We have used your Matchlight product for 15 years now. We have always loved this product. It lights quickly and has always left the food with a good flavor. I am having serious issues with this product this year. It will not stay hot long enough to fully cook our food. I keep having to put it in the oven to finish cooking. This has happened the last three times we have used it. It gets hot quickly, but isn't staying hot enough to even use up the charcoal. I am extremely disappointed in what we have found this year.We have made the decision to try one more time, and if it does the same thing, we will be finding another product. I think you all need to look into this issue
I had never used another brand until a family member picked up charcoal for me, and brought home a store brand. Unlike my Kingsford Match Light, I couldn't get it lit, couldn't get it to STAY lit once I finally got it started, and dinner took forever to cook. I did notice a difference in how quickly it lit the last time I used it (first time grilling in a while), and was very pleased. An improvement on an already superior product!