Customer Reviews for Kingsford - Match Light Charcoal Briquettes 12 lb
Customer Rating
1
Depends...
on May 8, 2021
Posted by: Stef
from South Pasadena CA
Gender:Female
The first bag I bought was fantastic, the charcoal lit, no problem, and I was ready to grill in about 10 minutes. I was so happy with the ease of this that I bought another bag when I ran out of the first one. I could not get the charcoal to light at all and one long matchstick after the next just sat there and burned out. Very disappointed. Maybe it was just a bad batch, but even then, I would imagine a quality control check would have caught that. Based on my first experience, I would have given this super high marks, but my second experience was entirely a bust. :-(
No, I would not recommend this to a friend.
Response from kingsford.comBy Victoria C., The Kingsford Team, May 13, 2021
Thank you for letting us know about this. It saddens us to hear the second bag you tried of our Match Light Charcoal disappointed you, and we'd be happy to make it right for you. We can be reached at 800-232-4745, and can quickly pull up this chat using reference number 210513-000161. We hope to hear from you soon.
We purchased Kingsford Match Light Charcoal because there were no regular Kingsford Charcoal available. We used this charcoal for a Sunday night grill out. We noticed a STRONG smell of lighter fluid when my husband put them in the grill. This awful smell filled our house as well. We hoped when it was lite that the smell would subside. After the charcoal was ready to grill our chicken, we finished up with the other side dishes. We sat down to eat and we both ate a few bites realizing the taste of the lighter fluid was so strong on the chicken we could not eat it and I also had stomach issues the last two days. We not only felt sick to our stomachs but we lost 2 lbs. of chicken as well. I am very disappointed with Kingsford Match Light Charcoal and would never purchase this again. If we could have selected a rating lower than poor, we would have! Sincerely, Jenny & Bill
My otherwise-perfect GF bought what she thought I specified: Kingsford. I buy this brand because it's consistent even though the grill is overflowing with "ash" (read: filler) after every cookout. This instant light stuff is the worst, though. Burns far too quickly and as an added bonus STINKS of lighter fluid! I'm going to start researching the Japanese charcoal (Binchotan) like I should've done years ago.
No, I would not recommend this to a friend.
Response from kingsford.comBy John G, The Kingsford Team, April 14, 2021
Hello. We're sorry to hear you weren't able to enjoy your meal, and thank you for letting us know about this. We don't expect our Match Light Briquettes to leave behind a taste or aroma of lighter fluid, and we'll be more than happy to make this right. You may reach our team directly at phone number 800-232-4745, and be sure to provide the reference number 210414-000162. We look forward to speaking soon.
I always used Match Light. I bought 2 bags recently, and both bags were not good at all. I got them from two different locations. The coals would not stay lit. I used an entire bag on burgers and dogs. I used to be a huge fan. Lately not so much.
I love this charcoal, it has helped me for many years, i believe this is excellent for a woman whom is grilling. Safer & they are right no fluid& no after taste like fluid does. I just wish it was a little cheaper in most stores for the larger bag. But over all i give it a 5-star in rating.
This the one and only Charcoal I will use when I Bar-B-Q. It always lights, unlike other brands when you have use lighter fluid with the match light, and the flavor is undeniable the best!!
Match light yeah right I thought it would be cheaper to get match light and it ended up coasting more money should have just Stuck with the cheap brand
No, I would not recommend this to a friend.
Response from kingsford.comBy Victoria C., The Kingsford Team, January 21, 2021
Hi there, and thanks for letting us know about your experience. We're sorry to hear our Match Light Charcoal didn't perform like we'd expect, and our team is here to get you back on track. Please give us a call at 800-232-4745 and be sure to mention reference number 210121-000663 so we can quickly pull up this chat. We hope to hear from you soon.
I was getting ready to grill out and I bought this product to avoid buying lighter fluid and it doesn't light instantly. In fact it didn't light at all. I have friends over for a cook out and I have to cook in. totally disappointed and it ruined my night.
No, I would not recommend this to a friend.
Response from kingsford.comBy Ashley L., The Kingsford Team, October 27, 2020
Hello there. We're sorry to hear our Match Light Charcoal failed to light, and we'd like to give you a better grilling experience. Please reach out to our team at 800-232-4745, and reference number --- for the best help possible. We're looking forward to your call.