Customer reviews from Eureka
Eureka - PowerSpeed Upright Vacuum Cleaner - Bagless - Carpet, Hardwood - 7 ft Hose Length - Black, Silver
Average customer rating
3.5
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
30
4 Stars
12
3 Stars
7
2 Stars
9
1 Star
14
60%of customers recommend this product.
(
43 out of
72)
Customer Reviews for Eureka - PowerSpeed Upright Vacuum Cleaner - Bagless - Carpet, Hardwood - 7 ft Hose Length - Black, Silver
Customer Rating
1
I would not purchase this item again!
on June 15, 2023
Posted by: Buffy
from Pennsylvania
This vacuum repeatedly gets clogged at the suction port.Very difficult to clear that port. Very disappointed with this vacuum! Dislike needing to repeatedly change the type of floor that is being cleaned by rotation of the hand switch.
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, June 20, 2023
Hello, Buffy. Thank you for reviewing the Eureka PowerSpeed Vacuum NEU180. We are sorry to hear that you are less than satisfied with your vacuum's performance. For any questions or concers, please reach out to us at DigitalSupport@Eureka.com and reference case number 111829835. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
2
Clogs and loses power
on April 18, 2023
Posted by: Joe
from Oregon
I initially loved this. However, debris has to travel through the entire hose in order to get to the canister (even when just vacuuming the floor). Because of this, animal hair and debris gets stuck in all the narrow turns and corners, inevitably causing a clog before even getting to the canister. After a year, mine has only a quarter of the suction power it used to when I bought it. Despite regularly cleaning out the clogs and replacing the filter, it's now completely useless.
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, April 27, 2023
Hello, Joe. Thank you for reviewing the Eureka PowerSpeed Vacuum HDUE2CR. We are sorry to hear about your experience with your vacuum. We would like to help you with this, please contact us at DigitalSupport@Eureka.com and reference case number 111773455. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
5
I love this vacuum!!!
on April 14, 2023
Posted by: Nancy
from Gallatin, TN
I am so happy I found this vacuum. All the vacuums I looked at swivel/rotate. This one doesn't. I have pain in my hands and wrists and with a swivel vacuum it makes it so much worse. Eureka, please continue to make a vacuum that doesn't swivel!! I have a dog who drops a lot of hair and this works great!! With the light, I was able to see a lot of hair under the dining table that I hadn't seen before. It's also very light and easy to carry. Thank you Eureka!!!
I would recommend this to a friend!
Response from EurekaBy eurekapwr, eurekapwr, April 20, 2023
Hello, Nancy. Thank you for reviewing the Eureka PowerSpeed Vacuum HDUE2CR. We are happy to hear that you are satisfied with your purchase. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
5
Buy it!!! You won't be disappointed
on April 3, 2023
Posted by: Jen
from New Orleans
This vacuum rocked!! Am buying another one exactly like it!! Had a dog and my daughters dogs always over visiting and so glad I can get another one!! Thanks eureka . Lasted year and years
I would recommend this to a friend!
Response from EurekaBy eurekapwr, eurekapwr, April 5, 2023
Hello, Jen. Thank you for reviewing the Eureka PowerSpeed Vacuum NEU180. We are happy to hear that you are satisfied with your purchase. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
1
Very disappointed
on February 23, 2023
Posted by: Jan G.
from Washington state
I've only had this vacuum for a few months (long enough that I can't return it to the store where it was purchased, unfortunately). It is mediocre at picking stuff up from a carpet. It will barely pick things up from my hardwood floor. The hose is useless, there is not enough suction to pick up anything. I've removed the hose and given it a thorough cleaning to make sure it isn't clogged, cleaned the filter according to the directions, and emptied the canister (though it's not necessary to empty it often as nothing seems to make it's way into the canister), but still no suction. The vacuum is cheaply made with several flimsy plastic parts. I have no doubt that it won't be long before parts will start to break. I will be digging out my receipt and starting the process to return it to Eureka. I'm glad I kept the box, the papers and the receipt. I won't be buying a Eureka again. And I thought my Hoover was bad. This Eureka is by far the worst vacuum cleaner I've ever used.
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, February 28, 2023
Hello, Jan G. Thank you for reviewing the Eureka PowerSpeed Vacuum NEU180. We are sorry to hear that you are less than satisfied with your vacuum's performance. We would like to help you with this, please contact us at DigitalSupport@Eureka.com and reference case number 111732357. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
1
I would not consider this purchase
on February 20, 2023
Posted by: Lisa
from Missouri
Vacuum puts dirt back into the carpet. The dirt collects in the other compartments and not in the dust cup
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, February 25, 2023
Hello, Lisa. Thank you for reviewing the Eureka PowerSpeed Vacuum NEU180. We are sorry to hear about your experience with your vacuum. We would like to help you with this, please contact us at DigitalSupport@Eureka.com and reference case number 111730828. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
3
Great performance but they cut corners
on February 12, 2023
Posted by: Josh
from Memphis
It'sa great vacuum. Works wonders on carpet, rewinding cord is a must, and the headlights come in handy. That being said, there's no handle release switch so you have to hold with foot and push the handle and it sounds like the entire thing is about to snap in half. It's also a little short for us tap people. The handle release was a big enough burden to me that I returned it but it's a shame. I loved it otherwise.
I would recommend this to a friend!
Response from EurekaBy eurekapwr, eurekapwr, February 15, 2023
Hello, Josh. Thank you for reviewing the Eureka PowerSpeed Vacuum HDUE2CR. We are sorry to hear that you were not entirely satisfied with your purchase. For questions or concerns, please contact us at DigitalSupport@Eureka.com and reference case number 111725506. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
1
Worst vacuum ever
on January 15, 2023
Posted by: Redworm
from Northern California
This vacuum clogs. Nothing lines up so it throws dust everywhere. The hose has little to no suction. They don't give you a long enough attachment for the hose so you literally have to lift the vacuum up if you want to use the hose attachments on anything other than the floor. It's a waste of money!
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, January 20, 2023
Hello, Redworm. Thank you for revieiwng the Eureka PowerSpeed Vacuum NEU188A. We are sorry to hear that your vacuum's performance did not exceed your expectations. We would like to help you with this, please contact us at VissaniDRT@midea.com and reference case number 111708663. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka