Customer reviews from kingsford.com
Kingsford - Match Light Charcoal Briquettes 12 lb
Average customer rating
4
(1,071 Reviews)
Rating breakdown 1,071 reviews
5 Stars
682
4 Stars
132
3 Stars
26
2 Stars
32
1 Star
199
80%of customers recommend this product.
(
811 out of
1,019)
Customer Reviews for Kingsford - Match Light Charcoal Briquettes 12 lb
Customer Rating
1
Won’t burn
on July 13, 2021
Posted by: Ben98
from Washington DC
I’ve been using Match Light for years with no problems. Now all of a sudden, we’ve had three bags that wouldn’t light in the last couple of weeks - stacking, newspapers, etc., nothing has worked. What is going on with Match Light?
No, I would not recommend this to a friend.
Response from kingsford.comBy Victoria C., The Kingsford Team, July 14, 2021
Ben, thanks for sharing your grilling experience with us. We certainly wouldn't expect for you to have difficulties lighting our Match Light Charcoal, and we'd like the chance to turn this around for you. Please reach out to us directly at 800-232-4745 with reference number 210714-000286. We hope to hear from you soon.
Written by a customer while visiting kingsford.com
Customer Rating
1
4th bag since May that doesn't burn
on July 10, 2021
Posted by: MATCH unlightable
from Clover
Gender:Male
4th bag I've bought since May that must've been rained on or too hold to light...
No, I would not recommend this to a friend.
Response from kingsford.comBy Victoria C., The Kingsford Team, July 12, 2021
Thanks for sharing this review. We're sorry to hear you had trouble lighting our Match Light Charcoal, and we'd like the opportunity to look into what may have happened. Please reach out to us directly at 800-232-4745 with reference number 210712-000647 so we can quickly access this exchange. We hope to speak with you soon.
Written by a customer while visiting kingsford.com
Customer Rating
5
The Best
on June 20, 2021
Posted by: Chuck Minor
from Natchez Mississippi
Gender:Male
I have been using this product for years and never had any issues with it. It lights up easily and stay lit for long cooking times. Don't waste your money on anything else.
I would recommend this to a friend!
Written by a customer while visiting kingsford.com
Customer Rating
5
Simplified grilling!
on June 20, 2021
Posted by: Grillin with Ten
from Atlanta, GA
Gender:Female
A friend of mine recently recommended this particular brand of charcoal. Purchased a bag yesterday and was amazed! The charcoals burned so smoothly and grilled my food to perfection! This will now be the only brand that I purchase in the near future! Definitely recommending this to other!
I would recommend this to a friend!
Written by a customer while visiting kingsford.com
Customer Rating
1
Doesn’t light
on June 14, 2021
Posted by: Mrskingfish
from Los Angeles, Ca
I have used Match Light for years and lived the ease of using it. Unfortunately, none of the briquettes from my last two bags lit.
No, I would not recommend this to a friend.
Response from kingsford.comBy Victoria C., The Kingsford Team, June 16, 2021
Thank you for letting us know about this. It saddens us to learn our Match Light Charcoal had difficulties lighting, and we'd be more than happy to get you back on track. We can be reached at 800-232-4745, and can quickly pull up this exchange using reference number 210616-000223. We hope to speak with you soon.
Written by a customer while visiting kingsford.com
Customer Rating
1
Horrible
on June 10, 2021
Posted by: Shwa5
from Denver, CO
Gender:Male
Would not light. I bought this specifically so I wouldn’t need to buy starter fluid. What a mistake that was. Would not light with matches, lighters, etc. I even tried pouring whiskey on it and it still refused to light. Looks like I’ll be boiling my brats tonight. Thanks Kingsford for the horrible product. 0 stars WOULD NOT recommend.
No, I would not recommend this to a friend.
Response from kingsford.comBy John G, The Kingsford Team, June 11, 2021
Hey there. We're sorry to hear you encountered lighting issues with our Kingsford Match Light Charcoal. We wouldn't expect this to happen and thank you for the opportunity to make this right. Please give our team a call at 800-232-4745 and provide the reference number 210611-000400. We look forward to speaking with you soon.
Written by a customer while visiting kingsford.com
Customer Rating
3
Funny taste?
on June 6, 2021
Posted by: Chaiz
Gender:Male
Great lighting and very convenient, tho beef has a chemical taste after grilling.
No, I would not recommend this to a friend.
Written by a customer while visiting kingsford.com
Customer Rating
2
Bad taste
on May 24, 2021
Posted by: Jordymarcus
from Oceanside,CA
Gender:Male
Just tried this product out today, I’m pretty peculiar about the charcoal I buy but decided to try this one out of convenience. Now I can’t say it didn’t work, it lighted instantly and I was happy that my food cooked fast, although the after taste wasn’t what I was expecting. It basically tasted like charcoal mixed with lighter fluid. Obviously while grilling you’re always gonna get that great smokey taste but I wasn’t expecting the aftertaste being like that. Could have been a lot better and made my food a little hard to eat.
No, I would not recommend this to a friend.
Response from kingsford.comBy Victoria C., The Kingsford Team, June 4, 2021
We appreciate you letting us know about this. We wouldn't anticipate your food to have the flavor you described using our Match Light Charcoal as directed, and we'd like to turn this experience around for you. We can be reached at 800-232-4745, and can pull up this chat quickly with reference number 210604-000267. We hope you'll call sometime soon.
Written by a customer while visiting kingsford.com