My dearest kingsford, Through the years I've cherished you and faithfully relied on you for grilling on warm California days. Unfortunately, as of late, my heart has waivered as I no longer hold you with the same high regard. You have let yourself go kingsford and you have given me no other choice than to look elsewhere to fulfill my needs as a griller. In other words my love, if the bag says "match light", it better light with a freakin match! So for this reason I bid thee farewell forever. Good luck with all your endeavors and I wish you happiness and good fortune. P.S. Match Light sucks!!!!
No, I would not recommend this to a friend.
Response from kingsford.comBy Madison A., Kingsford Consumer Services, January 10, 2017
Hi there!
We're sorry to hear that your charcoal would not light. We wouldn't expect that to happen and we'd love to provide you with a better experience. Please call us at 1-800-232-4745 Monday through Friday, 9:00 AM-5:30 PM EST. For fast service, please provide the representative with reference number 170110-000673. Hope to hear from you soon!
I'm not impressed with your match light brand. Tried to start charcoal out of a fresh bag and it wouldn't light.ended up having to use my chimney with paper to start coals.won't buy this brand again.
No, I would not recommend this to a friend.
Response from kingsford.comBy Madison A., Kingsford Consumer Services, December 28, 2016
Hello there!
Sorry to hear that your charcoal would not light. We wouldn't expect that to happen and we'd love to provide you with a better experience. Please call us at 1-800-232-4745 Monday through Friday, 9:00 AM-5:30 PM EST. For fast service, please provide the representative with reference number 161228-000106. Hope to hear from you soon!
I have bought this charcoal many times and I have never had a bad experience using it, I like the match light charcoal because I just have to light it up without the lighter fluid
I have used matchlight on two separate occasions each time I've had to go to the store and purchase lighter fluid in order to grill.
No, I would not recommend this to a friend.
Response from kingsford.comBy Alex R., Kingsford Consumer Services, October 17, 2016
Hi Barbara,
We're sorry to hear that you had to use lighter fluid to get the briquets going. We wouldn't expect that to happen. So we can provide you with a better experience please call us at 1-800-232-4745 Monday through Friday, 9:00 AM-5:30 PM EST. For fast service, please provide the representative with reference number 161017-000584. We're always here to help!
I love Kingsford charcoal! I've found for slow cooking you need the original. The match light is easy to start but is better when used for hot dogs,brats, and burgers. If Kingsford would make the bricks last as long as the orginal,, that would be awesome!