating
2
horrible range
on November 14, 2025
Posted by: wright
I got my bike about 11 months ago but theres just one problem with it. The range, the website may say 30 miles but your only getting 7-10 miles before needing to charge.
No, I would not recommend this to a friend.
Response from SchwinnBy Consumer Care, November 17, 2025
Hi there! Your satisfaction is important to us. Please reach out to us by text at 866-450-0414 or call 800-626-2811, M-F, 8 am-6 pm, CT. We look forward to hearing from you.
This bike is iust for kids, not for adults. For a riders that weight less then 90lbs, it maxed out at 18.6 miles before the battery dies. That's on level road average speed 12 Mph still wind and nice weather. It just a little to heavy for its size special the front, turning radius could be better. At full speed it takes 13 feet to stop. Assembly was extremely easy basic tools needed, and finally the lights front and rear cannot be turned on or turn off independently.
I bought this in December for my son for his Christmas present. It worked great until we blew out the tire and there is absolutely zero way to replace it. They keep sending us the tube that goes inside the tire, but we actually have a hole in the outer tire and there is zero replacement for that so now we have a bike that he could only use for a few months. This is not a standard tire size by any means and very hard to find. I’ve been everywhere looking for it, and Scwinn has been no help in just telling my boyfriend they don’t have a tire replacement.
No, I would not recommend this to a friend.
Response from SchwinnBy Consumer Care, September 23, 2025
Hi there! Your satisfaction is important to us. Please contact us by text at 866-450-0414 or call 800-626-2811, M-F, 8 am-6 pm, CT so we can help you directly. Thank you!
Battery doesn’t last anywhere close to description!! I bought this for my grandson that weighs 80 lbs and it doesn’t last no more than 4 hrs on a full battery.ive always charged from a completely dead battery like suggested and it’s never lasted what is stated
No, I would not recommend this to a friend.
Response from SchwinnBy Consumer Care, September 15, 2025
Hi, Thank you for your feedback. We are sorry to hear you're having this experience. Your Hurricane battery should be lasting up to 30 miles on a single charge. Mileage can range according to riding conditions and other factors. However, we would be happy to learn more so we can work on helping you resolve this issue. Please reach out to us at 800-626-2811. We look forward to hearing from you!
My brakes don’t work and I’ve only had my bike for two months and it’s already breaking. It is not a good bike. Don’t get it.
No, I would not recommend this to a friend.
Response from SchwinnBy Consumer Care, September 11, 2025
Hi Ellie, I'm sorry to hear you're having this experience and would love a chance to learn more so we can help. Please reach out to us at 800-626-2811. We look forward to hearing from you!