Customer reviews from kingsford.com
Kingsford - Match Light Charcoal Briquettes 12 lb
Average customer rating
4
(1,071 Reviews)
Rating breakdown 1,071 reviews
5 Stars
682
4 Stars
132
3 Stars
26
2 Stars
32
1 Star
199
80%of customers recommend this product.
(
811 out of
1,019)
Customer Reviews for Kingsford - Match Light Charcoal Briquettes 12 lb
Customer Rating
1
on October 17, 2020
Posted by: Stubble
from Delaware
Gender:Male
This is the third bag that I had a terrible time getting it to light.
Response from kingsford.comBy Ashley L., The Kingsford Team, October 19, 2020
Thank you for letting us know our Match Light Charcoal didn't light. We expect better for our charcoal, and we'd like to turn your experience around. Please give our team a call at 800-232-4745, and be sure to reference number 201019-000265 for the quickest help possible. We look forward to speaking with you soon.
Written by a customer while visiting kingsford.com
Customer Rating
1
Match light
on October 12, 2020
Posted by: Dissatisfied27
from Texas
Gender:Male
Lights every time....no it does not
Here I am stuck with a great grilling steak and I am having to use my oven. It does not light. Why in the world would you put that on your bag.
Here I am stuck with a great grilling steak and I am having to use my oven. It does not light. Why in the world would you put that on your bag.
No, I would not recommend this to a friend.
Response from kingsford.comBy Ashley L., From The Kingsford Team, October 16, 2020
We appreciate you taking the time to leave your feedback on our Match Light Charcoal. We're saddened to hear it didn't light as expected, and we're grateful for the opportunity to help. Please reach out to our team directly at 800-232-4745. When you call, please reference number 201016-000610 for the quickest possible help. We look forward to speaking with you soon.
Written by a customer while visiting kingsford.com
Customer Rating
5
My ONLY choice
on October 10, 2020
Posted by: scandel58
from Lakewood, Co.
Gender:Male
I use the professional charcoal briquettes, only and every time. I get a consistent heat throughout my grill time. I also use them to maintain the heat in my smoker. I'll do brisket or ribs or extra thick rib eye steak without any worry about burning out. My friends ask me why I dont get a gas grill and make it easier to cook. I just tell them, real meat, real man, real fire. I think I'll get that on a T-shirt.
I would recommend this to a friend!
Written by a customer while visiting kingsford.com
Customer Rating
1
disappointed
on October 5, 2020
Posted by: marcie
from Stanton,Mi
Gender:Female
I bought this to grill out with my family and it was very disappointing because it didnt light. I bought this one because it was easier...I had to end up going to the store and get lighter fluid because it wouldnt start.
No, I would not recommend this to a friend.
Response from kingsford.comBy Ashley L. , The Kingsford Team, October 6, 2020
Hello there, Marcie. We appreciate you taking the time to let us know about your experience with our Match Light Charcoal. We're sorry to hear they didn't live up to their expectations, and we'd like to turn this around for you. Please give our team a call at 800-232-4745 and reference number 201006-000850. We hope to hear from you soon.
Written by a customer while visiting kingsford.com
Customer Rating
1
Will Not light
on September 21, 2020
Posted by: Sunshine20
I gave this product the benefit of the doubt 3 times thinking I may have just had a bad bag, or maybe it was the store I got it from. I am very disappointed because this is don’t not match at all . Waste of money and false advertisement
Response from kingsford.comBy Ashley L., From the Kingsford team, September 22, 2020
Hello there, and thank you for your feedback. We're sorry to hear our Match Light Charcoal didn't light as expected, and we'd like to help. Please give our team a call at 800-242-7482 with reference number 200922-000434. We look forward to your call.
Written by a customer while visiting kingsford.com
Customer Rating
1
Did not light
on August 23, 2020
Posted by: Carla57
from Albany, ga
Gender:Female
I purchased a bag last month and when I tried to light it it would not light.
No, I would not recommend this to a friend.
Response from kingsford.comBy Ashley L., From the Kingsford team, August 28, 2020
Hi, Carla. Thank you for reaching out, and we're sorry to hear out Match Light charcoal didn't light as expected. So we can help, please give our team a call at 800-232-4745 and reference number 200828-001361. We hope to speak with you soon.
Written by a customer while visiting kingsford.com
Customer Rating
1
on August 15, 2020
Posted by: Hope54
from West Chester, PA
Gender:Female
I bought 3 bags of Match light a few days ago and it would not light. I have used it bin the past and had no problem lighting it. Not sure what is different about it. I am on the fence about purchasing it again. Maybe the store gave me a bad bunch. Not sure if I would recommend again.
No, I would not recommend this to a friend.
Response from kingsford.comBy Ashley L., Kingsford Team, August 17, 2020
Hello, Hope. Thank you for reaching out, and we're sorry to hear our Match Light didn't light as expected. We'd like to turn your experience around and ask that you give our team a call at 800-232-4745 and provide the reference number 200817-001277. We hope to speak with you soon.
Written by a customer while visiting kingsford.com
Customer Rating
1
on August 14, 2020
Posted by: Aggravated
Gender:Male
I’ve used your product for many years with good success but in the last year I’ve now had multiple situations where I couldn’t get the coals to light and have had to rely on charcoal starter to get the fire lit. What is going on with your product?
No, I would not recommend this to a friend.
Response from kingsford.comBy Ashley L., Kingsford Team, August 17, 2020
Hi there, and thanks for reaching out. We're sorry to hear our Match Light Charcoal didn't light as expected, and we'd like to help. Please give our team a call at 800-232-4745 with reference number 200817-001415. We hope you'll give us a call soon.
Written by a customer while visiting kingsford.com