Customer reviews from sharkninja.com
Shark - Refurbished Excellent - Steam & Scrub with Steam Blaster Technology Hard Floor Steam Mop - Gray, Rose Gold
Average customer rating
4.4
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
68
4 Stars
10
3 Stars
5
2 Stars
3
1 Star
6
85%of customers recommend this product.
(
71 out of
84)
Customer Reviews for Shark - Refurbished Excellent - Steam & Scrub with Steam Blaster Technology Hard Floor Steam Mop - Gray, Rose Gold
Customer Rating
5
Life changing steam mop
on March 4, 2024
Posted by: JB housecleaner
This mop is life changing! The spinning heads make it pretty much self-propelled, so it’s really easy to use. The cord is nice and long, and it comes with 2 sets of scrubbing pads so you can wash one and use one. Definitely recommend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
watch out
on March 2, 2024
Posted by: Cassandra
from Waxahachie Texas
Gender:Female
Works well just make sure pads are on and don't get to wet cause if they slip off it can scratch ur floor.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Awful
on February 13, 2024
Posted by: Jen07
from Massachusetts
Gender:Female
If I still had the box I would return it! Absolutely hate it!!!!
No, I would not recommend this to a friend.
Response from sharkninja.comBy Shark Clean, April 1, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark Steam & Scrub Steam Scrubbing and Sanitizing Steam Blaster Mop. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark Steam & Scrub Steam Scrubbing and Sanitizing Steam Blaster Mop. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
5
Effective, Effortless Mop
on January 6, 2024
Posted by: Alex
from Connecticut
Gender:Female
I bought this steam mop about a month ago and use it at least 3-4x/week. I adore this mop! I am disabled and struggle significantly with poor energy levels and am easily fatigued, but not with this mop! The spinning mop heads making moving it over the floor an absolute breeze. When I come across a particularly stubborn mess on the floor, I blast it with steam and then just hold the mop over it for a minute. 9/10 the mess is all cleaned up when I move the mop again and repeating the process one more time has not failed me yet. No elbow grease from me required!
I send my robot vacuum through the kitchen and front entry nearly every day and almost always follow it up with this mop - it takes about 20 minutes for the robot vacuum to pick most everything up and then just another 5-10 minutes of effortless mopping on my part. It gives me such a boost to be able to keep my floors clean with so little energy expenditure on my part!
I am also bad and do use this mop on my unsealed hardwood floors. They're already in need of a refinishing so I'm not worried about harming the finish and I feel like this steam mop leaves them less damp than a Swiffer or string mop does. I do make sure to leave the mop set to "light" when I am mopping hardwoods and minimize spraying extra steam unnecessarily. The mop still does a great job of quickly and effortlessly cleaning up all the sticky messes from my dining room floor (I have three little kids so sticky messes are abundant in my life!)
Written by a customer while visiting sharkninja.com
Customer Rating
3
Good but not Great
on December 29, 2023
Posted by: Not so Sharky
I purchased this item when my older Shark floor model "died". It works easy but I am not happy with the fact that you can't use any type of cleaning solution and the fact that I have unsealed hardwood in most of my home and I can only use this with the steam feature. Cleans my tile floors not without pre-cleaning any spills or spots by hand.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great product!
on December 21, 2023
Posted by: T. Tran
from Maryland
My bathroom tiles are spotless after using this steam mop. I would recommend to buy it
Written by a customer while visiting sharkninja.com
Customer Rating
3
Disappointment
on November 28, 2023
Posted by: Behka
from Texas
Gender:Female
I have to say I'm a little disappointed in this mop the first time I used it it worked excellent the last two times I have used it it has left a film over my floors and they do not look clean at all I'm really disappointed.. my Bissell cordless crosswave X7 does a much better job cleaning the floors then this does
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Stopped working!
on November 17, 2023
Posted by: DogDad61
This unit stopped working after 6 months and I only used it about once a week on my kitchen floor.
Written by a customer while visiting sharkninja.com