Customer reviews from kingsford.com
Kingsford - Match Light Charcoal Briquettes 12 lb
Average customer rating
4
(1,071 Reviews)
Rating breakdown 1,071 reviews
5 Stars
682
4 Stars
132
3 Stars
26
2 Stars
32
1 Star
199
80%of customers recommend this product.
(
811 out of
1,019)
Customer Reviews for Kingsford - Match Light Charcoal Briquettes 12 lb
Customer Rating
1
You all have made a bad batch of charcoal
on March 26, 2023
Posted by: DPH62
from Columbus Ms
Gender:Male
The last 2 bags of your product I have bought does not lite. Something has changed I have never had this problem.
No, I would not recommend this to a friend.
Response from kingsford.comBy Shannon B, The Kingsford Team, March 29, 2023
We're sorry to hear about your experience. Many things, including a tear or small opening in the bag or exposure to moisture or heat, could cause our Match Light charcoal to not ignite as planned. We'd love to make this right. Please call us at 800-232-4745 and be sure to mention the reference number, 230329-000239. We hope to hear from you soon.
Written by a customer while visiting kingsford.com
Customer Rating
5
Best Charcoal !!!!
on March 22, 2023
Posted by: JoeC
from Galveston, Texas
Gender:Male
Easy to use. Consistent quality. Always good results.
I would recommend this to a friend!
Written by a customer while visiting kingsford.com
Customer Rating
1
You had one job...
on August 21, 2022
Posted by: Njk28
from Kansas
Gender:Male
The whole concept of match-light charcoal would mean that one doesn't have to use anything but a match to light it, right? Apparently not this stuff, where marketing must have gotten a bit too confident for the development team to back up that claim.
A half pack of matches, a good 3 minutes of a hand lighter, and a few fistfuls of newspaper were wholly insufficient to generate even the slightest flame from these dudes. It should be noted, this was a just-opened package.
Oh, you say the charcoal needs to be stored inside, per the useless YouTube tutorial? Great, except a) I'm not storing anything this supposedly flammable in my house, and b) that advice is nowhere on the bag.
Prospective buyer, do yourself a favor: get a gas grill or a chimney and some real charcoal. If you're going to spend a half hour prepping a grill, may as well make it worth it.
No, I would not recommend this to a friend.
Response from kingsford.comBy Shannon B, The Kingsford Team, August 23, 2022
Thank you for the opportunity to address this issue with you, and we're sorry that our Match Light Charcoal failed to light. Many factors could lead to your charcoal not igniting as expected, including a tear or small opening in the bag or exposure to moisture or heat. We’re grateful for your business and want to bring back your confidence in our products. Please call us at 800-232-4745, mentioning the reference number 220823-000160.
Written by a customer while visiting kingsford.com
Customer Rating
5
ONLY CHARCOAL TO USE!
on August 6, 2022
Posted by: lana
from Up north, MN
Gender:Female
This is how to start it, never have I had a problem starting this charcoal. Take a small mini propane tank (find at Walmart)with a torch that lights with a click of a button. Bam! that's it! Lights it and never have problems with it staying lit or going out!
I would recommend this to a friend!
Written by a customer while visiting kingsford.com
Customer Rating
1
Won't light
on July 17, 2022
Posted by: Mary and Eric
from South Carolina
Gender:Female
I just bought a bag of match light because the coals I started with by Kingsford didn't all burn and the meat I was cooking needed more time on the grill. I started with a clean grill and piled them, and went to light them and nothing happened. I tried many times if one lit it wouldn't spread, and would go out. Don't waste your money.
Response from kingsford.comBy Shannon B, The Kingsford Team, July 18, 2022
We’re glad you shared your experience using our Match Light Charcoal, and we regret to hear that it failed to light as there are a few reasons why this may have happened. So we can learn more, please call us at 800-232-4745 with this reference number 220718-000850 handy. We hope to get you back on track soon.
Written by a customer while visiting kingsford.com
Customer Rating
1
Match Light is horrible charcoal
on July 11, 2022
Posted by: EMC59
from Tucson
Gender:Female
Oh sure it lights without lighter fluid however they go out as soon as the lighter fluid is gone. They do not even burn all the way through. Very disappointing as this use to be a good product. I will never ever buy again.
No, I would not recommend this to a friend.
Response from kingsford.comBy Shannon B, The Kingsford Team, July 12, 2022
You were right to let us know, and we really wish things had gone better while using our Match Light Charcoal. We're sorry it failed to stay lit, and we'd like to make this up to you. Give our team a call at 800-232-4745, mentioning the reference number 220712-000922 so we can. We hope you'll give us a call soon.
Written by a customer while visiting kingsford.com
Customer Rating
2
Would not light
on July 1, 2022
Posted by: Biff
from Columbia, Missouri
Gender:Male
Always use a chimney to light my charcoal. And tried match light, would not light. Had to spray it down with charcoal lighter to get it to ignite
No, I would not recommend this to a friend.
Response from kingsford.comBy Shannon B, The Kingsford Team, July 7, 2022
Thanks for sharing this valuable feedback about our Match Light Charcoal, and we're sorry it failed to light. There are a few reasons this can happen, and we'd like to help. Please call us at 800-232-4745 and be sure to mention reference number 220707-000205. We hope you’ll give us a call sometime soon.
Written by a customer while visiting kingsford.com
Customer Rating
1
Horrible
on June 30, 2022
Posted by: Josie
from Cleveland ohio
Gender:Female
Bought 2 bags and they did not light up
Had to make my burgers inside
Had to make my burgers inside
No, I would not recommend this to a friend.
Response from kingsford.comBy Shannon B, The Kingsford Team, July 1, 2022
We take grilling seriously, and we're sorry that our MatchLight Briquettes failed to light properly. There are a few reasons why this could happen, and we'd like to help. So we can, please call us at 800-232-4745 and mention reference number 220701-000089. We're eager to get you back on track, Josie.
Written by a customer while visiting kingsford.com