Customer reviews from Eureka
Eureka - PowerSpeed Upright Vacuum Cleaner - Bagless - Carpet, Hardwood - 7 ft Hose Length - Black, Silver
Average customer rating
3.5
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
30
4 Stars
12
3 Stars
7
2 Stars
9
1 Star
14
60%of customers recommend this product.
(
43 out of
72)
Customer Reviews for Eureka - PowerSpeed Upright Vacuum Cleaner - Bagless - Carpet, Hardwood - 7 ft Hose Length - Black, Silver
Customer Rating
2
i think i would look for another vacuum.
on January 12, 2023
Posted by: anne critter owner
from Huntsville, al
the problem is it has to many turns in it before the pet hair makes it to the canister. I get clogs in the hose and where the hair goes into the canister. I have to labs and 2 cats. otherwise it is ok
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, January 17, 2023
Hello, anne critter owner. Thank you for reviewing the Eureka Power Speed Vacuum HDUE2CR. We are sorry to hear that your vacuum's performance did not exceed your expectations. For any questions or concerns, please contact us at DigitalSupport@Eureka.com and reference case number 111707001. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
2
Not Happy With Sweeper
on November 3, 2022
Posted by: unhappy vacuum user
from Oklahoma
I received this sweeper for Christmas last year. I am a 70 year old woman and I would not buy this sweeper. Even though it is light weight, I can hardly push when vacuuming my large area rug in my living room. Also even though it says the hose is 7 ft, I find I can't seem to reach anything very high up. Also it doesn't have an extension to attach to it to reach something on the floor. Because the hand hold is so close to the attachment, you have to bend way over to vacuum the floor
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, November 8, 2022
Hello. Thank you for posting your review on the Eureka Power Speed. We're sorry to hear you are not completely satisfied with your purchase. We would like to help you with this, please contact us at DigitalSupport@Eureka.com and reference case number 111657309. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
1
Garbage! This vacuum is horrible.
on August 27, 2022
Posted by: Gary
from Chicago, IL
This product is terrible. I have 2 Huskies and this vacuum does nothing. Goes over the carpet but doesn't pick up anything. Had a Hoover before and that was much better. Would not buy this product again. Looking to give this garbage vacuum away.
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, August 30, 2022
Hello, Gary. Thank you for reviewing the Eureka PowerSpeed Vacuum DEUE2CR. We are sorry to hear that you are less than satisfied with your vacuum's performance. We would like to help you with this, please contact us at DigitalSupport@Eureka.com and reference case number 111599305. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
1
Terrible product!!! 10 out of 10 I would NOT recommend!
on August 27, 2022
Posted by: Tim
from Anaheim
We made a terrible mistake buying this vacuum! It has been nothing but trouble since we bought it! Literally every single time we use it, the belt either slips off or breaks. We've had to replace the belt at least dozen times in less than a year from purchasing it. Poor manufacturing from Euteka. I've read many other reviews of others having this same problem. 10 out of 10 I would NOT recommend this product, unless you want to waste your time and money constantly trying to fix it.
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, August 30, 2022
Hello, Tim. Thank you for reviewing the Eureka PowerSpeed NEU180. We are sorry to hear that you are less than satisfied with your vacuum. We would like to help you with this, please contact us at DigitalSupport@Eureka.com and reference case number 111599330. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
4
Yes
on August 14, 2022
Posted by: Ken
from San Jose, Ca
The box showed expanding handle for reaching high places. Mine does not have the expanding handle, bummer. Lots of suction, vacuuming my bathroom rug like with my old vacuum, but this one sucked the rug up into the brush and ate it. Question, which side of the foam filter goes up/down, black foam side or the cloth side? Picture in the manual is unclear.
I would recommend this to a friend!
Response from EurekaBy eurekapwr, eurekapwr, August 17, 2022
Hello, Ken. Thank you for reviewing the Eureka PowerSpeed Vacuum NEU180. We are happy to hear that you are satisfied with your purchase. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
1
I wouldn't buy this again.
on August 4, 2022
Posted by: Singlemomma
from Cleveland, ohio
I was given this as a gift. Used it twice and its broken. I went to empty the canister and the unlock button broke! Called customer service to figure out how to order new and was told I had to order a brand new machine!
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, August 10, 2022
Hello, Singlemomma. Thank you for reviewing the Eureka PowerSpeed Vacuum HDUE2CR. We are sorry to hear that your vacuum broke unexpectedly. We would like to help you with this, please contact us at ex_edgar.m@partner.midea.com and reference case number 111576847. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
1
Poor quality
on July 27, 2022
Posted by: Bee
from Ellensburg, WA
Really cheaply made. I've used it 3 times and the hoses have already clogged really bad despite emptying the canister numerous times while vacuuming. I also clean the filters and the entire vacuum after each use. It just has a very chinsy and cheap feel to it.
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, July 30, 2022
Hello, Bee. Thank you for reviewing the Eureka PowerSpeed Vacuum NEU180. We are sorry to hear that you are less than satisfied with the quality of your vacuum. For any questions or concerns, please contact us at ex_edgar.m@partner.midea.com and reference case number 111567317. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
2
Cheaply made. Not happy with it.
on July 16, 2022
Posted by: AlisaBeth
from Tacoma WA.
Power switch broke after less then a month of owning it. Won't go off anymore without unplugging it. Plug it in it goes in. Won' t to off. I do not recommend this product!!
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, July 28, 2022
Hello, AlisaBeth. Thank you for reviewing the Eureka PowerSpeed Vacuum. We are sorry to hear that the power switch in your vacuum broke. We would like to help you with this, please contact us at ex_edgar.m@partner.midea.com and reference case number 111564648. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka